Posts Tagged ‘MarketingSherpa’
6 Reasons Social Media Sucks, But You Need to Use It Anyway
Monday, June 20th, 2011Amid all of the hype, conferences, and rapid adoption of social media marketing by organizations from sole proprietors to the Fortune 100, there remains an undercurrent of skepticism. This surfaces in posts like Social Media Skepticism, 5 reasons why social media skeptics maybe right and Business social networking: where’s the ROI?. It’s why posts like 20 Ways to Generate ROI from a Corporate Blog have to be written to help people who are “doing everything right” but still not seeing business results from social media make adjustments to their efforts. It’s why a search for “social media sucks” on Google yields almost 12 million results (so much for my SEO on this post, oh well).
It’s true that social media remains in many ways a sort of wild west. Many of the participants are shady, self-proclaimed experts are sometimes snake oil salesmen, and paths are still being created. Yet there are also an increasing number of social media success stories and the picture of what social media success looks like is becoming clearer. And there’s no turning back; social media has changed buyer expectations and behavior. Despite the dangers and potential pitfalls of social media, businesses will continue to expand and refine their social networking efforts.
Here are six reasons why social media skeptics have a point, and six reasons businesses must and will continue to embrace social media marketing anyway.
6 Reasons Social Media Sucks
1. It’s full of self-promoters. No question. Certain aspects of social media (such as the ease of building a large following on Twitter—if you’re not picky about things like quality or relevance) are like helium for those with already overinflated egos. Facebook can be a wonderful platform for sharing information, but also a playground for narcissists. These people aren’t shy about telling you how wonderful they are (it’s amazing how many Twitter handles and profiles, for example, include terms like “guru,” “expert” or even “god”), or treating social media as a direct sales channel rather than a mechanism for sharing valuable insights and information. The great thing about social media, however, is: you don’t have to follow, friend, “like” or in any way encourage such folks if you don’t want to.
2. It’s more of a place to interact with peers than to engage prospects. Again, no argument, most of the activity across social networks is of the birds-of-a-feather variety. Marketers follow other marketers, PR pros hang with other PR pros, engineers interact with other engineers. That’s not necessarily a bad thing (see below) and it’s the biggest part of what makes social media activity enjoyable. Problem is, few CEOs or general managers are excited about the notion of paying employees to essentially spend their time engaged in online water cooler chats with cohorts at other firms. Ultimately, both sides need to come to an understanding, with management conceding that not all of that peer interaction is a waste of time and employees focusing primarily on achieving business goals through social media activity during work hours.
3. It’s an easy way to waste a lot of time. It can be. The more active a person is in social media, the more time it naturally takes up (e.g. because there are more blog comments to respond to, more Twitter followers to check out, etc.). Then again, almost any activity, improperly management, can be a time sink. The key is to prioritize between networks and spend the time on each wisely.
4. It means giving up one’s privacy. Not an unreasonable concern. Facebook in particular is notorious for privacy issues. Google settled a lawsuit last fall relating to its Google Buzz service. I’ve always found Foursquare a bit creepy; turns out there’s actually an app named Creepy that aggregates “GPS coordinates for any user (of geolocation services like Foursquare, Twitter and Flickr), pointing out their most frequented hangouts on a map…Essentially, it’s a stalker’s dream app.” The solution? Be careful and thoughtful about what you post online. Always assume the entire world can see anything you do on line. If you wouldn’t do it in front of your mom, your pastor and your boss, don’t do it online. That award you just won for your last brilliant email marketing campaign? An excellent thing to add to your online profiles or post a status update about. Last night’s extracurricular activities? Probably better shared over a beer with your buddies than with the world on Facebook or Twitter.
5. It’s just another avenue for spam. Sadly, yes. Twitter was riddled with tweet spam early in its ramp up phase, though the service has added tools and made other significant strides since then to combat spam and p*rn on its network. Google “Facebook spam” and you’ll get 246 million results. LinkedIn has had problems with LinkedIn group spammers, though the business social network has responded by creating new group management tools to fight spam. Yes, like email, social media sites and social networks can be sources of spam. Having learned from email, however, most networks (as a matter of survival) have taken spam-fighting into consideration from the start and make their tools more sophisticated as spammers have developed new techniques.
6. It’s hard to measure the ROI. Maybe or maybe not, the social media ROI debate continues. But in general, measuring the ROI of social media with any precision is problematic because social media far more often influences a sale than leads directly to one. Still, as Jennifer Kane noted at the recent OMS Minneapolis event, correlations between social media activities and sales can be measured—and correlations are good data.
6 Reasons Social Media is Essential Anyway
1. Social media has become a vital element of SEO. Links from authoritative websites are still of course an important signal of authority to the search engines, but social media links now play an increasing and essential role in these calculations as well. So much so that Rand Fishkin now places page-level and domain-level social signals among its top three search engine ranking factors. Michael Gray has written about which social signals the search engines use and Lee Odden has put together an outstanding presentation on how to use social media for SEO. With more than 80% of consumer purchases and 90% of b2b buying cycles now starting with search, this may be reason enough to embrace social media.
2. Your buyers are there, and they expect you to be there as well. According to recent research, one-fourth of all online time is spent with social media. Nearly 60% of American spend time on a social network at least once per month. YouTube reaches 36% of all business decision makers (more than 10 times the figure for Forbes.com). And 93% of business buyers believe all companies should have a social media presence.
3. Social media produces high-quality leads. Based on research from MarketingSherpa, my own experience and that of clients I work with, while social media activities don’t usually produce a high quantity of leads, they do result in quality leads–the kind that convert, and buy, at a higher rate. It makes sense; while social media is more about branding and PR than lead generation, those who follow your brand in social media are much more likely to look favorably on your company and its offerings, understand the value, and to have engaged with your company previously than leads generated through most other sources.
4. It’s a critical and cost-effective tool for gathering market and competitive intelligence. Gone are the days of conducting expensive surveys and focus groups to find out what your prospects are thinking. It’s no longer necessary (or at least not as necessary as it once was) to spend thousands of dollars on analyst research reports to find out what your competitors are up to. The buyers in your market are telling you all of this now, through social media. They are talking about their challenges and looking for answers on LinkedIn, in blog posts and comments, on Twitter, Facebook, and dozens of industry-specific social media forums. It just takes listening.
5. It’s an excellent way to find business partners. Remember all of those peers mentioned in point #2 near the top of this post? Turns out all of that cohort networking isn’t such a waste of time. Increasingly, business gets done by networks. Both individual consultants and companies generate opportunities where they provide only a partial solution to a customer’s needs themselves; they need to bring in one or partners who have complementary skills in order to win the deal. Those partners are very likely to come from their social media network, where a level of trust and familiarity has already been built up. It’s a bit like the much-maligned “old boy networks” of years gone by, but much more open and effective.
6. Social media is the new PR. Journalists increasingly rely less on wire services and more on social media (more than 75% say they use social media to research stories) and online newsrooms for story ideas, sources and research. Effective PR has always been about building relationships with reporters and editors, and social media is now how these relationships get built. A PR program that relies exclusively on traditional phone, online wire service and mail tactics is no longer effective.
So, every negative thing you’ve heard, read, or even said yourself about social media is probably true. But that doesn’t matter. The benefits are too compelling. The key is to listen, plan, and monitor activities to maximize the value of business social networking while avoiding the trolls and pitfalls as much as possible.
