Archive for January, 2012

Best Twitter Tips, Tools and Tactics of 2011

Monday, January 9th, 2012

In just a few short years, Twitter has transformed from an odd little sort of public IM service where people posted what they just ate for lunch or what their cat was doing at the moment into one of the big four social networks and a significant channel for news, PR & marketing, politics and more. It has enabled revolutions in real life as well as in digital marketing.

Twitter’s 200 million users collectively tap out a billion tweets per week. Nearly 3/4 of active Twitter users are bloggers. More than 80% of U.S. governors, senators and congressional representatives use it, as do 87 of the Billboard Top 100 musicians. Twitter users are twice as likely to purchase from companies they follow than are Facebook users.

So how can marketers and PR professionals use Twitter more effectively? What’s the best way to build a quality, relevant Twitter following? Of the hundreds of third party Twitter tools out there, which are really worth utilizing? How can Twitter to used to support SEO efforts?

Discover the answers to those questions and many more here in 45 of the best guides to Twitter tips, tools and tactics of the past year.

Twitter Tips, Tactics and Techniques

40 Examples Of Creatively Designed Twitter Backgrounds by Tripwire Magazine

Dustin BetonioGot a boring Twitter background and need some inspiration to help you liven it up? Dustin Betonio here presents 40 “awesome and creatively designed Twitter backgrounds which use various and innovative illustrations to create a visually attractive and appealing look to their profiles” to get your creativity kick-started.

25 Suggestions For How To Use Twitter by Dave Fleet

Dave FleetDave offers “25 ideas for ways you can get value out of Twitter, with a mix of business and personal focus,” such as meeting new people, staying on top of the news, influencing the influencers, and re-purposing content.

10 Twitter Features You Might Be Missing by GigaOM

Aliza ShermanAliza Sherman highlights 10 features of Twitter that not all users may be aware of–including a few that may be news even to power users–such a list of helpful Twitter keyboard shortcuts.

How We Increased Our Twitter Followers By 250% – Whiteboard Friday by SEOmoz

Jennifer Sable LopezCommunity manager Jen Lopez explains how SEOmoz increased its total Twitter followers by 250% to over 27,000 people. Hint: it helps to have a community manager.

Top 7 Ways to Save Time on Twitter by OPEN Forum

Leyl Master BlackNoting that the top barrier to increased business use of social media is a lack of time and resources, Leyl Master Black shares “seven Twitter tricks from the pros that allow you to spend less time on the mechanics and more time engaging.”

20 Guidelines for Twitter Success by Global Copywriting

Sarah MitchellSarah Mitchell presents 20 tips for success on Twitter, divided into four categories: Always Try To (e.g., answer every mention), Never Fail To (e.g., say “thank you”), Things NOT To Do, and “Keep in Mind.”

The Ultimate Guide to Twitter Marketing by Copyblogger

Curating the curator here, as Gabrielle Conde links to and summarizes 100 educational posts about Twitter, covering the gamut from setting up a Twitter account to using hashtags to marketing and prospecting strategies, from authors like Marian Schembari, Michael Brenner and the ebullient Diana Adams.

12 Most Stimulating Twitter Chats by The 12 Most

Daniel NewmanIf you’ve never sat in on a Twitter chat, it’s quite an experience. If you have, you understand the metaphorical meaning of “drinking from a fire hose.” Think of those people-talking-over-each-other Sunday morning political talk shows and multiply it by a large number. In some cases, a very large number. Among the 12 best Twitter chats chosen here by Daniel Newman are Blogchat, hosted by Mack Collier; GetRealChat, moderated by the exuberant Pam Moore; and LeadershipChat, hosted by my fellow Lebronian Lisa Petrilli and Steve Woodruff.

The Right Way to Build Brand(s) via Twitter by iMedia Connection

David SonnDavid Sonn recommends a strategy combining a corporate Twitter account with accounts from key executives and other (properly trained) key individuals within a company to maximize credibility, interaction and business impact.

55 Tips to Get Retweeted on Twitter by ZoomFactor

Pam MooreThe awesome Pam Moore supplies an extensive list of tips for getting retweeted more frequently and consistently, such as using your real picture, knowing your audience, knowing Twitter lingo, and making people laugh, cry, or learn something.

