Posts Tagged ‘Paul Chaney’
As the fourth-largest social network, and the fastest growing in 2012, Twitter has emerged as a serious platform for business professionals to share breaking news, promote thought-leadership content, and engage with customers, prospects, peers and industry influencers.
As noted here in a preliminary summary of the best Twitter articles and posts of 2012 last fall, “Twitterers collectively post a billion tweets every three days. 62% of the Fortune 500 companies have at least one Twitter account, and the average Fortune 100 firm maintains 10 separate Twitter handles to support different product lines, divisions, functional areas and geographic regions.”
How can you grow and maintain an active, relevant Twitter following? Spend your time more productively there? Most effectively use Twitter advertising? Get retweeted more often? And among the expanding universe of third-party Twitter tools out there, which are most worth checking out?
Find the answers to those questions and many others here in 20 of the best Twitter guides, tools and reviews of 2012.
Twitter Tips and Guides
9 tips for managing Twitter in just 20 minutes a day by Nashville Business Journal
Writing that “One of the chief complaints I hear from business owners about Twitter is that they don’t have time for it,” Laura Click offers recommendations for more efficient Twitter account management, such as setting up searches to track specific brands or topics, using tools like Twellow and Listorious to find new potential followers, and using automation tools to pre-schedule selected tweets (just be careful not to over-do social media automation).
Corey Eridon walks readers through the process of setting up the “new” Twitter profile page (okay, it’s been a few months now but a lot of Twitterers still haven’t done it) to add a larger header image, then highlights some creative examples from various media outlets, brands and organizations.
50+ Creative Twitter Headers for Your Inspiration by Social @ Blogging Tracker
Writing that “Twitter has officially joined the ‘visual’ club by allowing users to create a personalized Twitter header to boost their brand visibility,” Wong Ching Ya shares more than 50 examples of creative Twitter headers for creating brand awareness, expressing one’s interests and personality, showcasing a portfolio, publicizing an event and other purposes.
Shea Bennett reveals the most common reasons that Twitterers unfollow others on the social network, including “too much self-promotion (48 percent), posting spam (47 percent), being uninteresting (43 percent) and too much repetition (29 percent),” as well as the top reason for unfollowing.
How the New Twitter Search Will Change the Way Brands Tweet by Ignite Social Media
Win Pratt offers details on how Twitter’s enhanced search functionality works (“Twitter will now also take your search query and give you options for similar search terms. For instance, if I search for ‘Social Media Strategy,’ it might suggest that another good search option is ‘Social Media Agency.’ This can be very handy when trying to discover new content or follow a trending topic”) and how brands are likely to respond to this through targeted use of hashtags and keywords.
Two new features for self-service advertisers by Twitter Advertising Blog
Andrew Chang outlines how new features in Twitter help advertisers track audience growth over time ( a feature which should arguably be available to all Twitter users but is reserved for advertisers currently) and select specific tweets for promotion.
6 Tips to Get Retweeted More Often by Search Engine Journal
Astutely noting that “there is a little of that grinning six-year-old in us all” when we get retweeted, frequent best-of honoree Ann Smarty offers half a dozen tips for making it happen more often, from learning the right times for tweeting to mentioning your more influential Twitter followers.
8 Twitter chats you should check out today! by Creative Ramblings
Want to showcase your expertise and grow your following on Twitter? Cendrine Marrouat advises participating in Twitter chat, and reviews eight popular social media-related chats hosted by Twitter rock stars like @Atomic_Reach, @MackCollier and @prsarahevans. For those (like me) who have trouble making it to scheduled chats and are interested in the “human side of business,” another one to check out is #TChat, an ongoing virtual chat hosted by @TalentCulture.
Twitter Cards: How Savvy Marketers Get More Out Of Twitter by Marketing Land
For those who really want to get their geek on, John Lincoln provides an explanation of what Twitter cards are (they “make it possible for you to attach media experiences to Tweets that link to your content. Simply add a few lines of HTML to your webpages, and users who Tweet links to your content will have a ‘card’ added to the Tweet that’s visible to all of their followers”), how to implement them, and a few “common” examples.
Optimizing Twitter for Lead Generation by Marketo B2B Marketing and Sales Blog
Jason Miller details three specific strategies for generating leads on Twitter, including messaging: “do not use Twitter to only promote your company…if you never contribute to the conversations taking place, if you never offer something personal or fun or funny, you are missing the prime opportunity unique to Twitter…as with anything, a little self promotion is good for business but if your entire tweet history is only about you and your company, you’ve got it wrong.”
Twitter to be ‘hero’ social media channel for media brands in 2013 by The Wall Blog
James Matheson outlines 13 social and online trends for 2013, beginning the list with “Twitter is only going to get bigger…The head of social at the FT (Financial Times) described it as the ‘hero’ social media channel for next year. In a world where media brands are competing for attention, Twitter is the strongest channel for media brands to focus on for people’s discovery of news and information.”
6 Awesome Twitter Tools for Brands by DreamGrow Social Media
Jeff Gross reviews half a dozen of the “elite of Twitter tools,” from Commun.it (which “makes it really easy to see who you are interacting with, who is mentioning your brand and to determine the potential leaders and influencers: the tool suggests you which people you should follow, as well as the inactive members to unfollow”) to Twylah (a service that helps you create awesome looking websites and widgets out of your tweets”).
21 Amazing Twitter Tools for Brand Visibility and Time Management by Social @ Blogging Tracker
Wong Ching Ya (again) provides illustrated reviews of nearly two dozen “wonderful time-saver tools that (help) regularly in making full use of tweets shared and received,” including TwitFlink for managing your Twitter stream, Embedly (link destination previews) and Hashtracking (Twitter chat capture and stats).
10 Tools for Managing Twitter Engagement by Practical eCommerce
Paul Chaney serves up reviews of 10 tools designed to “to keep up with followers, steer clear of spam, or know if your Twitter engagement is paying off in ways that are meaningful to your business,” such as TweetReach, Twellow, SocialBro and Twitalyzer, which “provides a range of metrics including influence rank (shown as a percentage), social relationships with other Twitter users, and topics and communities where the Twitter user is most actively engaged.”
Free Tools to Archive Twitter Search results by DoFollow.Net
A primer on using Google Reader, Google Docs or HootSuite to back up your Twitter archives.