20 Ways to Generate ROI from a Corporate Blog
Tuesday, May 10th, 2011The “ROI of social media” (or lack thereof) is a hot, and still hotly contested, topic. I summarized arguments from both sides a few months ago in The Social Media ROI Debate. More recently, numerous writers including Olivier Blanchard, Neil Glassman and Mark Schaefer have tried to make the case that social media ROI is real, can be measured, and must be measured.
Yet a Bazaarvoice/CMO Club study showed that only 15% of CMOs could point to a “significant return” from Facebook marketing efforts, while 9% report no ROI and 35% basically had no idea. Jacquie McCarman argued in It’s Not Your CEO’s Fault He’s a Social Media Moron that “Most C-levels will scroll down to the bottom line to determine effectiveness of any campaign but what many don’t realize is that the bottom line definitions have changed with this new-fangled internet technology. All of the old measurements are moot.”
Austen Mayor writes that although “executives like numbers,” social media efforts should proceed even without hard ROI attached because “The sooner a company starts climbing the deep functionalities learning curve, the sooner their Klout score will be at a respectable level,” and “social media might be bigger than the industrial revolution in terms of societal effects.” On ClickZ, Heidi Cohen reports that even at this stage, only one in three companies are even trying to measure social media ROI, because doing that is hard, though she also outlines five other social media metrics that matter. And another recent study from McKinsey concluded that, whether you can directly measure ROI or not, companies that embrace social media are more profitable than those who don’t, and “those that fail to implement social media could be making a “critical mistake”.”
It’s challenging to get the metrics really needed to measure social media ROI primarily because social media is much more like public relations than it is like direct marketing or search engine advertising. It can influence your prospects to buy from you, but doesn’t normally lead straight to a purchase. Nevertheless, social media activity consumes resources and therefore must produce business results–or those resources will be spent somewhere else. Marketers need to do the best they can with measurement, but also think about how to move their social media followers, who are often near the top of the purchase funnel, into and along the sales process.
The core of social media marketing efforts should be the corporate blog. Through a blog, marketers become publishers, providing their audience with relevant and valuable content. Publishing has historically relied on advertising, or sponsorships, to pay for content production. Corporate blogs can operate in a similar fashion, except that the sole sponsor or advertiser is the company itself. Essentially, marketers need to (carefully and tactfully) advertise on their own blogs. What should they promote? Here are 20 ideas.
Promote white papers / eBooks / reports for lead generation. According to MarketingSherpa (and many other sources), generating qualified leads remains the top priority for B2B marketers. Use “ads” in your blog sidebar, and in-post text links where appropriate, to drive visitors to your white paper or other gated content download pages. When you come out with a new white paper, summarize one of the main findings in a blog post with a link to the page to download the full document.
Generate webinar registrations. Again, you can “advertise” upcoming webinars in your sidebar. Also, as with white papers, write up a short summary of the webinar in a preview post linked to the signup form. After the webinar (if it’s been recorded), write a follow-up post answering questions from the event and directing visitors to the recorded version online.
Build your email subscriber list. Feature a newsletter signup box prominently near the upper-right corner of your blog. From time to time, write “teaser” posts informing readers of what content they are missing, but could be getting, as a newsletter subscriber.
Invite visitors to hear your experts speak or meet you live. Exhibiting at an upcoming trade show? Speaking at an event? Attending a local tweetup? Let your readers know! Social media is a great way to make more in-real-life contacts.
Get more from your presentations. For those readers who aren’t able to make it to that industry event to hear your product expert speak live, extend the life of that carefully crafted presentation by posting it on a social content sharing site like Slideshare. Include a call to action at the end of the presentation or a link to learn more.
Display testimonials linked to case studies in your sidebar. Your customers’ words are more powerful than your own.
Offer a free trial of your product (if practical).
Link to product information from within your blog posts. While it’s inappropriate to simply write a blog post extolling the wonderfulness of your product or service (that’s a marketing slick, not a helpful blog post), there will be times when, in presenting a solution to a problem, a mention of your product naturally fits in. Or better yet, a text description of your product (e.g. “help desk software” instead of the product name). Link it to the page on your website about that product. Most readers won’t bother clicking on the link, but those who do likely have an interest in the product. And as a side benefit, this is helpful for SEO.
Make your content easy to share by including social sharing buttons on your blog posts. This doesn’t directly lead to ROI, but when readers share your content, they are enhancing your reputation by implicitly giving your their endorsements.
Grow your social network by including links to your Twitter account, Facebook page, YouTube channel and other social media points of presence. Again, this doesn’t produce leads directly, but it gives you more “at bats” with your audience.
Integrate social media activities with your CRM system. If there is an individual in your CRM system who is also following you on Twitter, or who likes you on Facebook, or who has left a comment on your blog, that should be noted. If there are several individuals from the same prospect company doing these things, that should really be noted. Don’t pass up the chance to get closer to these people.
Respond to comments (helpfully and appropriately). It’s not always proper to “sell” when responding to a comment, but when pointing someone to information about your products or services that can solve their problems is pertinent, don’t be afraid to do so!
Amplify new product or service announcements (carefully). A blog post isn’t the place to publish a press release, but when apropos, it is a perfectly reasonable place to link to one. Promote the announcement in your sidebar or link to naturally from within a related post.
Answer questions in your blog posts. Some of the most popular posts I’ve written on this blog were essentially extended responses to client questions. Common customer questions will very often pertain to your products or services. Again, while blog posts shouldn’t be too salesy, it’s perfectly acceptable to mention products or services (with links to more information, case studies or white papers) when required to answer an inquiry.
Gather market intelligence. Response rates for email surveys continue to decline; who has the time to answer a survey? (At least without a very attractive incentive to do so.) A corporate blog is a great vehicle, however, for gathering intelligence from your customers and prospects in small chunks. Include a quick poll widget in your sidebar to gather answers to yes/no or multiple choice questions. Ask essay-type questions in your blog posts and encourage readers to answer with a comment.
Showcase your customer support. Got some great support resources online? An active and helpful support forum? A responsive customer support Twitter account? Write about and link to these resources in your blog; customers may need to be reminded, and prospects may (hopefully) be impressed by the breadth and sophistication of your support offerings.
Promote your “evergreen” content and assets. These can be things like lists (e.g., Aira Bongko’s extensive list of Twitter apps or Ken Burbary’s wiki on social media monitoring tools), industry-specific glossaries (like this one on IT service delivery terms), free online tools (HubSpot’s Website Grader has been a phenomenally successful lead generator), collections of resources, free software utilities–the possibilities are limited only by your creativity.
Highlight your partners. If you sell through any kind of channel, find creative ways to link to your partners, either within blog posts (for example, when discussing a specific topic where one of your partners has expertise or writing about a specific geographic region) or even by “advertising” for them in your sidebar. Helping your partners ultimately helps you. Recognition on your blog can even be an incentive for greater performance.
Make it easy for the press to contact you. A well-written blog can be a PR magnet. A journalist is conducting research for a story…finds your blog…is impressed by the facts and knowledge conveyed and wants to learn more. Where do you send them–to a standard blog “contact us” form? A better approach is to make it prominent and easy for members of the media to click directly to your website’s online newsroom or media page. Link to this in your sidebar and on the “About” and “Contact” pages on your blog.
