Archive for the ‘Content Marketing’ Category
With more than 90% of companies now doing some form of content marketing, the logical question is: how do you know if you’re doing it well?
In terms of “what” to measure, this infographic from Brandpoint recommends three broad areas to assess:
- • Awareness (e.g., search engine rank for target keywords, social metrics such as likes and followers);
- • Consideration (longer average visit duration, social shares); and
- • Conversion (increased conversion rate, growth in newsletter subscriptions).
In terms of “how” to measure success, CMOs utilizing a sophisticated web presence optimization framework for maximizing content marketing results will likely embrace tools for measuring competitive multi-channel marketing metrics—not just “are we making progress?” but also “how are we doing compared to our competitors?”
Among the other interesting statistics from the infographic:
- • 93% of “online experiences” (e.g., “considered purchases”) begin with search.
- • 75% of searchers won’t look beyond the first page of results.
- • Nearly two-thirds (65%) of prospective buyers learn about new products and services through social media.
- • 61% of people say they trust companies that deliver custom content.
- v39% of all customers come from search.
- • 77% of b2c companies have acquired a customer through Facebook (not surprising) as have 41% of all b2b companies (very surprising).
What are your takeaways?
The phrase “content marketing” may well disappear at some point in the not-too-distant future. Not because the concept will fade away, but because it will be seen as redundant; there won’t be any marketing without content.
According to recent research, nearly 80% of CMOs see custom content as the future of marketing. And it’s not only marketing executives who are excited about content. The same study also showed that:
- • 90% of companies are already doing some form of content marketing.
- • 70% of customers said they “felt closer to a company as a result of content marketing.”
- • 70% of buyers would rather learn about a company through articles than through an advertisement.
- • 60% of people say they have been “inspired to seek out a product” after reading content about it.
And so it is that Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business has arrived at at opportune time. Ann Handley and C.C. Chapman have written the definitive guide to creating nearly any type of content, as well as adding life to traditional formats like customer case studies and FAQ pages. Content Rules is a must-read for anyone who wants to create compelling, useful information for their target audiences.
Creating relevant, quality, original content within a web presence optimization (WPO) strategy has become critical to marketing success because, as the authors note, “overwhelmingly, consumers depend on search engines to help them shop online.” They cite research showing that “three out of five shoppers said they always or often use search engines when shopping online…more consumers use search engines than they do coupon sites, retailer emails, consumer reviews, or shopping comparison sites.” The figure is even higher for b2b and high-value, considered-purchase consumer goods.
The book works well on several levels, and though it’s most valuable to practitioners—those who actually envision, specify, create, repurpose, and promote business content— it’s also helpful for senior executives charged with developing content strategy and coordinating creative efforts.
As the previous post here noted, Amazon.com has announced it will shut down its affiliate program in Minnesota at the end of this month. If this review, or any of the other book reviews here, inspire you to buy the book, please click on any of the book’s links within the post today to buy the book on Amazon. Thank you!
Divided into four sections, the book opens with the case for content (though that’s increasingly superfluous), the basic “rules” of content creation, and wisdom such as the importance of giving content both “roots” (ground it “solidly in your unique perspective, voice, and point of view”) and “wings” (distributed, promoted and shared across the social web).
It proceeds through sections devoted to the “how to” of content creation, success stories (“with ideas you can steal”), and finally a brief closing section with next steps and a helpful checklist to help content creators follow the “rules.”
Among the authors’ insights:
- • The benefits of content marketing compound over time. Jay Baer uses the phrase “information annuity” while Marcus Sheridan of River Pools calls content “the ultimate gift that keeps on giving.” This echoes the message that social media and content transform marketing from an expense to an investment.
- • ”The more valuable the information you can give to others, the more you will become viewed as an expert and therefore gain their trust…the person with the abundance mentality wins.”
- • Stuck for a subject to write about? “Know your customers…and what keeps them up at night. What are their concerns and objectives? What do they care about? How will your brand help them in their daily lives?”
- • Getting high-quality backlinks to your website is crucial to achieving high rankings in search. But traditional link building is all but dead; so how do you get those links? “By creating compelling content. Every time someone shares a link to your site in some fashion (by blogging about you or sharing a link on Twitter, for example), it boosts your search ranking. Make a video that everyone is raving about or write a blog post that people can’t stop talking about, and you’ll see your site start appearing much higher on the results page when search for…the things you sell.” Which is pretty much what WPO is.