7 Tools For Monitoring The Effectiveness Of Your Tweets by SocialMouths
Noting that “By monitoring what happens to your important tweets you can begin to understand what works and what doesn’t work and make improvements,” Ian Cleary reviews seven tools that “are useful for monitoring the effectiveness of your tweets,” including Tweetreach, Monitter, and Tweeteffect, which “displays your recent tweets and shows if you got new followers or lost followers around the time of the tweet.”
Hashtag Discovery Tools by LunaMetrics
Dan Wilkerson spotlights tools “that can help your brand discover hashtags and conversations that fit your message and values,” including Hashonomy.com (“This site also allows you to search for terms and see popular links shared on twitter related to your search along with their related hashtags underneath. This can be useful both for searching for tags for your own content and for competitive analysis”) and Tweetreach.
Getting Started With HootSuite by Social Media Sun
Sandy Stachowiak serves up a detailed, illustrated review that explains “the features that made me a HootSuite fan,” with step-by-step guidance on setup; navigation; tweets and posts; and details about features like scheduling, approvals and RSS feeds; as well as acknowledgement of the tool’s limitations and issues.
Social Recruiting – The Ultimate Twitter Strategy Tool by Social-Hire
Tony Restell presents a detailed review of TweetLevel, which he calls “the ultimate Twitter strategy tool” for its ability to report on user influence within a specific context (i.e., celebrities like Oprah don’t just automatically get the highest scores), as well as to offer “insights into the type of Twitter user they are so that you can focus your attentions where they will be most beneficial.”
Your Twitter Archive by Twitter Blog
Mollie Vandor explains in this concise but helpful post how to “download your Twitter archive, so you’ll get all your Tweets (including Retweets) going back to the beginning. Once you have your Twitter archive, you can view your Tweets by month, or search your archive to find Tweets with certain words, phrases, hashtags or @usernames. You can even engage with your old Tweets just as you would with current ones.”
As noted in 21 (of the) Best Facebook Guides, Tools and Rants of 2012 So Far a few months back, Facebook remains the 800-pound gorilla of the social networking world. It’s now exceeded one billion users, and as noted below, 80% of all businesses maintain an active Facebook presence.
But its incessant changes, moves to charge brands and celebrities for exposure they’ve become accustomed to getting for free, and possibly even (gasp!) aging demographic may be cause for concern.
Will Facebook lose ground to Google+? Is it becoming uncool? Or if not—how have recent changes in Facebook’s layout changed best practices for marketers? what are the secrets to Facebook advertising success?
Find the answers to these questions and more here in two dozen of the best Facebook guides, tips, stats, facts, raves and rants of 2012.
Facebook Tips and Guides
The Simple Science of Facebook Engagement by MyBeak Social Media
Laura-Lee Walker shares an infographic that reveals the “formula to follow” for greater engagement on Facebook. Among the key findings: “Include images with posts. This increases the likelihood that fans will engage with your fan page (39 percent higher than average).” The infographic also shows the best (and worst) times to post, contest ideas, “winning words” to include in updates and more.
SEO for Facebook – New Video Revealed by Search Engine Journal
Adria Saracino points readers to a video produced by Facebook that provides business owners and marketers with tips on how to optimize their Facebook pages for search engines. She writes that “The video takes users step-by-step through a number of processes for building an optimized Facebook page with a good name and quality, relevant content.”
Mustaza Mustafa presents a richly illustrated, step-by-step process for using the CertifiedSeller app to add a Twitter profile link to your tab on Facebook timeline. Commenters note that Facebook could certainly do something to make this process easier, but the method here does work.
Nine Ways To Improve Your Facebook Engagement and ROI by MENGonline
David Lund details nine tactics for improving marketing effectiveness on Facebook, such as “Use Facebook to communicate your new news and introduce new products. Your followers are more interested than most consumers in news about your products and brand. They will likely be early adopters and advocates that can help build word of mouth BUZZ about your new products.” Though targeted at consumer marketers, many of the tips apply to b2b marketing as well.
Understanding the 6 Facebook Post Types by Practical eCommerce
***** 5 STARS
Paul Chaney explains in detail the six types of posts that can be added to a Facebook page along with “reasons why you would use them and best practices for each post type” and tips for the best use of each post type, for example on video posts, “Don’t put logos in the video. Harvard researchers found that the more prominent or intrusive the logo, the more likely viewers are to stop watching, even if they know and like the brand.”
How to Do a Facebook Personal Profile Security Audit by Seriously Social
Ian Anderson Gray shows how to do an in-depth personal security audit on Facebook, covering everything from password updates and recognized devices to adding a “do not track” plugin and navigating Facebook’s privacy settings. While this process is for personal profiles, Ian notes “if you do manage a Facebook page, make sure all your admins run a security audit on their personal profiles each month. There are serious issues here, because your page could be compromised by the security settings of one of your page’s administrators.”
Jonathan Greene provides a detailed, illustrated five-step process for using Facebook Insights to identify patterns and trends that can make your social media marketing much more effective, or as he puts it, “Filtering your posts by certain KPIs might reveal very rewarding patterns in engagement and syndication, which could be the push you need to take your social campaigns to the next level.”
13 ways to boost your Facebook Page reach by Socialbrite
Arguing that “Marketers who are whining about (Facebook forcing people to pay to have their page updates reach their Facebook fans) need to put down the tissues and realize that promoted posts are simply one option among many to amplify reach,” John Haydon delves into the inner workings of Facebook’s EdgeRank algorithm and offers 13 recommendations for reaching fans without writing a check, including posting awesome content (based on thorough analysis of past performance) and using your blog, events and webinars to increase visibility.
5 Successful Facebook Marketing Campaigns – Case Studies by jeffbullas.com
It’s easy to generate tremendous traffic and buzz on Facebook if you’re a major brand advertiser with buckets of money to spend, but what about small businesses with much more limited means? Jeff Bullas very helpfully here offers small to midsized business marketers some proven tactics for Facebook marketing success and then shares five case studies from small firms that have made a splash on the giant social network with cleverness and creativity, on a budget.