Highlight your company’s community involvement. Okay, this won’t directly produce leads or sales, but it helps spread the kind of publicity that can definitely cast your company in a favorable light, help generate media coverage, and make people more likely to want to do business with you. Be strategic about this; look for opportunities to showcase your company’s expertise while also doing good for society. Two quick examples:
- • A manufacturer of industrial control devices donated some of its products and engineering expertise to students at a local college to help build a solar-powered vehicle for a green energy competition. The car won, but more importantly so did the students, the college, the company (which got some great press and was able to show off it’s engineering capabilities) and, ultimately, perhaps the environment.
- • An IT services firm donated the time of several of its developers to local non-profit groups for a weekend. Again, the non-profits benefited (by getting applications built at no cost, including an improved online donation system for on group), the firm was able to demonstrate the prowess of its developers, and the event was well-covered by local media.
Social media ROI may indeed be challenging to measure, but ultimately, it’s a business activity requiring resources and so it must produce a return. The ideas above are a place to start. Got more? Please share them in the comments.
Best Social Media Stats, Facts and Marketing Research of 2010
Monday, January 17th, 2011For anyone in marketing or PR being asked to make “data-driven” decisions “based on the numbers” (and doesn’t that include pretty much everyone in marketing and PR these days?), the sources below provide a vast wealth of data, statistics and research results, as well as a bit of interesting social media trivia.
How are consumers and b2b decision makers using social media in their buying processes? Which social media platforms are most effective at influencing buyer behavior? How do the audiences differ across various social networks? How do social media marketing strategies in small businesses differ from those in larger enterprises? Although social media has been the hottest topic in marketing this year, what other tactics are critical to adopt, maintain or expand?
Discover the answers to all of these questions and more here in more than 40 of the best resources for social media and marketing stats, facts and research of the past year.
Social Media Facts and Stats
10 Interesting Social Media Statistics by Jeff Bullas
Social media networks and blogs consume nearly 25% of people’s time online. The number of people who are visiting social media sites has increased by 24% over the last year. The average visitor spends 66% more time on these sites than they did a year ago. Facebook is the world’s most visited social media brand with 54% of the worlds internet population visiting the brand. And much more.
What Americans Do Online: Social Media And Games Dominate Activity by Nielsen Wire
Americans spent nearly a quarter of their time online on social networking sites and blogs in 2010, up from 15.8 percent just a year earlier—a 43 percent increase. 40 percent of U.S. online time is spent on just three activities: social networking, playing games and emailing. Mobile internet activity is different, however, with the dominant share of time (42%) spent on email, and just 11% on social media.
20+ mind-blowing social media statistics revisited by Econsultancy
More than 700,000 local businesses have active Pages on Facebook. 70% of bloggers are organically talking about brands on their blog, and 38% of them post brand or product reviews. At its current rate, Twitter will process almost 10 billion tweets in 2010.
Social Marketing Lifts Organic Conversions by MarketingSherpa
***** 5 Stars
Still don’t think social media is important for marketing your business? According to MarketingSherpa research, marketers working in social media report an average 27% conversion rate for organic search traffic, while those not using social media reported a 17% rate. Adam T. Sutton concludes, “Clearly, SEO is more effective at attracting attention and ultimately converting people. However, social media is more likely to increase positive thinking around a product and brand.”
Marketing Salary Survey: Social Media Marketing by Aquent
How much are you worth? Find out in this report. The median salary for a social media marketer in the Minneapolis area is $63,179, just a shade below the national average of $64,000. However, that figure rises if you work for a company generating at least $10 million in annual revenue, or you’re in management (in which case it’s $109,000). Salaries are lower in certain regions (e.g. Houston—but consider there’s no income tax in Texas) and highest, shock of shocks, in Silicon Valley where the median social media marketer’s salary is nearly $78,000.
Facebook, Twitter Growing As Video Referral Sources by MediaPost Online Media Daily
How should you expect to promote that cool new video? Well, about two-thirds (64%) of the traffic from third-party sites to video sources currently comes from Google, followed by Yahoo (11.9%), Facebook (4.3%), Bing (2.6%), and Twitter at 1.2%. However, Facebook and Twitter send the most-engaged traffic as measured by average viewing spent time per visitor.
Are Twitter Followers Better Than Facebook Fans? by eMarketer
Yes—sort of. According to an ExactTarget survey, Twitter users who follow a brand are more than twice as likely as Facebook users who “like” a brand to say they are more likely to purchase from the brand after becoming a social media follower. And a third of Twitter followers say they are more apt to make a recommendation about brands they follow, compared with 24% of email subscribers and 21% of Facebook fans. However, marketers need to keep in mind that Twitter’s user base, particularly active Tweeters, is much smaller.
Social Media 3Q Update: Who Uses Facebook, Twitter, LinkedIn, & MySpace? by Social Media Today
Facebook, Twitter and LinkedIn continued to add users in the second half of 2010, albeit at a slower pace than in previous quarters. Facebook reaches 57% of the U.S. population, and the average visit length is 23 minutes (versus 13 minutes for Twitter and 10 minutes on LinkedIn). The fastest-growing demographic group on Facebook is no longer women over 55 years old–it’s now users under 18. Young adults (but not teens) are fueling growth on Twitter.
Roundup of the Top Internet and Social Media Statistics by Awareness Community
A goldmine of social media trivia, e.g.: Classmates.com has the oldest demographic of any major social network. Twitter has the fifth oldest. 75% of small businesses in the U.S. have a company page on at least one social networking site (but only 39% blog and just 26% tweet). 35% of bloggers are professional journalists. 5% of Americans had heard of Twitter in 2008; that figure rose to 87% last year. 80% of Twitter use is on mobile devices.
Social Media Gender Roles Follow Traditional Offline Trends by MediaPost Online Media Daily
Recent research from the University of Texas suggests that many of the actions people take on Facebook follow traditional psychological and physiological gender roles. For example, women (63%) are more likely than men (56%) to post comments and likes to their profile, suggesting that women show a greater tendency to engage in personal communication. Women are also more likely than men to share pictures. The types of photos women post most frequently are described in the study as “affectionate,” such as pictures of family gatherings or friends hanging out and having a good time. Men, on the other hand, generally post photos that reflect hobbies and landscapes. Men are also more likely to post videos as opposed to still images, oriented toward pop culture, sports, entertainment or politics.
The State of the Blogosphere 2010 by Brian Solis
Frequent best-of contributor Brian Solis shares stats from Technorati showing that nearly half of all bloggers are U.S.-based, with another 29% in Europe. Bloggers are social and outspoken; the two most common motivations given for blogging are “to meet and connect with like-minded people” and “to speak my mind on areas of interest.” The largest share of bloggers have been at it for 2-4 years, though 35% of corporate bloggers have been blogging for 6+ years. Nearly half of all bloggers use WordPress, and roughly three-quarters promote their posts via Twitter.
6% of Adult Americans Use Twitter by Roy Wells
Roy Wells reports on research from the The Pew Internet & American Life Project detailing Twitter use in America. 8% of all Internet users are on Twitter, but the group is skewed more toward women (10%) than men (75), the young (18-29 year olds are most heavily represented) and urban. 62% of respondents said they post updates related to their work life, activities or interests, with 12% doing so on a daily basis.
Who Really Uses Twitter, and How? by Pamorama
Pam Dyer puts her own unique spin on the Pew Twitter report, noting that 55% of these Twitter users share links to news stories, with one in eight doing this at least once per day. 53% retweet material posted by others, while 52% send direct messages to other users.