The Hidden Guide to Using Twitter Effectively by KISSmetrics
***** 5 STARS

Kristi HinesThe delightful Kristi Hines digs deep into Twitter, explaining how to do things like deleting a “Recent Image,” create customized RSS feeds from Twitter, use Twitter’s Advanced Search, search Twitter results using Google, get the most out of your Twitter bio and more.

Twitter: Marketers Still Struggling To Understand Social Channel by MediaPost Online Media Daily

Laurie SullivanLaurie Sullivan summarizes a report from Forrester Research outlining the challenges and opportunities marketers face in using Twitter effectively. One key finding: “Forrester analysts believe it’s not only the 1 billion tweets that matter, but rather the 6.2% of online adults creating 80% of the influence from impressions. The research firm calls these users Mass Connectors…Along with Mass Mavens—representing 13.8% of online adults creating 80% of the posts, comments, rating—they are small in number, but strong in power when it comes to influencing others.”

Twitter’s New Look and Feel

Twitter gets new, Facebook-like feeds & features by DevBeat

Jolie O'DellJolie O’Dell summarizes the changes in Twitter’s new interface, such as the “new Activity tab, which shows all the non-tweet activity from people you follow. You can see new follows from your friends, friends’ retweets and their favorites.” Overall, the UI is an improvement—with the exception of losing the ability to see how many lists a person is on. Hopefully, Twitter listens to user feedback and restores that feature.

Twitter Just Announced Brand Pages and a Redesign – What are all the details and why does it look like Facebook? by iMedia Connection

Katelyn WatsonKatelyn Watson explains how Twitter’s recently announced brand pages work, what Twitter is aiming to accomplish with the redesign, and the benefits brand pages will provide to marketers.

Twitter Tuesday: Twitter’s New Changes – What You Could Expect by Hubze Blog

David Foster summarizes Twitter’s design changes and new capabilities, including four-tab navigation and the ability to embed tweets on any website.

Twitter and SEO

The Tweet Effect: How Twitter Affects Rankings by The Daily SEO Blog

John DohertyIn this somewhat long-winded but thoroughly researched post, John Doherty describes a number of experiments he ran to determine the effect of Tweets on a page or blog post ranking. The conclusion? Even a single tweet helps a page or post get indexed more quickly, though it has little effect on rankings. Retweets from relevant and highly influential Twitters, however, can have a significant impact on ranking.

7 Key Ways to Optimize Twitter for Search by HubSpot Blog

Anum HussainAnum Hussain details seven techniques for optimizing your Twitter presence for search, among them, “Don’t completely believe the “nofollow” warning…both Google and Bing (have) confirmed that tweeted links are in fact a signal for a search engine’s organic and news rankings,” create a special list of Twitter keywords, and use 1-2 core keyword phrases in your bio.

Finding Twitter Followers and Interesting Twitterers to Follow

How To: Get More Qualified Followers on Twitter by Social Media Today

Tracy GoldTracy Gold suggests eight tactics for increasing your Twitter following the right way—gradually building a relevant group of followers by using best practices such as hashtags, retweets and replies, as well as creating and adding followers to lists.

How to Find Twitter People that Don’t Suck by Soshable

JD RuckerJD Rucker presents a series of steps, starting with defining your goals on Twitter, to help find quality people to follow on Twitter. Each section is divided into guidelines for personal accounts and for business.

How to Get More Followers on Twitter by Graywolf’s SEO Blog

Michael GrayMichael Gray lays out an effective seven-step fan for gradually building a relevant Twitter following, starting with “raiding” the accounts of competitive and complementary Twitter accounts and using tools like Raven Event Tracking and manageflitter.

Twitter for B2B Marketing

5 Ways Twitter Can Be Leveraged for B2B Search Engine Marketing by Search Engine Watch

Derek EdmondDerek Edmond details five ways B2B marketers can use Twitter as one of their online marketing channels, such as for link building initiatives and brand monitoring.

9 Twitter Tips for B2B Marketing Success by Modern B2B Blogs

Maria PergolinoMaria Pergolino shares nine tips for B2B marketing success on Twitter, such as sharing the workload for the corporate Twitter account among several people, sharing valuable content, and using Twitter tools (see below) to maximize productivity.

Twitter for PR and Media Pros

9 easy steps to add Twitter to your PR mix by ragan.com

Anne Deeter GallaherThe illustrious Anne Deeter Gallaher lays out a nine-step path to Twitter expertise for PR professionals, including using TweetDeck to follow multiple topics of interest simultaneously.