- • To differentiate their content, and companies, in a crowded market, content creators must “expand their traditional notions of corporate identity to include language, the words a company uses, and tone of voice. Branding, after all, is about differentiation. And describing a brand begins with words. Don’t rely on…worn-to-the-bone words and phrases and bland corporate tone.” Companies often struggle with this internally, particularly if the team has been in place for a while, but any decent consumer or b2b marketing agency should be able to assist in this effort.
- • A bit more on tone (love this): “In business, it’s tempting (and easier) to use the same boring words everyone else uses. But you’ll be far more approachable (and a whole lot more engaging) if you lighten up a little. I’d worry less about shocking customers than I would about boring them.”
- • ”Literally speak the language of your customers. You want to appeal to them, certainly, but you also want your content to appear in search results when your would-be customers are looking for what you have to offer. How do your customers describe your product or service? What words do they use?” This is vital. Do keyword research, ask your sales force, and talk to your customers.
There’s much, much more on topics ranging from over-used buzzwords to avoid and methods for repurposing and re-using content to the six characteristics of great business storytelling and how to capitalize on events for content creation.
The authors provide such an effective and comprehensive overview of content development that it’s difficult to find fault with the book. A couple of minor quibbles regarding metrics though:
- • In the section titled “Set Your Metrics: What Does Success Look Like?,” the authors mention number of subscribers, inbound links, comments and “social validation” as key metrics, but don’t mention two other key measures to track: number of blog visitors who then visit other key areas on your website (such as product pages) and the number who take some conversion action (e.g., registering for a webinar, downloading a white paper, or subscribing to your newsletter). (One of our clients was generating, on average, 10% of all leads via referral traffic from their blog within one year of launching it.)
- • Similarly, on metrics for Ebooks and white papers, the authors cite number of downloads as a key metric—which it certainly is—but I’d add sources of traffic leading to these downloads as another vital piece of data to track.
All in all, this is an outstanding guide to creating, optimizing and sharing compelling, customer-focused information. Even if you’re an experienced content marketer, Content Rules will help you produce better content, produce content better, or both.
Anyone who’s been in the corporate world within the past decade-and-a-half has likely been exposed at some point to Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life, a slender allegory by Spencer Johnson about dealing with change, summarized by Wikipedia as a tale featuring:
“Four characters: two mice, ‘Sniff’ and ‘Scurry,’ and two littlepeople, miniature humans in essence, ‘Hem’ and ‘Haw.’ They live in a maze, a representation of one’s environment, and look for cheese, representative of happiness and success. Initially without cheese, each group, the mice and humans, paired off and traveled the lengthy corridors searching for cheese. One day both groups happen upon a cheese-filled corridor at ‘Cheese Station C.’ Content with their find, the humans establish routines around their daily intake of cheese, slowly becoming arrogant in the process.”
When the cheese eventually runs out, the mice and the miniature human characters deal with their new cheese-less situation in different ways. The mice, “Noticing the cheese supply dwindling… have mentally prepared beforehand for the arduous but inevitable task of finding more cheese.” The humans struggle more with their reality: “Angered and annoyed, Hem demands, ‘Who moved my cheese?’…Starting to realize the situation at hand, Haw thinks of a search for new cheese. But Hem is dead set in his victimized mindset and dismisses the proposal.” The point of the tale is to promote productive approaches to dealing with change.
With its Panda and Penguin algorithm updates over the past couple of years, and most notably the recent Penguin 2.0 update, Google has been busy moving the cheese for many marketers, webmasters and SEO professionals.
SEO practitioners who cling to outmoded tactics like keyword stuffing and link buying are likely to react like Hem, feeling victimized by their loss of cheese. Same goes for those SEO software and service providers still tout their ability to help create thousands of links through link exchange partners.
On the other hand, SEO pros who’ve always practiced white hat tactics are like the mice in the story; though they may still have a lot of work to do, they are well prepared to find new cheese. For the many who have seen their rankings and traffic devoured by Penguin, here are three places to look for new cheese.
Content marketing. This is where Matt Cutts officially says you should look for new SEO cheese. Produce great content, it will attract “natural” links, and your site will end up on page one of Google. The problem, of course, is that in highly competitive search term markets—like marketing automation, real estate, auto repair, social media monitoring, or SEO services—no matter how compelling or unique your content is, it’s unlikely to be seen (and therefore to attract links) if it doesn’t rank on page one of Google, and it’s unlikely to rank highly if it doesn’t have a lot of relevant, high-quality inbound links. Call this Catch-22 cheese.