Everyone Uses E-mail, But Blogging Is On the Decline [STUDY] by Mashable
The title is a tad misleading; while younger Internet users (aged 18-33) are blogging somewhat less than in 2006 and gravitating to Facebook, there has been an uptick in blogging among those 33 and older, and blog readership is up among all age groups. Not surprisingly, email and search are the most common online activities among all age groups.
The Difference Between Friends, Fans and Followers by Brian Solis
Brian Solis contends that “The future of business is tied to how the 3F’s (friends, fans and followers) convert into the 4A’s, action, advisor, affinity, and advocacy, regardless of network.” And which tool works best for that? When asked if they were more likely to purchase from a brand after becoming a subscriber, fan or follower, 37% of Twitter users said “yes” (strongly agreed), versus 17% of Facebook users and 27% of email subscribers. Asked if they would recommend a brand based on their social media connection to it, 33% of Twitter users responded affirmatively versus 24% of email subscribers and just 21% of Facebook users.
A Year in Numbers: Top 10 Marketing Charts and Research Articles of 2010 by MarketingProfs
Noting that social media was the hottest topic on MarketingProfs last year, featured prominently in 7 of 10 articles, Ann Handley share some key stats, for example: if you’re going to market on Facebook, be prepared to offer special deals. 40% of Facebook users said their motivation for liking a brand there was “to receive discounts and promotions,” 36% said it was to get a freebie (sample, coupon, trial etc.), and 30% said it was to get updates on upcoming sales. Email open rates continue to decline from 14% in the second half of 2007 to just 11.2% in the latter half of 2010. Among small companies, 39% used Facebook for corporate purposes while 31% had a company Twitter account; those figures were 63% and 47%, respectively, in large companies. Less than 30% of respondents in either group said their company maintains a blog.
Social Media Use in Big Companies
Social Media Facts & Figures for B2B Sales by Inside View
You’ll learn from this fascinating infographic that Forrester Research estimates that $716 million was spent on social media marketing in 2010, and the figure will reach $3.1 billion by 2014. At that point, social media will be a bigger channel than email or mobile, though still far smaller than search or display advertising. Among the global Forture 100 companies, 65% use Twitter, 54% are on Facebook and half post videos to YouTube. 79% of the Fortune 100 use at least one of these social media sites, and 20% use all of them.
Fortune 500 Social Media Use: Twitter Overtakes Facebook by MarketingProfs
60% of Fortune 500 companies now maintain an active Twitter account, up from 35% a year ago. Meanwhile, 56% of those enterprises have a Facebook profile.
Social Media Use in Small Companies
How social sharing is working for SMBs by iMedia Connection
Simon Grabowski reports that the data should persuade even small businesses to “get social” with their email and other marketing tactics. 57.5 percent of internet users, or 127 million people, will use a social network at least once a month in 2010; that figure is projected to rise to two-thirds by 2014. According to MarketingSherpa, 49 percent of Twitter users said they made an online purchase because of an email, compared to 33 percent of all email users. And email messages that include at least one social sharing option generate a more than 30 percent higher click-through rate (CTR) than emails with no social sharing options.
Social Media Has Scorching Impact On Small Biz by Forbes
54% of small and midsize businesses (SMBs) were using social media to promote their businesses as of September 2010, double the number using these sites in December 2009. And it’s working for them: 60% credit social media with positively impacting their businesses, 46% said their company’s brand awareness has increased and 36% have attracted new business as a result of their social media efforts. LinkedIn is the most popular site, with 73% of small businesses using it, followed by Facebook at 64%, and Twitter, used by 63% of respondents.
Study: Social Media Affects SMB Purchasing Decisions by HubSpot Blog
Younger buyers rely more heavily than their older counterparts on social media as key influence in SMB purchasing decisions–but not by all that much. Just over 50% of buyers under 40 use social media, versus 35% for more senior buyers. Regardless of age group, personal recommendations from company or industry colleagues are rated the most influential information source, while retail websites are least relied upon.
Social Media Is Greater Marketing Priority for Small Businesses by eMarketer
Websites and email are far and away the highest-priority marketing tactics for small businesses; 93% of respondents to a Constant Contact survey last fall identified their website as one of their “most important marketing tools” while 92% said the same for email. Just 63% put social media marketing on the list, though that was up from 51% in a similar survey done in early 2010. In larger businesses, 95% said websites and social media were among their most important tools, with 82% also putting social media in that category.
B2B Marketing and Social Media
The B2B Marketer’s “New Normal”: How to Use Social Media to Generate Leads by iMedia Connection
***** 5 Stars
In this must-read post for anyone in B2B marketing, Courtney Wiley reports that “the B2B buying process is fundamentally changing.” 93% of B2B buyers use search to begin the buying process and 37% post questions on social networking sites when looking for suggestions. In response, B2B spending on social media is expected to rise 67% over the next three years, with digital and online marketing spending predicted to increase 64%. Nine out of ten B2B buyers say that when they’re ready to buy, they’ll find vendors. As for specific tactics, “43% of B2B marketers prefer Twitter when it comes to social media marketing; 32% leverage LinkedIn to generate leads; 16% engage customers on Facebook, and 8% rely on blogs…100% of large and enterprise B2B firms realize the most value with Twitter as their #1 lead-gen tool.”
28 Awesome B2B Social Media Statistics by Social Media B2B
More than half (53.5%) of marketers currently use social media as part of their marketing strategy, up from 45% in 2009. However, B2B marketers are less active on social media than their B2C counterparts, with only 32% engaging on a daily basis compared to 52% on the B2C side. 36% of B2B executives report that there was low executive interest in social media in their company, compared with only 9% of B2C marketers who say the same. Nearly half of the B2B marketers using social media view LinkedIn as an effective channel, while only one in three say the same of Facebook.
17 Compelling And Highly Usable B2B Marketing Statistics by Modern B2B Blogs
B2B advertising spending on social media is forecasted to grow at an annualized rate of 21% through 2013. Odd as it sounds, the majority of B2B marketing budgets are still spent on off-line marketing tactics. 86% of B2B firms are using social media, compared to 82% of B2C outfits. And 93% of business buyers believe all companies should have a social media presence. However, 54% of CIOs prohibit the use of social networking sites such as Twitter and Facebook while at work. Seems like a bit of a disconnect.
The social prehistory of search engine marketing relevance and what it means for SEO and content by Conversionation
B2B vendors still on the fence about social media need to take the plunge. J-P De Clerck reports here on research showing that “Three quarters of…buyers use a social media channel at some point in the information cycle…LinkedIn is used by 58% (!) of the respondents to find information or to talk to colleagues about solutions in the context of a purchase. Blogs represent 50%, Facebook 47% and even Twitter scores 41%.”
B2B Marketing: Red-Headed Step-Child of SEM World? by aimClear
Old Spice and Skittles aside, online marketing isn’t just for B2C types as this post makes clear. For example: 84% of C-level executives find search very valuable in making business decisions. 83% of B2B buyers research online before making a purchase. There are 1.5 million business-oriented queries on YouTube every week. YouTube reaches 36% of all business decision makers (more than 10 times the figure for Forbes.com).
It’s Budget Season – B2B Marketing Budget Trends for 2011 by Everything Technology Marketing
After slashing marketing budgets by 8% on average in 2009, B2B technology marketers increased spending nearly 4% in 2010. According to IDC, “tech companies will allocate 19.3% of their total marketing budget to digital, up from 12.6% last year (2009). Within digital marketing, the largest share of the budget will go toward company websites (26.7%), followed by display ads (21.0%), email marketing (18.6%), search ads (13.6%), search engine optimization (7.6%), digital events (7.1%) and social networks (5.4%).”