Stop Looking at Facebook’s Insights by Inkling Media
Ken Mueller makes a compelling case for, well, not quite ignoring Facebook’s Insights, but at least putting those numbers in proper perspective. Noting that “I honestly put very little weight in Facebook insights. They change how things are measured on a regular basis, and if you spend any time poring over the numbers, you know they clearly don’t add up. I wish they did, but they don’t,” he outlines five reasons not to obsess over these metrics—and what to focus on instead.
Facebook Promoted Posts and Other Recent Updates of 2012 by Vertical Measures
Sarah Schager shares updates on nine post-Timeline Facebook changes, including promoted posts (only for brands with at least 400 fans), changes to how to links are handled within status updates, events, and the inclusion of mobile views in the reach metric (finally).
Facebook Simplifies Ad Creation With Redesigned Self-Serve Tool by Sprout Social
Jennifer Beese explains Facebook’s recent changes to its self-service ad creation tool and notes “Once you’ve chosen what you’d like to advertise and listed your main objective, Facebook will recommend a combination of traditional sidebar ads and Sponsored Stories. Additionally, you’ll receive a preview of how our Sponsored Stories will appear in people’s’ News Feeds.”
12 Latest Facebook Page Features You Might Have Missed by Social @ Blogging Tracker
The delightful Wong Ching Ya details a dozen of Facebook’s relatively new features, including onsite notification (which provides page administrators with “instant page notifications in your profile’s homepage for new posts, fan messages, comments or whenever someone liked your page posts”), target page posts, and Facebook custom audiences (“Brand pages can now target their offline audiences on Facebook through relevant ads by uploading info such as email addresses, phone numbers or Facebook user IDs”).
You’ve probably read about the dismal click-through rates for Facebook ads, but Dan Slagen here offers guidance on beating the averages through high relevance and a compelling call to action, then presents examples of brands generating strong performance with Facebook advertising.
Facebook Upgrades Small Business Site by MediaPost
Noting that small business advertisers are vital to Facebook (and Facebook is an important marketing platform for many small businesses), Mark Walsh reports on efforts by Facebook to help small businesses create more effective ads and generally use the social network more effectively, including tips like: “Ensure you know people are coming to your business because they found you on Facebook: whisper codes, unique Facebook links to your site, friend referrals, exclusive Facebook discounts. Also, put your Facebook URL on more of your in-store materials—receipts, napkins, brochures, etc., to increase fanning of your Page.”
15 Tips For A Successful Facebook Ads Program by MediaWhiz
Adam Riff shares 15 “secrets” to optimize Facebook advertising, such as rotating ads frequently to combat banner blindness, tracking metrics beyond basic “likes,” testing occupational targeting, and leveraging Facebook data to make smarter media buys through other channels (“The great thing about Facebook data is that it can give you insights about your consumer base that you might not have otherwise known”).
Noting that “Facebook seems to be launching a new form of advertising—or some new feature within the advertising—every day,” Amanda Sibley details the features and usage of Facebook’s five forms of on-page advertising in this thorough and helpfully illustrated post.
Facebook 2012 Facts and Figures for Small Business Success by MyBeak Social Media
Laura-Lee Walker (again) shares a huge collection of Facebook facts in this infographic, such as that 58% of Facebook’s one billion+ users visit the site daily; the average Facebook visits lasts 20 minutes; 80% of businesses are active on Facebook; the two most popular apps are the Blackberry Smartphones App and Texas Holdem Poker; and much, much more.
Frequent best-of writer Laurie Sullivan reports on Facebook’s efforts to make it simple for small businesses to connect with their customers on Facebook, noting “About one-third of the 100,000 small businesses that have published Offers are new Facebook advertisers, and about 30% are claimed on mobile devices,” and that “Facebook (now) supports more than 13 million small and local business pages.”
Facebook Rants and Raves
Is Google Unstoppable? by MediaPost
John Capone details advertising statistics and projections that suggest, over the next couple of years, in terms of advertising revenue, “Google will begin to leave Facebook and the rest (of the major ad sellers) in the dust.” He describes Google as The Predator of the online advertising world, while Facebook is more like Barney the purple dinosaur.
5 reasons your brand doesn’t need Facebook by iMedia Connection
Peter Platt sets out to dispel five “myths” of Facebook marketing, among them that Facebook is an engagement platform for brands: “A couple of years back, we wanted to ‘like’ brands so we could see what their offers were. But all too often, brands became that annoying friend who posted too much, and we quickly learned to hide or unfriend those brands. Brands also started building out complex Facebook platforms with lots of functionality and engagement tools, but the reality is that the news feed is the core of Facebook activity. Complex portals garner some interest, but at the end of the day, the news feed is where most of the users are.”
Kyle Spencer advises investors that although Mark Zuckerberg may have discovered he really does need to listen to the market, there are five things to keep in mind before diving into this stock, such as that the kids are somewhere else: “There was a time when Facebook was cool. Not anymore. 65% of Facebook users are 35 and older, and adults are the fastest growing demographic…Why is it important where teens hang out? Because parents follow their kids around on the Internet. Teens are the first adopters, the fastest social innovators and have more free time to surf the net. Jumping ship keeps teenagers one step ahead of mom and dad. Remember AOL? It’s an old folks home, now.”
Facebook is for Likes Not Leads by Brent Price Carnduff
Writing that “The truth is, most of those 900 million people (actually over a billion now) aren’t there to be marketed to. And frankly, Facebook doesn’t make it that easy for businesses to connect with them,” Brent Carnduff outlines what he believes Facebook can, and can’t, do for marketers and business owners.
Facebook: Are the Good Times Really Over for Good? by WindMill Networking
Chris Treadaway laments recent changes by Facebook that make it more expensive—much more expensive—for brands to reach fans with their content. He cites recent criticism of the social media network by Mark Cuban, George Takei, and a range of Facebook community managers, yet in the end concludes “It’s going to cost us more to do the things that we’ve gotten for low cost so far…but we won’t go anywhere.” Maybe.
Google+ (or Google Plus) is many different things, depending on who you ask. It’s the fastest-growing social network ever. It’s the tool Google will use to beat Facebook. It will fundamentally change SEO. It’s a pain in the arse because it’s yet another social network to join. It’s Google’s latest attempt at social media, and they finally got it right. It’s mostly a playground for engineers and marketers. It’s appealing, but too late. It’s “the linchpin of Google’s plan to own the entire internet” (see below for the source of that quote).