The point isn’t that producing helpful content isn’t a fantastic idea, only that content marketing is not enough. In this way, Penguin seems to favor the same publications, A-list blogs, and name-brand websites that already dominate most searches.
AdWords. This is where Google would really like you to go, because it’s how the company makes money. There’s no question AdWords can be an effective component of online strategy—it’s controllable, immediate and finely measurable. But it’s also expensive. Call this gourmet cheese.
Web presence optimization. A web presence optimization (WPO) approach may be the most effective way to tame Penguin and Panda. By incorporating owned, earned and paid media, WPO optimizes your overall web presence, not just your website (though that remains the ultimate target destination). Cross-channel marketing metrics in WPO help to optimally allocate marketing and PR resources.
This is akin to the way grocery stores usually sell cheese: standard cheese varieties in the dairy aisle, exotic cheeses in the deli, organic cheese in the all-natural foods section, etc. Call this a distributed cheese strategy. Grocers do it because they sell more cheese by offering different varieties in multiple locations throughout the store than they would by stacking all of it in one area. The same approach can be effective in optimizing your company’s overall web visibility, regardless of Google’s ongoing algorithmic attacks on traditional SEO.
Despite the occasional “death of blogging” pronouncements (often made, ironically, in blog posts), blogs remain the core of a robust social media strategy. The proliferation of themes, tools and plugins have transformed blogs from mere online text collections to powerful interactive, rich-media sites that can attract, engage and educate your potential buyers.
Particularly with Google’s emphasis in its recent Panda and Penguin algorithm updates on content that is fresh, compelling, unique, social, and naturally linked to, blogs have become even more essential to SEO strategies.
For those who still aren’t convinced of the value of business blogging (as well as those who need to convince others), the “why blog” posts below provide compelling evidence. Those getting started or already active in blogging will discover how to:
- • grow blog traffic,
- • make content more valuable to readers,
- • increase blogging productivity,
- • generate more comments and social shares,
- • find royalty-free images,
- • promote your blog, and
more here in 30 of the best business blogging guides and resources of the past year.
Why You Want To Be the Last Blog Standing by Outspoken Media
Reporting that “the number of Inc. 500 companies maintaining corporate blogs has dropped for the first time since 2007. Did you hear that? IT DROPPED! According to Dartmouth’s research, just 37 percent of companies interviewed said they had a corporate blog, down from 50 percent in 2010,” frequent best-of honoree Lisa Barone advises readers to “let your blog be the last blog standing because while sites like Facebook, Twitter and LinkedIn may be effective and sexy all in their own right, they don’t hold a candle to the sexiness and superpowers possessed by your blog,” and backs it up with 10 reasons and tactics to beat your competition through blogging.
Kristina Weis provides a baker’s dozen reasons for creating a corporate blog, from demonstrating your expertise (“If [prospective customers] can easily find some articles written by you and/or your staff that show your company’s expertise, they’re going to feel a lot more confident about spending their time or money [or both] with you”) and increasing website traffic to helping with customer support and generating new product ideas.
Past, Present and Future of Blogging: 3 Infographics by jeffbullas.com
Jeff Bullas shares a wealth of fascinating blogging facts and stats here, such as that 27 of the top 100 blogs are built on WordPress, with 16 on TypePad. 43% of U.S. companies now maintain blogs. And more than half of all social media-driven blog traffic comes from Facebook (28%) and Twitter (26%) combined.
7 Tips for Blogging – Maybe Your Most Important Social Media Activity for Business by SocialSteve’s Blog
Contending that “Everyone always jumps onto Facebook and Twitter as one of their first social media activities. I recommend you think about blogging first. No other endeavor can be better to promote you or your brand as a subject matter expert,” Steve Goldner offers seven tips for blogging success, such as utilizing your passion, speaking (writing) naturally, and posting on a consistent basis.
Dozens of reasons why corporate blogs still matter in B2B marketing by Content Marketing Experience
J-P De Clerck makes a comprehensive case for corporate blogging—as long as it isn’t done the “wrong” way: “It’s traditional PR in a new package: corporate blogs as a way to shout how great they are.” Done right, blogs serve as the hub of a company’s social media strategy, a magnet for search traffic, and an opportunity to speak to prospective customers on a more informal, human level. He points out that 57% of companies with blogs have acquired at least one customer through blogging; that blogs make it easy to share multiple types of information; and that they make it easy (and even inviting) for customers and prospects to provide feedback.