2010 LinkedIn Marketing Stats That Matter For B2B by SmartBug Media
What’s the most important social network for B2B marketers? Brittany Brouse reports that “43% of employees at the largest companies in the US (think Gap, Microsoft and Google) report using LinkedIn for professional reasons. Only 11% say the same about Facebook and only 3% say the same about Twitter…100% of Fortune 500 companies have executives using LinkedIn. 50% of LinkedIn’s users are decision makers in their companies. 41% of people using LinkedIn for marketing have generated business with it.” Not convinced yet? There’s more.
PJA Social Media Index: Wave VI by Toolbox.com
***** 5 Stars
That title may be a snooze, but this study contains an incredible wealth of data on the use of social media by HR, IT and finance professionals. As a technology marketer, I’m particularly interested in the responses from the IT group. Among the findings: It professionals spend, on average, almost six hours per week consuming social media content, versus roughly four hours with editorial content and less than three-and-a-half hours on vendor content. More than 55% of IT professionals say they “use social media to make better decisions based on insights from like-minded professionals.” More than 53% say that either their company doesn’t have a social media policy or they are unsure if one exists.
B2B Social Media Marketing –Is it relevant? by CustomerThink
For those B2B executives who still “refuse to see the value social media can add to their marketing programs,” Merlin Francis has a few—actually quite a few—compelling facts to share, among them: 90% of B2B technology buyers view online video. 80% read blogs. 69% are active in social networks. In response, 60% of B2B marketers increased their spending on social media efforts last year, and there is growing acknowledgment that hard social media ROI isn’t everything; the top reasons cited for using social media marketing include demonstrating though leadership, generating greater awareness, and engaging customers.
Social Media Driving Sales Worldwide by MarketingProfs
Nearly half of sales professionals worldwide, and almost two-thirds of top performing sales people, say that “social media is integral to their success,” according to research from OgilvyOne. 25% of U.S. sales pros are on Facebook, while 20% are on LinkedIn and 8% Twitter. Most disturbing: while almost half of sales people say that they would like their companies to train them on using social media for sales, less than 10% actually get such training.
Marketing Strategy & Tactics
Marketers Put More Lead Gen Budgets Online by eMarketer
Marketing budgets continue to shift more from offline to online tactics. 68% of companies increased budgets for website development and content in 2010, making this the top area for increased marketing expenditures. The next three targets for increased investment were email marketing (54%), new media (e.g., blogs and mobile marketing—52%) and SEO (51%). Conversely, telemarketing and direct mail saw the biggest declines in spending.
Paid Search Gaining Respect, But Not Enough by MediaPost Online Media Daily
Pay per click (PPC) advertising is viewed as highly effective for generating leads, sales and website traffic. However, only about one out of five marketers in a recent MarketingSherpa survey said that PPC was helpful in generating offline sales, and even fewer believe it improves product reputation.
Searching For Online Leads And Where To Find Them by MediaPost Search Blog
55% of companies who use paid search increased their budgets in this area in 2010, up from 53% who did so in 2009. Just 22% decreased spending on PPC ads. Other findings Laurie Sullivan pulls from the eConsultancy study: “After natural search campaigns, email marketing is the second most widely used online lead generation method…Between 70% and 81% of companies generate leads online with the intention of converting them offline. Only 21% of advertisers surveyed say they work with specialist online lead generation companies, suggesting that this is still an emerging sector which hasn’t fully matured.”
Search Marketers Tap Social to Boost SEO by eMarketer
***** 5 Stars
71% of respondents to an SEOmoz survey (likely a somewhat more sophisticated group than average) say they are using social media as part of their SEO strategy. 53% are using blogging to help achieve SEO goals. The most popular SEO activities however were using Google Webmaster Tools to identify SEO issues and performing keyword research. Among the most interesting findings in the report, however, were those who failed to learn from the experience of others: 32% said they were adding rel=”nofollow” tags to internal links, while 21% were removing them, having realized how little effect this has on SEO. Also, 14% of respondents admitted they were buying links from other sites, while 12% were sending reconsideration requests to Google—likely after being banned for buying links.
Does Google Instant Generate Query Shares? by MediaPost Search Blog
Google’s share of the U.S. search market increased from 65.4% in August to 66.1% in September, just after Google Instant was launched. The effect of the annoying new feature has been a notable shift from organic results to paid; prior to the launch of Instant, clicks ran 82% to 18% for organic compared to paid search clicks. After the launch, the shares were 78% to 22%. Total U.S. search volume rose 16% from 2009 to 2010.
How Google Instant Changes Behavior by MediaPost Search Blog
Same topic and source as the post above, but with a different set of stats. Google Instant is bad for long-tail searches, but good overall for AdWords advertisers: overall impressions for paid search ads have increased by more than 9%, while clicks are up more than 5%. “Searchers search and click more as a result of Google Instant.” Furthermore, average cost-per-click rates have declined by 3%.
Comparing SEO & Social Media as Marketing Channels by SEOmoz
The smart but oblivious Rand Fishkin explores, though statistics, the relative business value of SEO vs. social media. When asked how discover new online products, a large majority of consumers chose search engines over social media sites. Even in the 18-24 year-old age group, where the gap was at its narrowest, search beat social 42% to 24%. Search traffic also converts better. But as Rand concludes, this isn’t an either/or proposition: both traffic sources have value.
11 Mind-Blowing Mobile Marketing Infographics by HubSpot Blog
59% of Americans connect to the Internet wirelessly (this includes laptops). MorganStanley predicts there will be more mobile than desktop Internet users by 2014. 75% of U.S. teenagers own cell phones. 72% of them text on their phones. 54% send a text at least once per day. Find all of these stats and more in this collection of cool and useful infographics about the mobile web market.
Other Downright Interesting Stuff
50 most stunning examples of data visualization and infographics by Rich Works
A big collection of awesome infographics, covering topics ranging from Twitter user types and the top earners in world football (soccer) to an explanation of how 3D technology works and the global popularity of World of Warcraft.
And Finally…
Best of 2010: Social Media Stats & Year in Review by Social Media Group
Leona Hobbs shares some interesting insights in her roundup of social media stats from last year, such as: Facebook is unsuprisingly the number one tool for sharing content, according to social sharing service AddThis, but the second-most popular tool? Email. Then Twitter. “Facebook” is also the most commonly used term in search.
Related Post
Best Social Media Stats and Market Research of 2010 (So Far)
Best Business Blogging Guides and Tips of 2010
Monday, January 3rd, 2011How can you improve your blog’s position in search engines? Grow your audience? Effectively generate content contributions from subject matter experts in your organization? Produce more stylish and readable content? Find free, high-quality images to add visual appeal to your posts? Avoid common mistakes that can cost you traffic and goodwill?
Discover the answers to all of these questions and more here in the final selection of the best guides and tips for business blogging from the past year.
Blogging Guides, Tips and Techniques
The Step-by-Step Guide to Guest Blogging by 2 Create a Website
One key way to spread the fame of your own blog is to guest post on others; you reach a new audience, hopefully pick up some new fans, and get valuable backlinks to your blog. Here, Ann Smarty contributes a guest post on best practices in guest posting, from planning your approach and brainstorming topics to following through by responding to comments.