Most likely, it’s some combination of those things. What it’s clearly not, however, is a venue that businesses can afford to ignore.
So what do organizations need to know about Google’s latest foray into social media? How can they get the most out of it? What impact is it likely to have? What are Google’s future plans for the platform?
Learn all of that and more here in almost three dozen of the best Google+ reports, guides and insights of the past year.
Google Plus Tips, Tactics and How-To Guides
Getting Your Small Business Ready for Google+ by Blue Focus Marketing
Mark Burgess explains how small business can build trust and creatively use circles on Google+ (“This insight [that people prefer to share specific information with specific groups of friends or followers] led to the creation of Google+ circles, a major differentiator between Google+ and Facebook. Circles enable you to ‘narrowcast’ messages…Suddenly, Google+ can enable micro-targeting via circles.”).
Google+ Pro Tips Round-Up: Week 1 by Business Insider
Simon Laustsen provides a Google+ “cheat sheet” for getting started with the network, covering account setup, tagging, commenting, managing your circles, finding hangouts, rejecting spammers, inviting people and more.
How to Migrate from Facebook to Google+ by How-To Geek
Justin Garrison details tools that can be used “to migrate pictures, videos, and friends” from Facebook to Google+ (assuming you want to connect with the same people on Google+). He walks through the migration process, including helpful screenshots to illustrate each step.
Tad Chef details the most important considerations in optimizing your Google+ profile, from your profile image (“Make sure you use a bigger image than just the tiny thumb you’ll see elsewhere on Google+ (or) on your profile it will look awful. Google simply scales it up. It needs to be 200 x 200 pixels or bigger.”) to proper use of the “Other names” and “nicknames” fields.
HOW TO: Integrate Google+ Into Your WordPress Site by Mashable Tech
Kelli Shaver shows how to display your Google+ profile information on a WordPress site/blog, add the +1 button, and even use a Google+-inspired WordPress theme, with details about and illustrations of three examples.
Frequent best-of honoree Pam Dyer explores a bit of what’s behind the Google+ “project” then shares more than two dozen resources for getting started on and using the network, from using circles and hangouts to its impact on SEO, and from tips small businesses need to know to feature comparisons to Facebook.
There’s no need to wait for brand pages to do business communication on Google+ by Holtz Communication + Technology
The brilliant Shel Holtz explains how organizations can tap into the power of Google+ circles for content marketing, completely apart from brand pages, noting “I’m skeptical about brand pages, since research indicates most people connect with Facebook’s version only to learn about coupons, discounts and special offers.”
Google+ Tips, Tricks and Tidbits by The Search Agents
The Ultimate Google+ Cheat Sheet by HubSpot Blog
***** 5 STARS
Frequent best-of honoree Kipp Bodnar shares all the basics you need to know about Google+, from the social network’s unique vocabulary (hangouts, circles, sparks) to shortcuts, user demographics, configuring privacy settings and more.
Who to follow on Google Plus? Google+ Suggested Users
***** 5 STARS
In one of the first, if not THE first, Google+ directories, you can find people to follow and add to your circles across a broad range of topic areas from bloggers, journalists and tech entrepreneurs to scientists, filmmakers and foodies.
Google Plus Tips & Best Practices by webbROI
Amit Banerjee explains why you should sign up for yet another social network (“You use Gmail/Google Apps as your email provider, don’t you? You use Google as your search engine, Chrome as your browser, YouTube to watch videos, and Google Reader to read blogs. Plus, what about Google Maps, Google Translate and a plethora of other Google products?”), what’s behind circles and sharing attributes, how Google+ differs from Facebook (“No walls here!”) and more in this informative post.
12 Google+ Marketing Tips From the Pros by Social Media Examiner
Cindy King shares tips for getting the most out of Google+ from 12 social media pros, including Mari Smith (“Craft an eye-catching mini-bio for your hovercard”), Kristi Hines (on optimizing your profile), Debbie Hemley (on promoting your Google+ page) and Jeff Korhan (on how to create a suggested circles list).
5 Top Google+ Plugins by Kim Garst
Writing that “Having fun with any new kind of social media like Google+ means you get to make it your own, and playing with the different plugins available can help you do just that,” Kim Garst reviews five of her favorite Google+ plugins for the Chrome browser, such as Helper for Google+, a multi-purpose plugin with functionality for notifications, translation and bookmarking.
SEO and the Google +1 Button
Google Explores Re-Ranking Search Results Using +1 Button Data by Wired Magazine
Ryan Singel takes a close look at how Google may use +1 data in search result rankings, and shares some interesting observations: “Google would love to get at its (Facebook’s) data — the way that Bing is already — but the two companies go together like toothpaste and orange juice. Facebook will likely never let Google anywhere near its data stream, which meant that Google had to build in its own social network. But therein lies the rub. If Google’s search results become heavily dependent on social signals from Google+, then there’s going to be heavy pressure on the net’s websites to embed the Google+ button. And depending on where you work — say, Facebook or the Justice Department — that could look like Google is unfairly using its search engine might to boost its Facebook alternative.”
How to Implement Google +1 Button for Social Sharing by Search Engine People
Joydeep Deb explains how to add and customize a Google+1 sharing button on any website, as well as how to modify +Snippets “to customize the Title, Thumbnail Image and Description that appear when your content is shared.”
Google+ Brand Pages
Google+ Pages for Business: What You Need to Know by MediaPost Search Insider
Janet Driscoll Miller points out that the main reason for businesses to create yet another social profile page, this time on Google+, is that “Profiles help your brand SEO and help your online reputation management (ORM) efforts.” She then steps through the process of how to create one.
13 Cool Examples of Google+ Brand Pages by DreamGrow Social Media
Mart Prööm presents more than a dozen examples of cool, and pioneering, Google+ brand pages from companies like Pepsi, Toyota, Fox News, Yahoo! and Angry Birds. And that’s possibly the first time those five brands have been mentioned together in a single sentence.
This may be what Google+ is all about. Sam Diaz notes of brand pages that “On the surface, the new feature feels like Google’s version of Facebook fan pages, a place where companies, celebrities and other ‘brands’ can interact with their customers and followers by sharing news or engaging in discussions. But Google brings something extra, something that Facebook and Twitter can’t offer – the power of open Web search.”