Blogging Tips and Guides
Frequent best-of author Heidi Cohen offers nearly three dozen ideas “to help you efficiently leverage resources in seven of the areas where many bloggers typically need support,” such as content block (one idea: “Answer customer questions…Collect the questions prospects and customers ask from sales and customer service; then answer them”), lack of creative resources, and disappointing blog traffic.
20 Ways to Improve Your Blog by TribalCafe
Reporting that “28% of brands that (didn’t previously) publish a blog (planned) to do so in 2012—bringing the percentage of brands that publish a blog to 85%,” Gary Fox lists 20 ways to attract more readers and generate better business results from blogging, among them using strong visuals, varying blog topics, and making your content SEO-friendly (“focus on a keyword [phrase] for each blog post and try to not venture too far” from it).
5 Tips to Becoming a Top Blog in Your Industry by Social Media Examiner
Michael Stelzner shares a handful of techniques he used to make Social Media Examiner a big success, such as surveying the interests of your audience (“When you know precisely what content your readers crave, it’s much easier to create posts that are widely read and shared on social channels”) and spinning a single hot topic into multiple posts from different perspectives (e.g., a beginner’s guide, biggest myths or misconceptions, case studies, etc.).
Five Tips to Make Company Blogs Worth Reading by Marketing Profs
Muhammad Yasin offers a handful of helpful recommendations for making your company blog a success, including focusing on expert tips: “If you are not an expert yourself in a particular field, find experts and learn from them. See what they are writing about, absorb their knowledge, and share their tips. Better yet, invite those experts to share their knowledge on your blog as guest bloggers. Allowing independent experts to write for your blog can provide a much needed fresh perspective and may result in their recommending your products or services.”
Fixing The Social Media Plateau by Soulati Media
The delightful Jayme Soulati identifies 10 signs that “may be an indication it’s time to step up your game, take it to the next level, and grow or remain complacent” in terms of your social media practices, such as “Learning new things becomes more rare; another 20 ways to use Pinterest blog post isn’t providing new insight over what you know now,” and tips to get un-stuck (e.g., “Reduce the time spent on the channels that don’t return much to you. That way, you’re not spread as thin”).
10 Valuable Ideas to Help You Find Time to Blog by MyBeak Social Media
Writing that “Creating content and finding the time to do it are the biggest obstacles entrepreneurs and small business owners face when marketing their business,” Laura-Lee Walker presents helpful ideas for generating more content in less time, among them inviting guest bloggers, repurposing existing material, and using mobile phone apps like Dragon Dictator: “You don’t have time to write down all your ideas or blog posts…simply use an application…that will translate your voice to text. (They are) not perfect but will give you a head start and reduce the time you spend on typing your blog articles.”
21 Business Blogging Tips From the Pros by Social Media Examiner
The impeccably discerning Cindy King curates an outstanding collection of blogging tips from pros like Leo Widrich (“A product is only useful if you know others want it. Validate an idea for a blog post in the same way”), Heidi Cohen (“Understand prospects, customers and the public are on your blog to get answers to their questions and accomplish their goals, not yours”), and Stephanie Sammons (“Work to develop a blogging style that is unique to you. What’s your angle? What’s your view? How can you differentiate yourself from others who are blogging in your niche?”).
Guest Blogging: Seven Tips for Success by Spin Sucks
PR expert and author Gini Dietrich offers several excellent tips for expanding your reach by publishing guest posts on other influential blogs. My favorite tip is her first, on how to gauge authority (and corresponding effort) of a blog: “Go to Open Site Explorer and type in the URL for the blog for which you’d like to submit content. I’ll do it for Wood Street…You’ll see the site authority is 48/100. If the authority is 40-70, it’s worth pursuing. If it’s higher than 70, you’ll have a tougher time getting your content on the site, so you’ll need to be extremely patient, but persistent. If it’s between 90 and 100, it’s unlikely you’ll be able to get something placed there without the help of a communications professional.”
Noting that “the majority of blogs starting every year end up failing,” Wendy Marx offers 16 tips in this infographic to beating the odds, such as “Be consistent: Whether you keep an editorial calendar or not, it’s important to continue to publish content on your blog because that consistency brings in more traffic” (amen!) and (perhaps most importantly), “Have fun with it: Don’t take yourself too seriously. Have fun with the process and enjoy every minute as your grow your audience and build your business.”