5 Reasons Why You Should Respond to Every Comment by Daily Blog Tips
In another guest post, Pat Flynn details five benefits of actively responding to comments on your blog, such as the fact that doing so encourages more comments: “People don’t leave comments just so they can be left unread. By replying, you’re not only letting people know that you’re actively involved in reading the comments, but you’re encouraging them to come back and comment again later.”
7 Ways to Promote Your Blog Posts for Maximum Exposure by Quick Online Tips
In yet another guest post, Jonathan Beebe offers seven common (e.g., promote via Twitter and Facebook) and not-so-obvious (e.g., use automated social bookmarking tools like IMAutomater and Shareaholic tips for increasing traffic to your blog.
How To Optimise Your WordPress Ping List by Pimp My WordPress
A colossal list of more than 120 sites to add to your ping list for automatic notification each time you publish a new post.
Best practices for a killer corporate blog by iMedia Connection
Sarah Hofstetter offers 25 outstanding tips for developing, maintaining and promoting a successful corporate blog, from creating an editorial calendar and incorporating visuals to setting up email distribution and tracking actionable metrics.
Blogs are Becoming the New Front Door for Prospects: Is Yours Open? by MarketingSherpa
Sean Donahue notes that, “If you’re still on the fence about the importance of a company blog, consider this trend: Many B2B marketers report that their team’s blog — not the company homepage — is now the most popular entry point for online visitors,” then provides tips for maximizing company blog success.
Why Host a Blog on Your Corporate Website? by ClickZ
The smart and prolific Mark Jackson supplies five compelling reasons for adding a blog to a company website, both subjective (a blog gives you the opportunity to demonstrate thought leadership) and objective (blogs are much more effective than typical commercial website content at attracting unsolicited links).
What’s Up, Blog? Seven Ways to Revive a Neglected B2B Blog by MLT Creative
Acknowledging that “Blogging is hard work. You must consistently create relevant compelling content,” Martine Hunter presents seven tactics for re-engaging with a neglected blog, including refreshing old blog posts, turning news releases into blog articles, and enlisting guest bloggers to lighten the workload.
How I Achieved Blogging Success In 30 Days by bizchickblogs
In you guessed it–another guest post–Wayne Howard describes his method for quickly building the following for a new blog, using tactics such as Facebook postings, the BloggerLuv community, Twitter, LinkedIn and contests.
Inciting Insight: How to make thought leaders think by The Communicator
Peter Schram offers a “recipe” for designing a thought leadership program within an organization to create a steady stream of fresh and compelling content, such as priming the pump: “Ideas are usually generated incrementally. This means that the more ‘inspiration’ that a thought leader is exposed to, the more valuable and insightful their ‘Big Ideas’ will be.”
35 Ways to Market Your Blog by Junta42
The brilliant Joe Pulizzi shares his list of 35 “common and some uncommon” methods for promoting a blog, from putting your blog URL on your business cards and leveraging Twitter hashtags to showcasing employees and using the blog as your customer FAQ.
Is blog marketing dead or just growing up? The naked (conversation) facts by conversionation
J-P De Clerck reports that less than half of companies have blogs, despite the fact that “blogs are real social media hubs and cornerstones of inbound marketing.” Furthermore, many of the companies that do blog don’t do it well; nearly three-quarters of all corporate blog posts don’t reflect the company’s message. Given that more than half of all Internet users in the U.S. read blogs, and the figure is expected to rise to 60% in the next four years, J-P notes that corporate blogging, far from being “dead,” is an area of growing importance and opportunity.
How to Make an Awesome Corporate Blog by Entrepreneur Magazine
Bianca Male shares tactics for corporate blog success (such as “Your content should go beyond your company…contribute to the discussion of topics that readers are interested in, by talking about trends in the industry and having thought leaders offer their take, for example”) and links to some noteworthy examples, closing with “If you can’t commit to focusing on fresh, interesting content, avoiding all direct marketing ploys, (and) getting creative and moving beyond boring company info…just don’t do it.”
10 Proven Blog Marketing Tactics You Can Use Today by The Future Buzz
Adam Singer provides 10 valuable tips for effective blogs, including investing in a custom design, connecting with the social web “power users” in your segment, and even making enemies (the kind that will debate you blog-to-blog).
What Can You Learn from 7 Awesome Corporate Blogs? by KISSmetrics
Cameron Chapman highlights winning corporate blogs (such as The Facebook Blog), discusses the key features and provides takeaways from each (e.g., “having a huge blogging team that includes employees from throughout your organization makes your blog much more engaging for users. Your CEO should be blogging, but so should your interns”), and concludes with a brief guide to starting a corporate blog.
9 Awesome Ways to Market a Business Blog by HubSpot Blog
Kipp Bodnar details nine techniques for increasing traffic to a company blog, like including your blog URL on business cards and in corporate email signatures, name-dropping media editors and other influencers, and checking out content networks in your niche (content syndication and aggregation sites such as Social Media Informer in the social media space).
Tim Gunn’s Top 5 Tips for More Stylish Content by Copyblogger
Erika Napoletano channels fashion authority Tim Gunn to provide style tips for bloggers, such as “SEO is not the new black” (“you don’t have to optimize every piece of content you create) and “conversation never goes out of style” (embrace comments).
Get High Resolution Photos And Edit For Free by Trailblaze Social Media With Josh
Joshua Lyons reveals his favorite source for free photos and his favorite free online tool for editing them.
Five Key Ingredients for a Successful Corporate Blog by Sysomos
Mark Evans offers five commonsense, but not always adhered to, recommendations for corporate blogging success, starting with the need for quality content: “Content that provides insight, perspective and information. At its core, a corporate blog has to give its readers information they can use to increase their knowledge, learn new things or receive insight.”
Ten Blogging Mistakes I Learned in Year One by Nectar
Josh Wade shares 10 common blogging mistakes to avoid, like misspelling someone’s name when you highlight them in post (oops!), picking fights, trying to be everywhere rather than focusing, and being a conformist.
8 Incredibly Simple Ways to Get More People to Read Your Content by Copyblogger
Pamela Wilson suggests that “writing less and styling your text so it’s easy to read” is key to attracting greater blog readership, and offers corresponding tips for doing so effectively such as breaking up blocks of copy using subheads, bulleted lists and numbers.
Blog SEO
11 Must Do SEO Tips for WordPress by Better Blog Building
An excellent list of SEO tips for WordPress blogs, including using (optimized) images, installing key plugins like All In One SEO Pack and Google XML Sitemaps Generator, and linking within your posts to relevant older posts.
6 Ways to Optimize Your Blog for Search Engines by Social Media Examiner
Jim Lodico offers six helpful tips for improving your blog’s position in search engine results. While the tactics themselves are mostly common knowledge, the value of this post is in the tools Jim recommends (such as SEOCentro’s Meta Tag Analyzer for optimizing meta tags).
7 Ways to Create Blog Content That Attracts More Back Links by Digital Labz
Links are critical both for SEO purposes and attracting direct traffic–but they don’t appear magically. This post provides proven strategies for naturally attracting more backlinks to your blog posts, such as capitalizing on current events, making big lists (think “101 Tips” rather than “10 Tips”) and creating an infographic.
Link Building Tips for Personal Blogs by SEOmoz
Links are SEO fuel, and in this post SEO guru Rand Fishkin helpfully advises bloggers on which link-building tactics to avoid (generic directories, link buying) as well as dozen technigues to use such as niche blog listing sites, answering questions in online forums and social sharing in order to improve your blog’s rank in search.