4 Ways to Build Your Influence on Twitter by Laura Kinoshita

Laura KinoshitaWhen building influence on Twitter, start by following 10-20 people with modest follower counts (which makes it easier for you to stand out) who are connected to a key influencer in your market, then gradually build an influencer map for your industry.

Twitter Launches Twitter for Newsrooms by BizCloud

A review of the Twitter for Newsrooms guide, designed to “help reporters get the most out of the micro-blogging service. The guide contains valuable resources that will educate journalists and media organizations on how to best leverage various Twitter tools for finding sources, publishing their stories, and also for promoting their content.” Something PR professionals may want to take a look at as well.

Twitter Tools

Headhunters Using Twitter – The New Productivity Check by Minervity

Richard DarellThough his English is a bit spotty, Richard Darell provides helpful reviews of eight tools corporate recruiters can use to evaluate potential hires (and the rest of can use to evaluate anyone) on Twitter, including Retweet Radar and Twitalyzer.

These Two Twitter Clients Are The Best Conversation Agents for Digital Marketers by iMedia Connection

Courtney WileyNoting that “88% of small businesses and 74% of midsized organizations now use Twitter as their social media application of choice. However, marketers do have a preference when choosing their conversation agent,” Courtney Wiley reviews her two favorite Twitter clients.

15 Useful Twitter Tools for B2B Social Media by Social Media B2B

Adam Holden BacheFrequent best-of contributor Adam Holden-Bache reviews 15 helpful tools for managing Twitter, including Twtpoll for polling, Tweetreach to see how far your tweets travel, and Backtweets for better Twitter search.

The Top Ten Twitter Statistics and Analytics Tools by Dead Dinosaur

Chris NortonChris Norton sorts through the hundreds of Twitter measurement tools available and reviews his top 10 here, among them TweetStats and Twitterholic.

Two Great Twitter Visualization Tools: Twiangulate & MentionMap by Affiliate Marketing Blog

Geno PrussakovGeno Prussakov reviews two helpful tools for finding relevant new Twitter followers. Twiangulate, which looks very cool, lets you “see the biggest (or the most influential) followers of any two or three Twitter users, as well as mutual followers and mutual friends, compare lists, and do much more,” according to Geno.

5 Great Twitter Track Tools to Organize Followers by Search Engine Journal

Ann SmartyNoting that unlike other social networking sites, Twitter is an “open-format chat setting that invites communication and connections with anyone who happens by. This is why you might need a little extra something to help keep track of all of your followers,” Ann Smarty reviews five helpful tools to help accomplish that task.

10 Twitter Tools to Increase Your Productivity by SloDive

Leo WidrichLeo Widrich outlines the features of 10 popular Twitter tools (including his own Buffer App for scheduling tweets) as well as what makes each one “killer.”

Twitter Noise Reduction: The Twit Cleaner by Social Marketing Forum

Jim DucharmeJim Ducharme review Twit Cleaner, a handy tool to help keep your tweet stream clean by identifying people you follow who are Dodgy (spam phrases, @ spamming, duplicate links etc.), Absent (o updates in a month, or fewer than 10 tweets), Repetitive (igh numbers of duplicate tweets or links) or guilty of other Twitter sins. You can also have the tool evaluate your own behavior to make sure you aren’t crossing any lines.

6 Ways To Monitor Your Brand On Twitter by OPEN Forum

Heather AllardHeather Allard discusses six tools for monitoring brand conversations on Twitter, including Backtweets, Monitter and Sprout Social.

Organize Your Twitter Following with Formulists by Business2Community

Kristi Hines explains the features of Formulists, “a service that will allow you to create customized Twitter lists and automatically update those lists with new followers that fit your specifications”—ideal for organizing large numbers of Twitter followers without manually picking through all of your followers.

How Twitter Web Analytics Will Help Your Business by PCWorld

Angela WestAngela West looks at how Twitter analytics (based on their acquisition of BackType) work and the key benefits they provide to business users.

The 11 Twitter Tools and Apps I Use Every Day in 2011 by Business2Community

Neal SchafferNeal Schaffer recommends HootSuite, Buffer, tweetspinner, Triberr and other tools for functions like SEO and content curation among his favorites.

