Archive for the ‘Random’ Category
The Powerful Effects of Social Media in Egypt
Thursday, March 10th, 2011Guest post by Thomas Morrison.
Social media is no longer simply about allowing your friends to see what you are thinking or for posting photos of your family vacation to Aruba. Social media has quickly become the most influential factors in grassroots socio-political organization. The January 25 revolution in Egypt gained a major foothold as a result of social media tools like Facebook and Twitter. Individuals have used social media to increase government transparency and mobilize like-minded individuals.
On January 25 2011 after a successful revolution had occurred in Tunisia, many Egyptians took to the streets protesting government corruption, unemployment, poverty as well as the country’s 30 – year autocratic rule by former President Hosni Mubarak. Protesters used social media like Facebook and Twitter to show outsiders exactly what was happening on the ground, plan and arrange protests and the governmental and military response to the protesters. After the second day of mass protest in Egypt, and after Associated Press filmed an Egyptian activist and protester being gunned down, the Internet, texts messages and PDA access to the Internet was shut down by Egyptian government.
The government’s effort to seriously reduce communication within Egypt was unsuccessful as a series of transnational human rights activists, bloggers, translators and social media organizations dedicated to free speech used many different mediums to stay in touch. Egyptians used chat rooms, Facebook, Twitter and other social media platforms to relay messages from protesters, journalists and human rights activists inside Egypt. All of whom had intentions of assisting activists inside Egypt to further political organization and social mobilization while also allowing the rest of the world to witness minute by minute news on just exactly what was going on inside of the country.
Two of the most valuable aspects of social media are its ability to make social organization easier and more effective. The social media used by Egyptian protesters not only allowed individuals who shared common political ideas come together, but also provided a medium to plan concrete action. Secondly, social media increases government transparency and accountability. No longer can the global audience be kept in the dark about what is going on in another country. There are too many interconnected individuals using social media creating a transnational network armed with information.
On February 9th former President Bill Clinton spoke at New York University. The president was speaking on the Dayton Peace Agreement that ended the 1995 Bosnia, Herzegovina and Serbia genocide and war. President Clinton compared the use of constant news media in the case of the Bosnia-Herzegovina Genocide with the role of social media in aiding communication during the recent revolution in Egypt. While the former president said the constant news coverage during the Bosnia-Herzegovina Genocide is nothing close to the effect of social media used in Egypt, both captured global attention at different points in time as a result of the desire for information. Clinton reflected back on the type and quality of technology available when he was president in 1995 saying, “There were just 50 Internet sites and the average cell phone weighed 5 pounds”. Alongside personal counselor Doug Band, Clinton heads up the Clinton Health Access Initiative (CHAI). Mr. Douglas Band also oversees plenty of foreign operations at the Clinton Global Initiative.
While the Bosnia Herzegovina genocide and the recent revolution in Egypt are to completely separate events with not much similarity in politics or history, the human desire for information is very much the same. At many points in history individuals have combined ingenuity, passion and technology so as to link themselves with people and societies far from themselves.
Thomas Morrison is a co-edior of Everything Left and writes on a variety of current topics. You can find him on Twitter at @twmorrison75.
Best Random but Interesting B2B Marketing Posts, Articles and Resources of 2010
Tuesday, March 8th, 2011If you’ve been following the Best-of-2010 series here, you’ve seen collections of some of the best articles and blog posts from last year in neatly organized categories including market research, cool social media and web tools, social media marketing guides and tips, WordPress hacks, Twitter marketing techniques and resources, guides to effective email marketing, content marketing, local SEO and more.
In this penultimate best-of-last-year post you’ll find a compendium of interesting, informative and valuable but difficult-to-categorize marketing-related articles and blog posts from 2010. The pieces presented here range from an extensive list of marketing cliches to avoid and tips to shorten the B2B buying cycle to guidance on branding, presentation skills, freelancing, job hunting and more.
Next week will feature the must-see Best-of-2010 season finale post here, then it’s on to new ideas and putting 2010 in the rearview mirror. Enjoy!
B2B Marketing Tips, Insights and Resources
Looking for inspiration for an original B2B marketing campaign? You won’t find it here! What you will find however are an extensive and insightful list of 101 over-used ideas to avoid, from the lightbulb (bright idea! Not.) and the baton pass to the mountain climber, the Post-It note and of course the ubiquitous handshake.