Test Driving Google+ Brand Pages by iMedia Connection
The always insightful but socially oblivious Daniel Flamberg writes about what the Google+ platform is, what it means to marketers, how consumers are reacting (e.g. “Google+ has attracted almost 50 million users since launch (as of mid-November); 68% of Google+ users are men; The single biggest occupation is software engineer; Biggest company affiliations are IBM and Google; It looks like a technology-focused, early adopter crowd”) and predicts how professional marketers will react to the platform in the near term.
How to set up your Google+ Brand Page right by Biznology
Chris Abraham walks readers through the process of “setting up your brand page right away in the right way. If you follow these steps, you’ll be as well-placed as possible,” from selecting a category and uploading an image through adding friends and optimizing your profile.
10 Guaranteed Ways to Get More Google+ Page Followers by HubSpot Blog
Contending that “without an ample following, all the time and effort you put into your presence is ultimately a waste,” Pamela Vaughan provides 10 tactics to grow your following, such as promoting your Google+ page in other social networks, writing a blog post about your new page, and making yourself eligible for Direct Connect.
10 strategic benefits of Google+ brand pages by iMedia Connection
Tom Edwards examines the similarities and differences between Google+ and Facebook company pages, and the benefits of Google+ brand pages for businesses, including search integration (“Google currently owns 68 percent of search market share. The fact that the Google +1 icon is now a part of every Google search result shows a glimpse of the level of integration Google has in store for users and brands alike”), using circles for audience segmentation, hangouts, and social gaming among others.
How to Create a Google+ Business Page by Practical eCommerce
Paul Chaney outlines how to create, use, and build a following for your Google+ business page. He concludes that “The features for Google+ business pages fall short of those available on Facebook, not the least of which is the ability to add custom apps. Google likely will add more features in time. Until then, the social network may serve as a second-tier channel through which you can build some brand equity and…improve search returns.”
11 Best Practices for Your Google+ Brand Page by Sexy Social Media
An excellent post outlining “ten things you should keep in mind when putting up your Google+ Business Page” such as looking at what’s working (and what’s not) for major brands already there; crafting a creative (and keyword rich, for web presence optimization purposes) tagline; and being “chatty, but never spammy.”
Google’s Holiday Gift to You: Google+ Adds Multiple Page Administrators Capability by MediaPost Search Insider
Janet Driscoll Miller (again) reports on Google’s decision to enable pages to have multiple administrators, why this functionality is important (e.g., “Allow multiple individuals to make updates…(and) Maintain personal account security”), and how to invite others to be administrators.
Google Plus Strategy, News and Commentary
What You Should Know About Google+ (Plus) by WP Blog Talk
Rob Cubbon reviews the basics of Google’s latest attempt at a social network, starting with Circles (a feature that sets Google+ apart from most other networks) and posting (along with helpful shortcuts) and moving through hangouts, the +1 button, privacy, Google’s philosophy behind Plus, and new features likely to be added in the not-too-distant future.
Google+ Creates Data Gold Mine For Advertisers by MediaPost Online Media Daily
Laurie Sullivan outlines the value of Google+ for advertisers (“‘”For advertisers, one of the biggest benefits from Google+ will become the user data they don’t have access to from Facebook,'” according to Debra Aho Williamson), the network’s rapid growth (“Google+ has become became the fastest-growing social site — hitting nearly 25 million visitors worldwide as of July 24, just four weeks after launch…It took MySpace 23 months, Twitter 33 months; and Facebook 37 months”) and its user demographics (“About 63% of Google+ users are male, compared with 37% female…the highest percentage of users falls between the ages of 25 and 34″).
Stop Calling Google+ a Facebook Killer by iMedia Connection
Jon Elvekrog expounds upon the unique strengths and drawbacks of Google+ as a social network, its benefits to brands and advertisers, and why he believes it is much more likely to coexist with Twitter and Facebook than to supplant either one.
Social Relevance: Google+’s Algorithmic Implications On Networks by MediaPost Search Insider
Rob Garner counters skeptics, demonstrating how Google+ may help the search giant not just catch up to but leapfrog Facebook and Twitter, who, Garner believes, are far behind “in terms of applying algorithmic relevancy to the social experience.” He recommends that organizations treat Google+ as a “primary top-tier social network” and notes the importance of creating content and sharing it through Google+ for search success.
Google+ – Too little, too late by Inside a Marketing Mind
Gareth Case likes Google+ and understands its appeal, he just thinks that Google may have “missed the boat… By about 5 years” in terms of building a viable social network. His post includes an excellent graphic illustrating the distribution of social media traffic across the major networks.
Can Google+ succeed among the common people? by iMedia Connection
Alejandro Rivas-Micoud reports on results of a focus group test with Facebook users in various age groups test-driving Google Plus and providing feedback. These users liked the concept of circles, but found other aspects of Google’s social network confusing, and weren’t sure it offered any compelling differentiation or reason to switch from Facebook. The conclusion was that “simply improving upon the Facebook experience is probably not enough. Instead, to gain a meaningful market position…Google+ (needs) to either carve out a specific, complementary niche to Facebook” or just be flat-out better.
What Brands Need To Know About Google+ AdWords Social Extensions by Search Engine Land
Kelly Gillease explains what social extensions are, why they matter (“The main advantage for in-house marketers implementing the new Social Extension is to boost their +1 counts all around, AdWords ads and Google+ pages will receive boosts from each other’s increasing +1’s”), how they impact AdWords ads, and what companies need to do to complete the verification process with Google.
9 Facts About Google+ You Need To Know by Agile Marketing
Jim Ewel presents “9 facts about Google+ that may help convince you that you need to add Google+ to your social media marketing in 2012,” among them that Google+ will affect search results, that it helps people to find your business, and that activities there are easy to track.
How Google+ Is Changing the Web, Even Though No One Wants It To by HubSpot Blog
Kipp Bodnar (again) contends that “Google+ isn’t about changing social networking. Google+ is the linchpin of Google’s plan to own the entire internet. The company with the platform that can give internet users EVERYTHING they want will win. This is why you’ve seen Facebook partnering with music providers, launching its own email service, and allowing users to make images and updates public to improve Facebook Search. These two internet giants are locked into the early stages of the business equivalent of a death match.” The logic is hard to argue with, but Google’s strength has always been that it’s not a walled garden (like Facebook now, or AOL before it). Going down that path would leave a clear opening for someone to become what Google was on its way to becoming before it decided it just wanted to be the next Facebook.