Guest post: 7 powerful headline techniques to skyrocket your blog traffic by Creative Ramblings
Reminding us all that “in the online world, your headline is the single most important part of your content…instead of reading every blog post, people scan for information. They look for headlines that capture their interest, and only click on the ones they feel are worthy of their time,” Lillian Leon details seven techniques for crafting headlines that grab attention, including “Fear: Identify the one thing your readers fear the most, and you’ll have yourself a headline that’s pretty much impossible to ignore.”
10 Additional Ideas to Generate Comments and Shares by Spin Sucks
Following up on an earlier post on the same topic, Gini Dietrich (again) offers 10 more ideas to increase engagement on your blog, from writing book reviews and rants to covering the latest trends and answering questions commonly heard by your sales force or customer service reps.
Content Development and Writing Tips
26 Tips for Writing Great Blog Posts by Social Media Examiner
In her own unique and highly creative style, Debbie Hemley presents “26 tips, from A-Z, to help you create optimal blog posts every time you sit down to write,” beginning with A for Anatomically Correct: every blog post should contain the “six parts of the anatomy of a lead-generating blog post” such as an eye-catching title, calls to action, and social sharing buttons.
Peg Fitzpatrick passes along content curation tips from Guy Kawasaki in this post showcasing the top dozen places to find shareworthy content, starting with your own network and including both popular sharing sites (like StumbleUpon and AllTop) and less obvious choices (e.g., Futurity, TED and NPR).
How to find photos you can legally use anywhere by CBS MoneyWatch
Observing that “No matter what you publish — a blog, updates to the company website, project reports, or even the venerable tri-fold — you no doubt need artwork to complement it,” but just haphazardly reusing artwork found online can lead to legal troubles, Dave Johnson recommends two easy methods for finding photos that are usable under the Creative Commons license.
29 Free Blog Images Sources: Where to Get Royalty Free Photos by Directory Journal
***** 5 STARS
In case Dave’s recommendations above don’t quite meet your needs, Gail Gardner provides a massive list of sites where you can find free or reasonably priced images, as well as resources for comparing prices across different image sites, selling your photos, identifying trademarked images, adding images to blog posts, and more.
5 of the Most Important Content & Social Media Tips For A Successful Business Blog by TopRank Online Marketing Blog
Lee Odden writes that “If I were only to give 5 content marketing tips to a company that wanted to get the most for and from its customers through blogging, here are the tips I’d give.” Among his top five tips? Focus on the problems your audience faces—but don’t forget to tell them how you can solve those problems. Create an editorial plan. And measure results to support continual improvement.
How to Differentiate Your Content by Geoff Livingston’s Blog
Geoff Livingston lays out four steps to becoming an “A-list” blogger in your niche subject area. Given Geoff’s success, I won’t argue with his methodology—though it’s not for everyone. But if you’ve got the time, intestinal fortitude and financial backing or wherewithal to pursue his program, go for it.
The Nine Ingredients That Make Great Content by KISSmetrics
Contending that “In order to boost SEO rankings, gain traffic and/or leads, you need to have great content on your blog or website,” Zach Bulygo shares nine tips for producing stand-out content (such as making your content actionable: “The best content gives the user a sense of how to apply the information…Many times, just writing well about a topic will spark some ideas for readers,”) then follows up with half a dozen examples of sites that consistently provide remarkable content.
Blog Promotion Tips and Tactics
6 Tips For Building a High Quality Blog Following by Fearless Competitor
Shane Snow channels Jeff Ogden and Brian Clark in this post, providing “six tips to attracting readers who stick around longer than the click of a StumbleUpon button,” such as speaking to a specific audience, guest blogging and publishing guest bloggers, and encouraging loyalty through consistency: “taking an editorial stand for what you believe in, rather than watering things down to avoid offending anyone. This doesn’t necessarily mean you have to try to be controversial. In this day and age, simply taking a position and standing behind it will bring people who agree, and people who don’t.”
Want Your Blog Noticed? (Hint: It’s Not Just Content!) by Heidi Cohen
Heidi Cohen (again) supplies 23 tips for growing awareness of your blog, such as integrating your blog’s brand into related content and activities (“As a media entity, your blog deserves its own brand. If it’s a corporate brand, it should be adapted for the blog”), referencing and linking to sources, and guest blogging.
Want to Increase Blog Traffic? Some Fab Tips for Success by Positively Peggy
The ebullient Peg Fitzpatrick (again) serves up five tips for growing blog traffic, such as sharing your content at optimal times: “Buffer App helps you not only share at the optimal times based on your followers being online but also evenly distributes your amazing content throughout the day so you don’t annoy your followers with a huge spurt of brilliance and then lose them with silence later.”