27 Marketing Lessons B2B Marketers Should Know by HubSpot Blog
Kipp Bodnar shares more than two dozen marketing lessons gleaned from the MarketingProfs B2B Forum event, among them: repackage expensive content (such as white paper content) into different formats—blog posts, webinars, bylined articles—to get the most out of your investment. Marketers are now publishers, and almost all content can be optimized for search. And one of my favorites, “Social media thought leadership is built by empowering employees to talk about your company and industry.”
The Business of B2B Social Media by Brian Solis
Brian Solis reports that social media is that area getting the biggest increase in B2B marketing budgets, explains why B2B vendors are embracing social media, and identifies which social networks are viewed as most effective in the business world.
5 Steps To Shorten The B2B Buying Cycle by Search Engine Land
Kerry Spellman shows how customer understanding, keyword research and content tailored to each stage of the buying decision process can be used together to shorten the buying cycle and bring revenue in the door more quickly.
Just how connected are the world’s top 5 IT services companies? by Earnest about B2B
If you work for a small to midsized company and are concerned that your company hasn’t quite perfected its use of social media yet—relax. Many large companies haven’t either. This post compares the social media activities of IBM, Fujitsu, HP, CSC and Accenture. While most are active to some degree on Twitter, Facebook, YouTube, LinkedIn and blogging, none exhibit a truly consistent, integrated social media presence. Efforts of the big five seem most mature in video, not surprising considering that as this post points out, “47% of IT professionals watch videos to research technology solutions on YouTube.”
The Top 7 Organizations & Events Every Agency Marketer Should Know by Business.com’s B2B Online Marketing Blog
Details on five associations that can help online marketers keep current as well as possibly connect with future clients, including the Interactive Advertising Bureau (IAB), Business Marketing Association (BMA), and local interactive marketing association chapters.
Is Traditional B2B Marketing Dead? by Everything Technology Marketing
Presenting “an overview of the key dimensions of B2B marketing that I see changing…very dimension (including balance of power, audience focus and presence) has significant implications on the way we plan, organize, and execute B2B marketing going forward,” Holger Schulze contends that in the new world of B2B marketing, buyers have the power; messages must be more focused than ever before; a vendor’s primary marketing presence is digital; and key marketing skills have shifted from creative to analytical, among other changes.
Social Media for B2B Technology Companies by MarketPlane
In this Slideshare presentation, Ronnie Ray and Alison O’Brien share stats on B2B use of social media, show how to align different social media tools with marketing objectives, review several B2B social media success stories, and outline a phased approach to building a social media strategy.
5 Must Watch B2B Videos by Modern B2B Blogs
Maria Pergolino highlights five entertaining and informative videos for B2B marketers on the state of the Internet, social media, changes in business buyer behavior and B2B branding.
A Simple B2B Marketing Framework by Everything Technology Marketing
Another noteworthy post from Holger Schulze, again focused on the B2B marketing process but from a different angle. Building upon the Pragmatic Marketing framework and the RocketWatcher framework, Holger presents his own elegant 4-layer model, with marketing knowledge at the base and progressing through business strategy and tools & content to the marketing tactics layer at the top.
Seven Ways to Convert Online Contacts Into Sales by Entrepreneur Magazine
Starr Hall outline seven “marketing strategies you should add to your daily practice to set yourself apart and turn your online communities into profitable business transactions…these activities will increase the ROI for your online efforts without looking or sounding sales pitchy.” Her recommendations include sharing your knowledge and expertise willingly and generously online, build your “social proof” (testimonials and recommendations), and don’t ask for the business too soon—but don’t shy away from asking for it at the proper time.
The 10 Best Infographics for Internet Marketing Pros by Marketing Pilgrim
***** 5 Stars
Opening this post by writing “Look, we both know that this is linkbait—a top ten list combined with infographics, c’mon!—but you have to admit, it’s worth bookmarking or tweeting. Right?,” Andy Beal proceeds to deliver just that: a list of infographics worth bookmarketing and passing along, sharing 10 outstanding infographics for marketers, covering topics ranging from the history of search to Google’s failed social media forays to the CMO’s guide to the social media landscape.