You know the statistics: Facebook is the most popular method for sharing online content. It’s approaching one billion users worldwide. 85% of B2B journalists are on Facebook. 61 of the world’s 100 largest companies maintain Facebook brand pages, as do 71% of B2B firms. Three-quarters of North American advertising agencies say their clients run PPC campaigns on Facebook.
While having a presence on Facebook is no longer an “if” question for most companies, many “how” questions remain. How can I design my company’s Facebook page for maximum impact? How can I grow my company’s following? How can I increase the probability that my fans will see my content updates?
Find the answers to these questions and many more here in more than 30 of the best articles and blog posts on Facebook marketing of 2011.
Facebook Marketing Tips and Tactics
The Best Facebook Page Strategies and the Pages That Use Them by Inside Facebook
How To Make a Facebook List (& 6 Ways To Use Them) by Search Engine People
Ruud Hein steps through a quick process for creating Facebook lists, and recommends various uses for them such as sharing information with only a specific subset of your contacts, or using Facebook lists as a CRM tool.
Facebook is FOREVER by iMedia Connection
Lucia Davis uses an infographic titled “Obsessed with Facebook” to argue that Facebook has become so ingrained into our lives that it will never go away. And given that all of the attacks from would-be “Facebook killers” along with Mark Zuckerberg’s own complete disregard for data privacy or user experience still haven’t doomed the platform, she may well be right.
Five Top Facebook Marketing Tips by LiveWorld
Bryan Person shares highlights of a presentation from Ekaterina Walter on five best practices for Facebook marketing, including optimizing wall posts for the News Feed and using Facebook Insights data to better understand your fan base.
A Big Brand’s Social Strategy Really Means ‘Facebook’ by MediaPost Online Media Daily
Justin Archer notes that despite the fact that for much of the Fortune 500, “social media” really means “Facebook,’ many still fall short in this area. Socialcasting the latest company updates is a fail; planning and engagement are key.
Ranking in Facebook Search by Vertical Measures
Kaila Strong notes that Facebook now accounts for close to 3% of all U.S. searches—a still small but rapidly growing and not insignificant figure. She then shares three ranking factors in Facebook organic search and three tactics that can be used to improve ranking for your company Facebook page.
The Basics of Advertising on Facebook by Practical eCommerce
15 ways to increase your brand’s impact on Facebook by Socialmedia.biz
JD Lasica starts by pointing out that, “Your brand isn’t reaching as many people as you think through its Facebook Page…88 percent of Facebook members never return to a Page once they’ve clicked the Like button. Your opportunity lies in engaging with fans through their News Feed. But…only 1 out of every 500 updates makes it into your fans’ critical Top News feed, which is how 95 percent of Facebook members get their updates.” Ouch. Fortunately, he also notes that turning “your Facebook presence into a larger conversation strategy for your brand” can dramatically increase a company’s visibility on Facebook, then delves into 15 tactics to support that strategy.
Facebook Pages Just Got Easier for Brands by Dose of Digital
Though it’s no longer news, Jonathan Richman here provides one of the best and most comprehensive summaries of the changes Facebook made to Pages earlier this year, as well as tips and techniques to capitalize on the new features. This rather long post is also conveniently available in PDF format.
For those who prefer a more condensed summary of Facebook’s switch to iFrames earlier this year, the brilliant Jeff Ente explains how iFrames work and why they are potentially very, very important to marketers.
20 Tips to Get Your Content Seen on Facebook by HubSpot
Ellie Mirman explains how Facebook’s EdgeRank algorithm works, then offers 20 ideas to make your content more visible, including posting a variety of content to attract interactions, including images on blog posts, and asking questions to solicit feedback from your fans.
Easy ways to attract more fans to your Facebook page by Facebook Toolkit
10 tips to make your page more visible and encourage “likes,” such as using the photo strip call to action, investing in Facebook ads, and featuring influential fans as your favorite users.
20 Facebook Tips/Tricks You Might Not Know by Hongkiat.com
Learn how to place Facebook chat in a sidebar in Firefox, how to update Facebook without using Facebook (e.g., through Ping.fm [http://ping.fm/]), how to specify which of your friends’ photos display on your Facebook profile page, how to create quizzes, block ads and more in this helpful post.
7 Awesome B2B Facebook Fan Pages by HubSpot Blog
***** 5 STARS
While there are lots of posts written about “great Facebook brand pages” that highlight large consumer marketers, few include examples from the B2B world. Eric Vreeland addresses that gap in this excellent post, showcasing companies like Saleforce.com and Forrester Research, and also provides tips and guidance on how B2B marketers can make the most of the world’s largest social network.
15 Ways to Get ‘Liked’ on Facebook by Practical eCommerce
Paul Chaney recommends including a “Like Us on Facebook” link in marketing emails, investing in Facebook ads, providing incentives for fans to spread your message, and posting multimedia content among other tactics for growing your fan base on Facebook.
How to Build the Perfect Facebook Fan Page, 2011 Edition by techipedia
Writing that “With the new layout providing so much screen real estate for visual branding, it has raised the bar for a Page’s visual branding on Facebook. The new layout offers the opportunity to claim visual ownership of your Page,” Tim Ware outlines the six key areas of a Facebook brand page and how to optimize the use of each area.
Make the Most of Your Facebook Marketing by Alison Zarrella
Alison recommends cross-promotion (e.g., through Twitter, marketing emails and your blog) and utilizing the many types of Facebook updates and tools in order to maximize the probability that your fans will actually see your Facebook posts.
Facebook Publishes Guide to Social Marketing Best Practices by ReadWriteWeb
John Paul Titlow outlines and links to Facebook’s 14-page PDF Best Practice Guide: Marketing on Facebook which “serves as an official resource on how to take advantage of Facebook’s advertising products, social plugins, analytics and other tools to grow one’s business.”