And Finally…
90 Tips To Make Your Blog Rock by Jeff Bullas
And as if all of ideas above aren’t enough to keep you busy for the next year, Jeff Bullas offers 90 more including writing about industry trends, highlighting customer successes, writing a series of “how to” posts and then turning those into short videos, turn the results of surveys or polls into blog posts and more.
Related Posts
Best Business Blogging Tips and Guides of 2010 (So Far), Part 1
Best Business Blogging Tips and Guides of 2010 (So Far), Part 2
http://blog.2createawebsite.com/2010/06/14/the-step-by-step-guide-to-guest-blogging-part-1/
One key way to spread the fame of your own blog is to guest post on others; you reach a new audience, hopefully pick up some
new fans, and get valuable backlinks to your blog. Here, Ann Smarty contributes a guest post on best practices in guest
posting, from planning your approach and brainstorming topics to following through by responding to comments.
5 Reasons Why You Should Respond to Every Comment by Daily Blog Tips
http://www.dailyblogtips.com/5-reasons-why-you-should-respond-to-every-comment/
In another guest post, Pat Flynn details five benefits of actively responding to comments on your blog, such as the fact that
doing so encourages more comments: “People don’t leave comments just so they can be left unread. By replying, you’re not only
letting people know that you’re actively involved in reading the comments, but you’re encouraging them to come back and
comment again later.”
7 Ways to Promote Your Blog Posts for Maximum Exposure by Quick Online Tips
http://www.quickonlinetips.com/archives/2010/06/promote-blog-posts/
In yet another [italics] guest post, Jonathan Beebe offers seven obvious (e.g., promote via Twitter and Facebook) and not-so-
obvious (e.g., use automated social bookmarking tools like IMAutomater [http://www.imautomator.com/] and Shareaholic
[http://www.shareaholic.com/]) tips for increasing traffic to your blog.
How To Optimise Your WordPress Ping List by Pimp My WordPress
http://www.pimpmywordpress.com/wordpress-tutorials/optimise-wordpress-ping-list
A colossal list of more than 120 sites to add to your ping list for automatic notification each time you publish a new post.
Best practices for a killer corporate blog by iMedia Connection
http://www.imediaconnection.com/content/27253.asp
Sarah Hofstetter offers 25 outstanding tips for developing, maintaining and promoting a successful corporate blog, from
creating an editorial calendar and incorporating visuals to setting up email distribution and tracking actionable metrics.
Blogs are Becoming the New Front Door for Prospects: Is Yours Open? by MarketingSherpa
http://sherpablog.marketingsherpa.com/business-to-business/the-importance-of-b2b-blogs/
Sean Donahue notes that, “If you’re still on the fence about the importance of a company blog, consider this trend: Many B2B
marketers report that their team’s blog — not the company homepage — is now the most popular entry point for online visitors,”
then provides tips for maximizing company blog success.
Why Host a Blog on Your Corporate Website? by ClickZ
http://www.clickz.com/clickz/column/1727984/why-host-blog-your-corporate-website
The smart and prolific Mark Jackson [http://webbiquity.com/?s=Mark+Jackson] supplies five compelling reasons for adding a blog
to a company website, both subjective (a blog gives you the opportunity to demonstrate thought leadership) and objective
(blogs are much more effective than typical commercial website content at attracting unsolicited links).
What’s Up, Blog? Seven Ways to Revive a Neglected B2B Blog by MLT Creative
http://www.mltcreative.com/blog/bid/37259/What-s-Up-Blog-Seven-Ways-to-Revive-a-Neglected-B2B-Blog
Acknowledging that “Blogging is hard work. You must consistently create relevant compelling content,” Martine Hunter presents
seven tactics for re-engaging with a neglected blog, including refreshing old blog psots, turning news releases into blog
articles, and enlisting guest bloggers to lighten the workload.
How I Achieved Blogging Success In 30 Days by bizchickblogs
http://www.bizchickblogs.com/2010/09/blogging-success.html
In you guessed it–another guest post–Wayne Howard describes his method for quickly building the following for a new blog,
using tactics such as Facebook postings, the BloggerLuv [http://www.bloggerluv.com/] community, Twitter, LinkedIn and
contests.
Inciting Insight: How to make thought leaders think by The Communicator
http://communicationsunlimited.ca/blog/2010/09/08/inciting-insight
Peter Schram offers a “recipe” for designing a thought leadership program within an organization to create a steady stream of
fresh and compelling content, such as priming the pump: “Ideas are usually generated incrementally. This means that the more
‘inspiration’ that a thought leader is exposed to, the more valuable and insightful their ‘Big Ideas’ will be.”
35 Ways to Market Your Blog by Junta42
http://blog.junta42.com/content_marketing_blog/2010/09/ways-to-market-your-blog.html
The brilliant Joe Pulizzi [http://webbiquity.com/?s=Joe+Pulizzi] shares his list of 35 “common and some uncommon” methods for
promoting a blog, from putting your blog URL on your business cards and leveraging Twitter hashtags to showcasing employees
and using the blog as your customer FAQ.
Is blog marketing dead or just growing up? The naked (conversation) facts by conversionation
http://www.conversionation.net/blog/bid/46187/Is-blog-marketing-dead-or-just-growing-up-The-naked-conversation-facts
J-P De Clerck reports that less than half of companies have blogs, despite the fact that “blogs are real social media hubs and
cornerstones of inbound marketing.” Furthermore, many of the companies that do blog don’t do it well; nearly three-quarters of
all corporate blog posts don’t reflect the company’s message. Given that more than half of all Internet users in the U.S. read
blogs, and thr figure is expected to rise to 60% in the next four years, J-P notes that corporate blogging, far from being
“dead,” is an area of growing importance and opportunity.
How to Make an Awesome Corporate Blog by Entrepreneur Magazine
http://www.entrepreneur.com/article/217393
Bianca Male shares tactics for corporate blog success (such as “Your content should go beyond your company…contribute to the
discussion of topics that readers are interested in, by talking about trends in the industry and having thought leaders offer
their take, for example”) and links to some noteworthy examples, closing with “If you can’t commit to focusing on fresh,
interesting content, avoiding all direct marketing ploys, (and) getting creative and moving beyond boring company info…just
don’t do it.”
10 Proven Blog Marketing Tactics You Can Use Today by The Future Buzz
http://thefuturebuzz.com/2010/10/04/blog-marketing-tactics/
Adam Singer provides 10 valuable tips for effective blogs, including investing in a custom design, connecting with the social
web “power users” in your segment, and even making enemies (the kind that will debate you blog-to-blog).
What Can You Learn from 7 Awesome Corporate Blogs? by KISSmetrics
http://blog.kissmetrics.com/7-awesome-corporate-blogs/
Cameron Chapman highlights winning corporate blogs (such as The Facebook Blog [http://blog.facebook.com/]), discusses the key
features and provides takeaways from each (e.g., “aving a huge blogging team that includes employees from throughout your
organization makes your blog much more engaging for users. Your CEO should be blogging, but so should your interns”), and
concludes with a brief guide to starting a corporate blog.