14 Twitter Tools for Enterprise Business by Sprout Insights

Susan GuneliusIn a slightly different twist, Susan Gunelius presents 14 useful Twitter tools based on the function that would benefit from them (Marketing and Customer Service, Human Resources, and Communications and Networking).

10 Tools to Significantly Increase Your Twitter Efficiency by arkarthick.com

Guest poster Leo Widrich details his top ten tools for Twitterers to “check out to step up your Twitter game and significantly increase your efficiency,” including Twinbow, Buffer, Tweriod and PeerIndex.

Twitter Facts and Stats

Twitter Growth Skyrockets, Settles Privacy Case With FTC by MediaPost Online Media Daily

Laurie Sullivan reports on some interesting Twitter statistics, such as that Twitter users now collectively post about one billion tweets per week, and mobile use has increased 182% in the past year.

Twitter Stats that will 100% get you tweeting by Carvill Creative

Michelle CarvillMichelle Carvill amplifies some stats to win over Twitter skeptics, among them: there are 200,000,000 registered Twitter users,with 450,000 new accounts created each day. There are 1.6 billion Twitter search queries every day. The majority of twitter users are between the ages of 30 and 49. And 67% of users are likely to recommend a brand they follow to others.

Big Brands Tested On Twitter Effectiveness by MediaPost Online Media Daily

Mark Walsh reports on an experiment by a digital agency “not to see whether corporate Twitter hands could answer tough questions, but to find out if they would engage in a conversation at all.” Among the findings: of the Fortune 50 companies in the study, 16 apparently don’t have corporate Twitter account. of the remaining 34, 23 responded to the test tweets, with GM, UPS and Best Buy responding most quickly.

Twitter: The Single-Greatest Relationship and Branding Tool by Bruce Clay

Shannon DowneyGuest author Shannon Downey extols the virtues of Twitter for enabling Tweetups and shares some interesting stats showing that brand followers on Twitter are roughly twice as likely as brand fans on Facebook to purchase a brand after following, and 50% more likely to recommend it.

Twitter’s Changing Complexion by iMedia Connection

Daniel Flamberg shares some fascinating intelligence on Twitter users, such as that:

  • • 72% of active Twitter users are bloggers
  • • 61% write at least 1 product review per month
  • • 56% write articles for third-party sites

Twitter By The Numbers: Are You Listening to 100 Million Voices? by B2B Marketing Insider

Michael BrennerMichael Brenner makes the business case for using Twitter, answers some common questions about the network and shares a selection of stats like: 84% of U.S. state governors, 82% of U.S. congressional representatives and 83% of senators use Twitter. 87% of Billboard’s top 100 musicians are there. And more than half of all Twitter users log in daily.

Post to Twitter

How to Get the Latest and Greatest B2B News and Insights – Personalized Just for You

Friday, January 6th, 2012

Since its inception, the B2B Marketing Zone has been the one place to catch up on all the latest posts from the leading B2B bloggers, writers like Brian Carroll, Chris Abraham, Ambal Balakrishnan, Ardath Albee and many more. Over time, the site has evolved and added new features to enhance its value to readers.

The latest addition: Aggregage, the platform that powers the B2B Marketing Zone (or BMZ) has added a robust personalization engine.  Readers can now sign-up and have content from the site personalized based on their interests.

Personalized B2B Content from the B2B Marketing Zone

Sign up and sign in to personalize your content from the B2B Marketing Zone

To check it out, sign-up using the “Personalize Your Content” button at the top right of the BMZ home page, as shown here.

The BMZ always features great, fresh content from the leading B2B bloggers. The home page is updated daily, plus it’s easy to search posts by blog, topic category, date, company mentions and more.

Now, personalization makes it even better. Curators find the best sources of content.  The BMZ then uses social signals from sites like Facebook, Twitter, LinkedIn, and delicious as well as clicks and views.  The algorithm that determines what makes it to top of the front page of the site looks at attributes like average values for the source , who is providing the signal, reputation and influence, and other factors.

What’s changed is that now the BMZ enables you to sign up and provide your Twitter and LinkedIn info. The personalization engine will then examine your activity on these sites and what kind of content you share.  It uses that data to evaluate your interests as well as to cluster you with other like-minded readers based on interests and sharing.  You can further control your interests via the Subscription page.