How Bloggers Can Grow Each Others Readership by The @Steveology Blog
Steve Farnsworth recommends Triberr as a tool for increasing the reach of your blog posts, and explains in detail how Triberr works and how to get the most out of it (e.g., by starting your own tribe, joining other tribes, and “dating around”). While the tool is a great concept and has potential, its ongoing technical issues are frustrating.
How to Effectively Promote Your Blog Posts by MyBeak Social Media
***** 5 STARS
Beyond the big social networks and Triberr, Laura-Lee Walker (again) presents an infographic illustrating 30 ways to promote your blog content using social media, social bookmarking sites (does anyone still use Digg?), your contacts, other blogs, and 10 top syndication sites.
5 ways to promote your blog by commenting on others by Creative Ramblings
Cendrine Marrouat explains why commenting on blogs is beneficial (chief among the rewards: “You get to connect and build relationships with other bloggers”) and how to do it well (e.g., add value to the conversation, share relevant links, and comment regularly on the same blogs).
30 Ways to Promote Your Blog Posts by Listly
***** 5 STARS
Ted Rubin shares a bookmark-worthy list of tactics for sharing and promoting blog posts, including Facebook (“Add it on your personal & business pages, groups and through ads”), Pinterest (“Create a board specifically for all your blog posts and pin each post to it”) and through AllTop.com (“syndicates content in every category, from autos and food to business and sports”).
HubSpot last week released its 2013 State of Inbound Marketing report, this year weighing in at a massive 175 pages. But as always, the report is crammed with useful facts, interesting stats, and vital tips, tools and techniques for inbound marketing success.
Given the report’s heft, no blog post (of any reasonable length) could it justice as a summary, but here are a sampling of the highlights. To get the full story, download the HubSpot report here.
Inbound marketing (a subset of though not to be confused with web presence optimization) is big, and growing.
- • 60% of companies will execute some form of inbound marketing strategies in 2013 (and that’s likely understated; another 19% of marketers weren’t sure if certain tactics they use qualify as “inbound”).
- • Companies spend, on average, about a third of overall marketing budgets on inbound tactics.
- • For the third straight year, nearly half of marketers plan to increase spending on inbound marketing activities in the coming 12 months.
And it works:
- • According to the report, “inbound delivers 54% more leads into the marketing funnel than traditional outbound leads.”
- • 82% of marketers who blog see positive ROI for their inbound marketing.
- • Inbound marketers double the average site conversion rate of non-inbound marketers, from 6% to 12% total.
Inbound marketing teams tend to be small—but realize the need to grow in order to scale.
- • Even at the enterprise level, 31% of marketing teams contain five or fewer full-time employees.
- • While marketing teams will begin 2013 with an average five or fewer people, most will at least double by the end of the year.
- • Inbound marketers plan to hire an average of 9.3 people this year, which is 125% more growth than teams not executing inbound marketing.
The report is careful in how it defines “inbound marketing,” noting that “Inbound marketing is not a channel or a technology, it’s a strategy” (much like web presence optimization, or WPO) and further stating that:
“While it’s easy to explain why direct mail and PPC banner ads are ‘outbound,’ it is more complicated to define more flexible online strategies as purely inbound versus outbound. At HubSpot, we see the distinguishing factor as how people are using a specific channel more than the definition of the channel itself.”
This further distinguishes WPO from inbound marketing, as tactics like media relations, SEM and banner ads are elements of the WPO framework (because they are key elements of overall online brand visibility) but would not be considered part of inbound marketing.
But the report also notes that despite its widespread and increasing adoption, “Executives and sales functions not quite buying in to inbound marketing…only 17% of sales teams and 11% of company executives lend their full support to inbound marketing efforts.” If inbound marketing truly is a “customer-centric” approach to the market as the report also contends, one would expect these numbers to increase in coming years. To encourage this shift, marketers will need to be able to tie their efforts to strategic business objectives (like market share and brand loyalty) beyond just lead generation.
There more—much more—in the report, covering topics ranging from ROI, metrics, and testing, to inbound marketing tools and tactics. The new HubSpot report is must-reading for anyone who needs to justify market-driven digital strategies, understand what competitors and peers are doing, and gain insights on how to generate more leads, of higher quality, at least cost than with traditional interruptive marketing methods.