Facebook Apps and Tools
5 Facebook Applications to Add Useful Tabs to Your Facebook Fan Page by Search Engine Journal
Frequent best-of contributor Ann Smarty reviews five Facebook apps to help extend the functionality and engagement value of a Facebook fan page (though note that Facebook has moved away from support for Static FBML).
Mark R. Robertson lists and briefly describes more than 40 Facebook video apps, organized into categories for YouTube, Vimeo, live video streaming, video chat/calling, Facebook video, and miscellaneous video apps.
10 Killer Facebook Page Creation Tools by All Facebook
3 Tools to Create New Facebook iFrame Pages by Practical eCommerce
Paul Chaney (again) summarizes the problems that Facebook’s switch from FBML to iframes created for Facebook page developers, then reviews three tools that simplify the creation of iframes apps.
4 Free Facebook Landing Page Creation Tools by DreamGrow Social Media
Priit Kallas reviews ShortStack, Pagemodo, Wildfire iFrames and TabSite, then offers his recommendations. A follow-up post, Facebook Cheat Sheet: Sizes and Dimensions, details the real estate (dimensions, text characters, file size etc.) available on each key area of a Facebook brand page.
Facebook Stats, Facts and Research
More Inc. 500 Companies Succeeding With Facebook by MarketingProfs
Among the fastest-growing private companies in the U.S., Facebook has become a key marketing platform: 71% of Inc. 500 companies use it, with 85% calling their efforts successful. About 60% of those companies also use Twitter, and roughly half maintain corporate blogs.
JD Rucker highlights an infographic and slide deck with detailed Facebook demographics, showing Facebook’s population broken down by country, age, gender and more. The top-line number (just under 600 million) is a tad out of date though.
Survey: Facebook Strategy Should be About Deals Not Engagement by Social Commerce Today
A UK study found that 19% of users follow brands on Facebook, and more than half of those people have recommended a brand there. However, 70% follow specifically to get special offers, and most will unfollow a brand if they stop getting them. No mention of “engagement.”
Facebook Skeptics, Haters, and Tellers of Uncomfortable Truths
Why Only Idiots Promote Their Brand’s Facebook Page via Traditional Media by iMedia Connection
Think Facebook is the ultimate brand marketing platform? Or even remotely close? Kent Lewis reminds marketers about what’s “not to love” about Facebook from a marketing standpoint, such as the fact that Facebook owns all content on the site, can (and does) change page design and functionality at any time, the analytics are limited, and the UI is distracting.
Designing Email Campaigns for Facebook Messages by Campaign Monitor
Ros Hodgekiss details the capabilities and limitations of Facebook Messages for email, and concludes that “its limitations as an email platform will most likely prevent it from being widely used as an everyday email address. Plus, would you take a job applicant really seriously if they were sending from a @facebook.com address? Really?”
8 Reasons Marketers Can’t Trust Facebook by iMedia Connection
Douglas Karr details eight lessons learned about what can—and at least sometimes does—go wrong with Facebook as a marketing platform, from access control issues to lack of recourse / customer service to the risk of data loss.
Why I Don’t Use Facebook by PC Magazine
Professional curmudgeon John C. Dvorak writes that he doesn’t use Facebook because it’s a closed system, it’s essentially AOL 2.0, and, in his view, “There is no reason for anyone with any chops online to be remotely involved with Facebook.” Hmm, I wonder what he really thinks?
Is Facebook Losing its Marketing Mojo? by Oz2 Blog
The delightful Catherine Lockey details some of the problems induced by Facebook’s design changes earlier this year, and offers partial solutions, but concludes by noting that “Facebook is not your brand. Facebook is Facebook’s brand…If you put all of your marketing eggs in Facebook’s basket then you’re in trouble.”
Twitter came of age in 2010, growing at a scorching pace—from 75 million users at the beginning of the year to more than 190 million by the end of December. Twitter is used (officially) in 65 of the Fortune 100 companies, 63% of small to midsized businesses, and nearly half of all B2B enterprises.
As adoption skyrockets, marketers are striving to optimize their use of the world’s most popular microblogging platform. And that leads to questions, like: What are the best ways to attract more (relevant) followers? What types of information are worth sharing, beyond blog posts? Which companies are really succeeding on Twitter, and how are they doing it? How can I get more retweets? What’s a Twitter chat, and how do I participate in one? Which are the most helpful third-party tools for Twitter?
Get the answers to these questions and more here in some of the best Twitter guides, tips and tools of the past year.
How to Get More Followers on Twitter
How to grow your Twitter following by iMedia Connection
***** 5 Stars
Based on research, Courtney Wiley reveals what type of content to tweet, when to tweet it, and the ideal frequency of tweeting to use in order to grow a Twitter following.
A selection of the Twitterati share their advice—ranging from short snippets to fairly detailed guidelines—on how to grow your Twitter following. Robert Scobel, Dan Schawbel, Peter Shankman and many of the others are legit no doubt, though a few of the “power users” here are questionable. Still, lots of good advice.
Darko Johnson shows how to apply the principles of effective landing page design to your Twitter profile in order to increase the likelihood that people who see your profile will choose to follow you.
20 ways to increase the number of your followers on Twitter by Web SEO Analytics
Wisely warning against the use of automated programs or techniques, Vasilis Vryniotis offers 20 “white hat” best practices for increasing your Twitter following naturally, such as promoting your Twitter handle in online and offline locations (your blog, website, email signature and business cards), adding yourself to Twitter directories, and perhaps most important: mentioning and thanking the people who help you.
Why 150 Followers Is All You Really Need by TwiTip
Then again, do you really need more followers? Srinivas Rao uses the theory of Dunbar’s Number to argue that 150 followers is all one needs on Twitter. The author makes an intriguing case, but I’m not sure I buy it (particularly given that he follows over 1,300 people on Twitter).
How to Do Lots of Other Things on Twitter
16 bitchin’ commands and shortcuts for Twitter by eConsultancy
Want to quickly see the last tweet from a particular Twitterer? Or the most recent tweets mentioning that person? How about performing advanced searches on Twitter, like exact match, either/or, hyper-local (with x miles of…), or find questions you can answer? Chris Lake shows you how to do all of this and much more with these helpful Twitter shortcuts.