Presentation skills: 5 secrets of the pros by iMedia Connection
Judging by some of the presentations I’ve seen recently, a lot of people need to read this post. Bronwyn Saglimbeni highlights several techniques for making presentations more dynamic and useful, such as focusing on the needs of your audience, involving them in the discussion, and fearlessly being yourself.
35 Most Useful Tools and Resources which helping Freelancers by Dzinepress
The English here isn’t perfect (“Today we are helping Freelancers for maintain design tasks using famous tools and resources for make better performance even track work”), but the list of online tools for freelancers and consultants is outstanding, ranging from time tracking tools like Slim Timer and timepost2 to apps for SEO, social media management, accounting, promotion and design.
5 ways to turn company slide decks into marketing weapons by iMedia Connnection
Heidi Jackman explains how to use social tools to make any live or web-based presentation more interactive and engaging for the audience. For example, before the presentation, “Online community tools like MeetUp and Ning, as well Twitter hashtags or a dedicated Facebook page, allow you to spread the word about your upcoming presentation.” During the presentation, invite feedback through Twitter (though Heidi acknowledges this can also potentially lead to “disaster if the audience begins posting negative or inappropriate comments while you are speaking”), and after the event, get additional mileage out of the presentation by posting it to YouTube, Slideshare and your company’s Facebook page.
Job Hunting and Careers
Cut Your Job Search Time in Half by CBS MoneyWatch
Eilene Zimmerman offers five tips for standing out from other candidates in today’s tough job climate, such as using social media and phone calls to conduct research on the company through customers and former employees.
Top 100 Niche Job Sites by New Grad Life
While the big job boards like Monster and CareerBuilder offer volume and convenience, they are also highly competitive; recruiters and HR managers may receive hundreds or even thousands of resumes for a particular position, making it extremely challenging to make yours stand out. Chad Bauer recommends an alternative—or rather 100 of them—niche job sites. This outstanding compilation lists niche sites for career opportunities in fields like accounting, advertising, banking, design, engineering, health care, higher education, IT, pharmaceuticals, public relations and more.
7 Ways to Find a Job Using Social Media by U Stand Out
Noting that “employers are looking for their next all-stars on social media channels,” HubSpot’s Diana Freedman shares tips for using social media to help find your next career opportunity, such as following individuals from a company you’d like to work on Twitter, watching their posts for news of job openings, and leaving insightful comments on the company blog.
Uncategorizable
Philip Zimbardo: The Secret Powers of Time by RSAnimate
This time-lapsed video presentation on differing perceptions of time is difficult to categorize, but fascinating. Factors like where you live, what religious beliefs you hold and how stable your family life has been all contribute to your perception of time, e.g. living in the moment vs. being future-oriented.
Webbiquity 2010 Christmas Card
Thursday, December 23rd, 2010
Wait for it…
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Rudolph in red-hosed rain gear.
Merry Christmas from Webbiquity!
An Open Letter to Jimmy Wales
Monday, November 29th, 2010Hi Jimmy. Got your fundraising appeal for Wikipedia. Let me start by saying I’m a huge fan of Wikipedia; it is a truly amazing tool and a tremendous accomplishment. It’s a phenomenally time-saving research tool. I believe in what you are doing, I’ve contributed financially in the past, and I’d love to do so again. However, a few changes really need to be made.
Call off the dogs. The Wikipedia cabal. The Priesthood. You know who I mean–that inner circle who feel it is their right to take down any content, for any reason, with no explanation or warning and limited appeal rights. Not merely to edit content, or post a comment, but outright delete it (I learned from my first experience at Wikipedia editing never to make any change with keeping a local backup of the text and code). And when called on their behavior, to defend it in the most arrogant, condescending manner possible.
I understand you don’t want Wikipedia to devolve into a collection of marketing brochures. No one does. I certainly don’t. That does not mean, however, that any sentence which could possible be construed in a positive light constitutes “marketing” and deserves to be stricken from the pure environment of Wikipedia. Any editor who isn’t embarrassed by the Anvil Media – Attensa Wiki-gate fiasco should be permanently banned.