The personalization engine “learns” about you over time and combines three pieces of information to predict what will be most interesting to you:

  • • Social signal score – are other readers finding this content interesting?
  • • Topic match – does the subject match your interests?
  • • Like sharing – are other individuals similar to you sharing this content?

The engine then uses these signals to both personalize the ranking of posts on the site when you log in, and to produce customized Daily and Weekly newsletters for you.

The goal of the BMZ has always been to make sure readers don’t miss the best and latest content from the leading thinkers and writers in the world of B2B marketing and sales. Now, with personalization, there’s even less chance that you’ll miss a post that is really important—based on what it is exactly that’s important to YOU.

Post to Twitter

Best B2B Marketing and Sales Strategy Guides and Insights of 2011

Tuesday, January 3rd, 2012

Social media, content aggregation and curation, user-generated content and other developments have dramatically changed the B2B buying cycle over the past few years. Marketers need to think like publishers not only to improve their company’s visibility in search (which is where 93% of B2B buying cycles now start) but also to address the differing information needs of buying team members, at different stages during the decision process.

Best of 2011 - B2B Marketing and Sales StrategyThis evolution has changed life for sales reps as well. Prospects often don’t surface until much later in the buying process than they did just a few years ago. Buyers are better informed (and expect sales reps to be better informed about their industry and likely challenges as well), and often need only a few key questions answered (most critically, price) by the time they contact a sales person.

How can B2B organizations, marketers and sales professionals adjust to, and thrive in, this new environment? Find out here in some of the best blog posts and articles of the past year offering strategic guidance and insights for B2B marketing and sales executives.

B2B Marketing Trends,  Tips and Strategies

The Top-10 B2B Marketing Trends for 2011 by Everything Technology Marketing

Holger SchulzeHolger Schulze laid out these ten predictions in January 2011. For the most part, the predictions were on target. And also, for the most part, these predicted areas of focus (e.g. social media ROI, lead quality, content marketing) will remain priorities in 2012.

Just What Do Marketers Do, Anyway? by MarketingProfs

Barbara BixBarbara Bix and Olga Taylor craft an intriguing case for focused market research and targeting using the example of a violin virtuoso playing in a subway for $32, after having sold out a concert with $100 tickets just days before. Bix and Taylor explain that “Quality and price are important, but only in front of the right buyer, at the right time and place,” then provide guidance on determining those attributes in order to maximize profits.

You’ve Got New Visitors at Your Site. Now What? by MarketingProfs

Gretel GoingContending that “Only by creating rich experiences—in the form of content, features, interactivity, and the like—can businesses convert visitors into more than just passing window shoppers,” Gretel Going details a process for creating the right kinds of content based on buyer types, stage in the buying process, and differing content preferences, utilizing an array of different formats from ebooks and webinars to video and mobile apps–in addition to great web page copy.

B2B Websites NOT Great At Demand Gen by Business2Community

Ardath AlbeeThe insightful Ardath Albee picks up on the theme of the post above, noting that while B2B marketers expend great efforts on SEO and social media marketing to attract visitors to the websites, research shows that their websites are then often “ignoring the very audience they worked so hard to attract.” This post details a conversation she had with Craig Rosenberg about B2B website usability, effectiveness and conversion rate optimization.

Is Youtility the Future of Marketing? by iMedia Connection

Jay BaerFrequent “best of” contributor Jay Baer writes that “The difference between helping and selling is just 2 letters. But those letters make all the difference. Your company needs to become a YOUtility. Sell something, and you make a customer. Help someone, and you make a customer for life.” He illustrates the concept of YOUtility with real-world examples and explains how any company can do this.

3 Tips on How to Use Search Engine Marketing Effectively by ePROneur

Rania KortBecause “getting to the top of the search results requires work and the understanding of not only what tactical methods you need to use to get there, but also what foundation you need to build and have in place to be most effective,” Rania Kort outlines three high-level strategies for optimizing a company’s presence in search.

101 awesome marketing quotes; A presentation by Thewebcitizen

Ilias ChelidonisIlias Chelidonis shares 101 marketing quotes from a HubSpot presentation, such as “Remarkable social media content and great sales copy are pretty much the same–plain spoken words designed to focus on the needs of the reader, listener or viewer” and “Make the customer the hero of your story” (so true).