40 useful things you can share on Twitter besides blog posts by Social Media Today
Frequent best-of contributor Adam Vincenzini contends that “the more unusual and varied your stream is, the better—both for you and your followers.” And with that in mind, he lists more than three dozen types of items you can share on Twitter other that stuff from your RSS stream, such as a new app or tool (with a quick tweet review), an interesting hashtag or discussion, an interesting/relevant YouTube video or a link to a Twitter list you think is worth following.
7 Really Cool Things About the New Twitter by Social Media Today
Tia Peterson praises seven features of the new Twitter interface (such as the “Recently Listed” box, easy DM replies, and ability to send a tweet from any page) but also cites three areas that still need improvement.
How Many Times Do You Tweet Your Blog Post? by Ask Aaron Lee
Most bloggers tweet each of their posts only once. How many times should a post be tweeted? In this post, Aaron Lee and Guy Kawasaki recommend an ideal frequency, backed up with some highly logical reasoning. Spock would approve.
How Twitter increased my blog’s traffic by 300% in one week by MackCollier.com
Ever wonder exactly what impact Twitter can have on blog traffic? Mack Collier details an experiment he ran and shares the nitty gritty numbers and percentages, as well as the process he used, concluding “even if you only have 100 followers, you can still leverage Twitter as a tool to build your blog IF you are active on Twitter. Active interacting with others, engaging in conversations, and linking to valuable content.”
13 Twitter Tips for Increasing Engagement by Sazbean
Sarah Worsham lists helpful tips for increasing engagement and growing your following on Twitter, such as sharing and retweeting, asking questions, attending tweetups and using Twitter directories to find people in your industry.
As Mark Schaefer explains, “There are MANY benefits to Twitter besides direct sales. You might gain information, competitive intelligence, insight, a new supplier or partner, publicity, brand awareness, an idea, customer insights, and yes, even a potential customer. And while all of these are great, most are intangible and difficult to display in an Excel spreadsheet! So why keep trying to do it?…When benefits are difficult to quantify, the best way to explain the value is through a story.”
8 Ways to Not Get ReTweeted by HubSpot Blog
Dan Zarrella uses extensive HubSpot research to show that practices like talking about yourself, dumbing down the readability of your tweets, eschewing links, and repeating the same things everyone else is saying are great ways to avoid being retweeted.
26 Twitter Tips for Enhancing Your Tweets by Social Media Examiner
***** 5 Stars
Debbie Hemley provides a highly creative A-Z list of practical tips for maximizing the business impact of your tweets, from Answers and Behind-the-Scenes info to utilizing YouTube and a Zippy Writing Style.
4 Rules for Marketing on Twitter by Practical eCommerce
Paul Chaney reveals the “unwritten” rules for earning influence on Twitter, for example: “Don’t Follow Just to Pitch. A distasteful trend has developed among newer Twitter users. For example, people are following me and when I respond in kind, their first tweets are frequently to pitch me on a website they want me to visit or a service they provide…If you want a formula for how marketing via Twitter and other social networks should work, it’s this: Connect > Converse > Convert.”
The brilliant but oblivious Rand Fishkin illustrates how to calculate your Twitter click-through rate (CTR) and notes some findings from his own experience: shorter tweets and those that are on-topic (whatever your primary topic is) tend to get retweeted more frequently. Somewhat surprisingly, Klout scores appear to have little correlation with retweet rates.
Twitter Dictionary | 35 Twitter Abbreviations by Bit Rebels
Primarily for Twitter newbies, Diana Adams defines nearly three dozen common Twitter / texting abbreviations such as DM (direct message), IRL (in real life) and Gr8 (self-explanatory).
Typecasting Twitter: 7 Top Uses by iMedia Connection
Noting that “Twenty nine percent, one in every three tweets yields some kind of reaction—comments, re-tweets or clicks. Ten percent prompt a reply to the original tweet. These are direct marketing nirvana numbers,” Daniel Flamberg dissects research to isolate the seven most common uses of Twitter.
How to Participate in a Twitter Chat Session like #BlogChat or #AgChat by ag – a colorful adventure
For those who haven’t participated in a Twitter chat session before, Janice Person provides clear, step-by-step instructions for getting setup, using controls, and keeping up with the stream of conversation.
3 Absolutely Cool Twitter Search Tricks to Help You Save Money! by Sexy Social Media
In this helpful but brief post, Annie Wallace shares three clever Twitter search tricks you may not be aware of.
Best of 2010: 14 Ways Every Business Should Be Using Twitter by Inkling Media
Ken Mueller lists 14 practices businesses can adopt to optimize their benefit from Twitter, such as providing customer service, promoting events and monitoring competitors.
20 Top Twitter Monitoring and Analytics Tools by Pamorama
Pam Dyer serves up brief reviews of more useful Twitter tools including Twitscoop (trend-monitoring), TweetBuzzer (identifies popular brands on Twitter), Twitter Analyzer (kind of like Google Analytics for Twitter) and Tweeps (get stats that help you decide who to follow—or not—and find people you’d like to have following you).
How to Add a Tweet Button Anywhere by SitePoint
While there are several easy avenues to placing a Tweet button on a blog, Alyssa Gregory supplies simple instructions for adding Tweet buttons in other venues like emails, PDFs and Facebook pages.
Young Yang reviews free tools for scheduling tweets, like FutureTweets, HootSuite and SocialOomph. It’s important to remember that Twitter is a social platform, so your followers will expect interaction; if you’re busted relying too heavily on automated or pre-scheduled tweets, you will lose followers. However, these tools can be very helpful if used strategically and sparingly.
Sridhar Ramunajam provides quick reviews of five helpful Twitter tools including dlvr.it for auto-publishing blog content to Twitter and TweetStats, which provides stats about your account (e.g., tweets per hour, tweets per month, tweet timeline) in graphical format.
Shannon Albert makes the case for using Twitter itself rather than a third-party app (e.g., HootSuite or TweetDeck) for interacting on Twitter: it’s faster, has no limits on Tweets per hour and lets you see other users’ custom backgrounds among other advantages.
All You Need to Know About Twitter in 2010 [Infographic] by Mediabistro
Lauren Dugan presents an infographic from Flowtown that reviews Twitter highlights of 2010, from Bill Gates setting up a Twitter account in January through celebrity digital death at year end.