Example: most people would agree that the word “leading” rarely belongs in a company description on Wikipedia. It’s an over-used PR buzzword. Since every company is a “leading” something-or-other according to its own press releases, the word has little if any real meaning in most cases.
However, there’s a world of difference between PR buzzwords and objective facts. If XYZ Company is the largest global supplier of flabberglumping software, and that is an objective fact which can be substantiated through industry sales figures and third-party sources, then there should be no problem including that fact on the company’s Wikipedia page (and linking to those sources).
It’s also not just okay, but vital, for a company page to include descriptions of the firm’s products and/or services. Yes, these should be written in a factual and objective tone, not flowery marketing prose rife with glowing adjectives, but properly written such descriptions should be left intact by the self-appointed guardians of Wikipedia unless they can add or improve something.
If John or Jane Doe want to add content to a page about their company on Wikipedia, and have done their level best to write such content in an objective, encyclopedic fashion, they should be able to do with fear that Wikipedia’s self-appointed censors will immediately rip it down with no explanation out of some bizarre anti-commercial malice. With great power comes great responsibility. A little humility would create a ton of goodwill.
Have respect for bloggers. I’ve actually been told by a member of the cabal that a term didn’t deserve to be defined on Wikipedia simply because a few meaningless bloggers had used it. Get with the 00s. Bloggers now include highly regarded journalists, analysts, executives and independent subject matter experts. 77% of Internet users read blogs. Blogs are now the mainstream media. Refusing to cite or link to blogs, or give their content credibility, is rather archaic at this point.
Recognize the value of corporate websites. Certainly much of the content on corporate sites is inappropriate for linking from Wikipedia: product feature-benefits pages, “why buy from us,” press releases, etc. But company sites also often contain highly linkworthy industry resource type content, such as explanations of concepts, glossaries of industry terminology, research results, thought leadership articles and more. If Wikipedia would link to this type of content on, say, a university’s website, there’s no reason not to link to it just because it’s housed on a corporate site.
In addition, corporate sites should be linked from corresponding industry-related pages. For example, if Wikipedia had a page about flabberglumping software, I’d expect the page to include a list of vendors like XYZ Company, with links to their sites. Since it’s a commercial product, links to corporate sites are appropriate in this context.
While I support efforts to keep Wikipedia free of advertising or blatant marketing, it’s my job to make sure my clients are represented fairly on the site. Not marketed or promoted, just described accurately and objectively, with due consideration given to links to thought leadership content they’ve contributed to their industry. Again, I’m a huge fan of Wikipedia and what it’s accomplished for the spread of knowledge. I’d really like to contribute, both in terms of content and money. But if you won’t accept the former, you don’t deserve the latter.
B2B Marketplaces: A New Breed Takes On an Old Problem
Monday, July 19th, 2010Since the early days of the Internet, b2b purchasing has seemed like an area ripe for the efficiency and transparency improvements the web could bring. The theory has been that b2b buying processes are labor-intensive and inefficient, with heavy reliance on phone calls, emails and even face to face meetings. Large purchases, and often even small ones, involved negotiations conducted with imperfect and limited information, leaving both sides wondering if they really got the best deal. Web-based systems could improve transparency and efficiency, significantly and simultaneously reducing both procurement costs for buyers and selling costs for vendors.
However, problems with this theory quickly became apparent. While online marketplaces worked well for commodity purchases like office and maintenance supplies, they were viewed skeptically by buyers and sellers alike for more strategic purchases. Vendors didn’t want to reveal pricing and specifications to their competitors, and in many cases buyers didn’t want their own competitors to be aware of what they were buying (as it could tip off competitors to new product designs or process improvements) or even the terms they were getting.
As a result, the dramatic forecasts for b2b ecommerce revenue growth from Gartner and other analyst groups never materialized. Some of the market pioneers flamed out: Commerce One, founded in 1994, went public in 1999 and saw it’s stock price soar from $20 to more than $600 per share before the dot-com bust. It filed for Chapter 11 bankruptcy protection in 2004, and the remains of the company were sold off in 2006. VerticalNet, founded just a year after Commerce One, was another classic dot-com-boom-to-bust story. Though the company was never profitable, revenue grew rapidly and the company’s market cap topped $12 billion in early 2000 on revenues of just over $100 million. The company was acquired by an Italian cement maker in 2007 for $15 million.