10 rules for entrepreneurial survival by TECHdotMN

Lief LarsonGetting your attention by opening his post with “If you’re an entrepreneur, there’s something wrong with you. You have a genetic predisposition for risking it all…You are a masochist who is mentally prepared to run an ultra-marathon with an invisible finish line. Yet, you are confident in the pursuit of your destination,” Lief Larson of Workface goes on to list 10 survival rules for entpreneurs. For example, #8: “There are no shortcuts. There is only one right way to do things: the right way. Dig your heels in and be prepared to endure. ‘Overnight success’ can take years in the making.”

Why lead generation and branding aren’t mutually exclusive by iMedia Connection

Chris CharitonChris Chariton shares five ideas on how “sales and marketing can work together to generate leads and build the brand as part of the same effort.” Among her ideas is increasing your company’s “findability.” As Chris notes, “pushing information out to customers and prospects is not nearly as effective as it once was. Instead, you have to make sure they can find you when they’re looking” (which is why web presence optimization is crucial).

Addressing Changes in the B2B Buying Cycle

No One Wants To Read Your Whitepaper. Let’s Hope They Recycle It. by Marketing Automation Software Guide

Lauren CarlsonWriting that “I have no interest in reading a War and Peace-style sales pitch — and, let’s face it, that’s what most whitepapers are these days…Companies need to find new and more direct ways to reach the buyer 2.0 without going all Tolstoy on them,” Lauren Carlson recommends alternatives focused on providing the information that buyers need, when they want it, in forms that are more digestible and engaging.

The Future of Buyer Relationships by Business2Community

Tony ZambitoTony Zambito outlines seven aspects of changes in the buying cycle brought about by social media and the explosion of user-generated content, including the importance of building an online reputation, understanding how social algorithms work, and producing real-time content.

The Blurry B2B Buying Process | New Breed of B2B Buyer #2 by Chaotic Flow

Joel YorkJoel York offers his insights on reaching “the new elusive B2B buyer” who seeks to engage with sales “only when there is clear value to be gained, not just to get information.” He demonstrates the imperative of marketing automation through some interesting variations of the traditional sales funnel model.

Five Ways B-to-B Marketers Need to Change Their Game by Biznology

Ruth StevensCiting dramatic changes in the typical B2B sales cycle – “Buyers don’t really want to talk to vendors until somewhere akin to 70% of the way down the road, at the stage of writing RFPs and getting quotes…Business buying processes are getting longer, and—most important—involving more parties than ever before.  The so-called Buying Circle in large enterprise B-to-B—the influencers, specifiers, users, decision-makers—comprises as many as 21 people, according to Marketing Sherpa”—Ruth Stevens challenges marketers to “think differently” and use these specific techniques to maximize impact with buyers.

B2B Sales Trends and Strategies

Salesmen are Dying and Other IT Trends by IT Marketing World

Tom PiselloTom Pisello details changes in the B2B buying cycle resulting from the immediate access to vast amounts of information now available online. It isn’t exactly “death of a salesman” but it does mean death to the old way of selling. Pisello concludes that “Advanced ROI business case tools and training should be provided to direct and channel sales professionals to help them advance from traditional product / solution selling, to the value selling buyers now demand.”

Gartner: 5 Questions for Anyone Selling Technology by Inflexion Point

Bob ApolloBob Apollo shares five questions posed by Steve Prentice of Gartner in a presentation on the use of technology to drive business innovation, along with his interpretation of what those questions mean to those focused on selling technology-based products or services in a B2B context.

5 Ways To Influence B2B Group Buying Decisions by Social Media B2B

Adam Holden-BacheNoting that B2B purchases are normally group decisions, Adam Holden-Bache suggests “five things to consider as you create social media content targeted at B2B group buyers,” including highlighting the value of your offering (based on buyer roles) and showing how it will integrate with the buying company’s existing tools, systems and processes.

And Finally…

Future Trends: 2012 Online Marketing & Technology Predictions by TopRank Online Marketing Blog

Lee OddenThis post opened with Holger Schulze’s predictions for 2011, and fittingly closes with Lee Odden’s prognostication for 2012. He challenges marketers to think how their audiences will be consuming information in the coming years (evolving online and device technology) rather than narrow concepts, then presents seven compelling reports and infographics outlining “key technology, social business and digital marketing trends for 2012 and beyond.”

Post to Twitter