9 Awesome Ways to Market a Business Blog by HubSpot Blog
http://blog.hubspot.com/blog/tabid/6307/bid/6788/9-Awesome-Ways-to-Market-a-Business-Blog.aspx
Kipp Bodnar [http://webbiquity.com/?s=Kipp+Bodnar] details nine techniques for increasing traffic to a company blog, like
including your blog URL on business cards and in corporate email signatures, name-dropping media editors and other
influencers, and checking out content networks in your niche (content syndication and aggregation sites such as Social Media
Informer [http://www.socialmediainformer.com] in the social media space).
11 Must Do SEO Tips for WordPress by Better Blog Building
http://betterblogbuilding.com/10-must-do-seo-tips-for-wordpress/
An excellent list of SEO tips for WordPress blogs, including using (optimized) images, installing key plugins like All In One
SEO Pack and Google XML Sitemaps Generator, and linking within your posts to relevant older posts.
6 Ways to Optimize Your Blog for Search Engines by Social Media Examiner
http://www.socialmediaexaminer.com/6-ways-to-optimize-your-blog-for-search-engines/
Jim Lodico offers six helpful tips for improving your blog’s postion in search engine results. While the tactics themselves
are mostly common knowledge, the value of this post is in the tools Jim recommends (such as SEOCentro’s Meta Tag Analyzer
[http://www.seocentro.com/tools/search-engines/metatag-analyzer.html] for optimizing meta tags).
Tim Gunn’s Top 5 Tips for More Stylish Content by Copyblogger
http://www.copyblogger.com/tim-gunn/
Erika Napoletano channels fashion authority Tim Gunn [http://www.fabsugar.com/10-Fashion-Essentials-According-Tim-Gunn-763661]
to provide style tips for bloggers, such as SEO is not the new black (“you don’t have to optimize every piece of content you
create) and conversation never goes out of style (embrace comments).
Get High Resolution Photos And Edit For Free by Trailblaze Social Media With Josh
http://joshuajlyons.wordpress.com/2010/10/24/get-high-resolution-photos-and-edit-for-free/
Joshua Lyons reveals his favorite source for free photos and his favorite free online tool for editing them.
Five Key Ingredients for a Successful Corporate Blog by Sysomos
http://blog.sysomos.com/2010/11/03/five-key-ingredients-for-a-successful-corporate-blog/
Mark Evans offers five commonsense, but not always adhered to, recommendations for corporate blogging success, starting with
the need for quality content: “Content that provides insight, perspective and information. At its core, a corporate blog has
to give its readers information they can use to increase their knowledge, learn new things or receive insight.”
7 Ways to Create Blog Content That Attracts More Back Links by Digital Labz
http://digitallabz.com/blogs/7-ways-to-create-blog-content-that-attracts-more-back-links.html
Links are critical both for SEO purposes and attracting direct traffic–but they don’t appear magically. This post provides
proven strategies for naturally attracting more backlinks to your blog posts, such as capitalizing on current events, making
big lists (think “101 Tips” rather than “10 Tips”) and creating an infographic.
Link Building Tips for Personal Blogs by SEOmoz
http://www.seomoz.org/blog/link-building-tips-for-personal-blogs
Links are SEO fuel, and in this post SEO guru Rand Fishkin helpfully advises bloggers on which link-building tactics to avoid
(generic directories, link buying) as well as dozen technigues to use such as niche blog listing sites, answering questions in
online forums and social sharing in order to improve your blog’s rank in search.
Ten Blogging Mistakes I Learned in Year One by Nectar
http://drinknectar.com/2010/11/24/ten-blogging-mistakes-i-learned-in-year-one/
Josh Wade shares 10 common blogging mistakes to avoid, like misspelling someone’s name when you highlight them in post (oops),
picking fights, trying to be everywhere rather than focusing, and being a conformist.
8 Incredibly Simple Ways to Get More People to Read Your Content by Copyblogger
http://www.copyblogger.com/scannable-content/
Pamela Wilson suggests that “writing less and styling your text so it’s easy to read” is key to attracting greater blog
readership, and offers corresponding tips for doing so effectively such as breaking up blocks of copy using subheads, bulleted
lists and numbers.
90 Tips To Make Your Blog Rock by Jeff Bullas
http://www.jeffbullas.com/2010/12/02/90-tips-to-make-your-blog-rock/
And as if all of ideas above aren’t enough to keep you busy for the next year, Jeff Bullas offers 90 more including writing
about industry trends, highlighting customer successes, writing a series of “how to” posts and then turning those into short
videos, turn the results of surveys or polls into blog posts and more.
2011 B2B Marketing Trends
Wednesday, December 1st, 2010MarketingSherpa recently released its 2011 B2B Marketing Benchmark Report. You can download the executive summary for free (or pay $400 for the full report). The summary reveals no shocking surprises but a few interesting trends:
78% of marketers identified “generating high-quality leads” as their top priority, while 44% said the same for “generating a high volume of leads” (so generating low-quality leads is a priority for some marketers? Strange.). Both figures were up slightly, but similar to last year. As MarketingSherpa notes, “Year after year, the greatest challenge that B2B organizations face is generating high-quality leads.”
A slightly higher percentage of marketers than last year (41% vs. 39%) called “marketing to a lengthening sales cycle” a top challenge. This may be just a statistical hiccup or it may be due to the continuing economic slump. While there’s no reason to expect sales cycles to shorten, an improving economy next year should help stabilize the length of the decision process.
Generating PR “buzz” and having a product perceived as “cutting edge” were called significant challenges by only about a third of marketers, unchanged from last year. “Soft” benefits tend to take a back seat to harder measures like leads and marketing productivity during lean recessionary budgets, but should increase in importance as economic conditions improve and companies shift from a cost-cutting and expense minimization to growth mode.
Of eleven different marketing categories, all of those in which marketers said they plan to increase spending in 2011 are online activities: website design / optimization and social media topped the list with 69% of companies planning larger budgets in these areas, followed by virtual events and webinars, SEO, email marketing and paid search. The categories with the largest percentage of marketers reporting plans to reduce spending next year were high-cost offline tactics: direct mail, trade shows and print advertising.
Asked to specify which marketing tactics are most effective, more than 90% judged online activities such as website optimization, email marketing and SEO as somewhat or very effective—not surprisingly given the responses to the previous question regarding 2011 budget priorities. Tactics like telemarketing, PR and PPC advertising fell predominantly into the “somewhat effective” camp. But strangely, social media—one of the top priorities for increased spending next year—was viewed as “highly effective” by only 16% of respondents, while 25% said it was “not effective.” Why would otherwise highly sensible, ROI-conscious marketers spend even more money on a tactic that they don’t believe works very well? MarketingSherpa’s explanation:
“Social media is undervalued in terms of effectiveness and this is a result of the infancy of this marketing tactic and the low level of experience organizations have in execution when compared to more seasoned marketing tactics. As B2B marketers become more mature with their social marketing practices, their perceptions on the effectiveness of this tactic will improve.”
The study also found that direct mail was judged as a low-effectiveness tactic. However, both social media and direct mail can be effective if done right (though social media results tend to start small and build over time). Perhaps more of these marketers should seek professional outside help in these areas.
Finally, in what appears to be bad news for marketing automation software vendors, 60% of respondents reported having this application in place, while another 20% (likely purveyors of lower value / short sales cycle / low consideration items) said they no plans to implement such software. That leaves only 20% of the market left to fight over. Now, it’s possible that the survey sample was biased in favor of early adopters or that respondents were confusing email service providers with true marketing automation, but it’s also possible that this market is simply maturing faster than its leading vendors have publicly acknowledged.
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