Ariba is one of the few b2b ecommerce survivors from the dot-com era. Though the company has fallen a long way from its dot-com era $40 billion market capitalization, it’s still in business, posting respectable revenue and modest profits.
But today, a new breed of vendors is determined to leave behind the hype-to-bust path of early b2b ecommerce and online marketplace trailblazers and improve b2b purchasing practices through social media and other Web 2.0 technologies. Here are five companies that exemplify these new approaches.
TradeKey b2b marketplace: sort of a web-based version of a bazaar or street market, TradeKey is an online, global b2b marketplace which connects traders to wholesalers, buyers, importers & exporters, manufacturers and distributors in over 220 countries. With 27 categories from agricultural to transportation products and nearly 10 12 million visitors per month, TradeKey connects an incredible range of buyers and sellers. Looking to buy commercial carpeting or USB drives? Want to offload some extra fishing lures or folding doors? This is the place to do it. TradeKey is sort of the b2b version of eBay or craigslist, with the closest analogues on the b2b side being sites like Alibaba or VertMarkets. But the site’s busy though highly visual design sets it apart, and TradeKey was the first online b2b marketplace to earn ISO 9001 Quality Management System and ISO 27001 Information Security System certifications.
FYIndOut.com b2b social media hub: billing itself as “the central place to find and promote business information, applications, and services,” FYIndOut.com provides an environment where b2b vendors can list their products and services for free (they pay only for interested leads) and interact with prospects, while buyers can research sellers and post their own reviews. The site covers a broad array of products and services from accounting software to web conferencing services, and was among the first b2b sites to introduce social review elements similar to Angie’s List or Yelp on the consumer side.
ChoiceVendor business-to-business vendor reviews: similar to FYIndOut.com but with a different business model—rather than generating revenue from providers, ChoiceVendor’s revenue plan is to “offer certain features by subscription to users who are seeking vendors.” Both sites enable b2b vendors to register and list their products for free, and buyers to review at least some of this information at no charge. So whether you’re a b2b seller or a buyer researching vendors through social signals, the best site to use between FYIndOut.com and ChoiceVendor is…both!
GetApp.com business software portal: unlike broad-based b2b market sites, GetApp.com is focused on a specific niche—business software, SaaS and cloud-based applications. The company’s goal is to become a global online channel for SaaS and PaaS (platform as a service) b2b application providers. GetApp.com is more like (though more broadly based than) SaleForce.com’s AppXchange or the recently launched Google App Marketplace than a general b2b marketplace. The site got some nice coverage from TechCrunch earlier this year, which stated that buyers can “find, compare and select from a wide range of business applications, organized into categories by IT and business need and by industry. The search functionality is pretty powerful and allows visitors to filter results down to a single vendor or enterprise-grade application. To assist buyers from a neutral point of view, GetApp offers user-generated reviews and a free personalized assessment
tool as well as a number of guides on the subject.”
Resource Nation business resource marketplace: this site connects business buyers with providers of a wide range of common b2b products and services, from email maketing and payroll outsourcing to phone systems, laser printers and steel buildings. Rather than relying on social signals, all vendors are pre-screened by credit reporting agency Experian. The website also includes useful articles and guides for buyers. Approved vendors receive qualified leads for a fee. Resource Nation is somewhat similar to BuyerZone, but with less of a focus on price as the sole purchase criteria. This works well for commodity-type procurement (e.g. CD/DVD duplication or mailing services) but shouldn’t be relied upon as the sole source for more involved, strategic purchases like enterprise software or a PR agency.
Despite the challenges of online b2b commerce (e.g. will customers really share honest opinions in an open forum?) and past failures, a new breed of online b2b marketplace sites is determined to make it work. They bring to the task unique approaches and mindfulness of what worked, and what didn’t, for the groundbreakers in this space. The key will be to provide value to b2b purchasers. Vendors will flock to any site that is embraced by buyers.
Disclosure: I’m an unpaid advisor to FYIndOut.com and a (so far) unpaid affiliate of Resource Nation (just recently signed on). As for the other vendors highlighted here, I just think they are doing very interesting things in this space.
