Posts Tagged ‘Earnest Agency’
With 92% of companies now incorporating social media into their marketing efforts, it’s no longer sufficient to just “be there” on social networks. Today’s most effective marketers are optimizing content across channels, coordinating search and social marketing activities with traditional PR, and measuring their web presence and performance with sophistication.
The first step to improving digital marketing results is to understand the emerging trends and best practices. This post, along with 79 Remarkable Social Media Marketing Facts and Statistics for 2012 and 87 More Vital Social Media Marketing Facts and Stats for 2012 previously published here, provide a solid foundation for that understanding.
What do buyers really want from social media marketers? What’s the key to generating more inbound marketing leads? What is the source of the largest share of social traffic to websites? (It’s not what you almost certainly think.)
Find the answers to these questions and many, many more here in over 100 engaging and intriguing social, search, content, inbound, email, mobile and other marketing stats and facts from the past few months.
25 Social Media Facts and Statistics
1. While 76% of marketers believe “they know what their consumers want” in terms of social media content and interaction, only 34% have actually asked those buyers. (e-Strategy Trends)
2. At least on the B2C side, there is a disconnect between what marketers think consumers think is important and what consumers actually value. Marketers believe the highest consumer priorities on social media are insights for buying decisions (59%) and customer service (58%). Consumers actually place the highest value on deals and promotions (83%) and rewards programs (70%). (e-Strategy Trends)
3. B2B buyers are most likely to share useful vendor content via email (79%), followed by LinkedIn (53%), Twitter (39%) and Facebook (18%). (Earnest Agency)
4. While three-quarters of marketers consider measurement of social media impact important, 70% say that measuring those results is difficult. (Marketing Charts)
5. 79% of marketers measure website traffic from social media, and 68% track engagement metrics on social networks, but just 26% measure the relationship of social media activity to leads and sales. (Marketing Charts)
6. Just 4% of marketers said their companies were “very effective” at measuring social marketing in 2012. While 47% felt somewhat good at social measurement in 2011, just 38% said the same in 2012. “Nearly half of respondents (47%) feel they or their companies are either not very good at social marketing measurement, or do not measure well at all.” (Marketing Charts)
7. Ever feel frustrated and less productive than you’d like to be at work, even though you’re working hard and putting in a ton of hours? There’s a reason for that! Interruptions (like email and social media) are messing us up. Consider:
- • The typical worker is interrupted once every 28 minutes on average.
- • 28% of the average work day is spent on interruptions and recovery time.
- • 45% of workers believe they are expected to work on too many things at once.
- • And tasks done in parallel take on average 30% longer to complete than those performed in a sequence.
8. Everyone knows women vastly outnumber men on Pinterest, but how about on other social networks? Women make up the larger share of users on Facebook (58% to 42%) and are a slightly larger share on Twitter (52% to 48%) while men are the predominate users of LinkedIn (63% to 37%) and Google+ (71% to 29%). Furthermore, half of all Google+ users are under 25 years old. (iMedia Connection)
9. Social CRM is still confusing. Only 16% of companies say they currently have a social CRM system in place. 21% plan to implement such a system in the coming year, but another 17% “don’t know what a social CRM system is and why businesses need it.” (Convince & Convert)
10. Only a quarter of all U.S. small businesses (20-99 employees) and a third of midsized companies say they use social media “to engage with customers and prospects in a strategic and structured way.” Another 20% of both groups say they use social media, but in an ad hoc manner. (eMarketer)
11. Despite growing interest in the concept of social business, less than 20% of U.S. companies have integrated social media with their customer service, sales, or product development processes. (eMarketer)
12. Worldwide, 86% of companies have a presence on Facebook and Twitter, while just over half use YouTube and Linked and only slightly more than a third have a presence on Pinterest and/or Google+. (eMarketer)
13. More than 80% of small to midsized businesses (SMBs) plan to increase their use of social media in 2013. Not suprising, considering that 87% of SMBs say that social media has helped them either somewhat or a great deal in th past year. Of those using this channel, social media accounts for 32% of SMB marketing activities. (Marketing Charts)
14. Okay, so most marketers have now embraced social media. But why? 84% of marketers say they use social media to “reach customers at multiple touchpoints,” while 62% want to reach customers where they spend time and 56% say that “customers expect them to be on social media.” (Marketing Charts)
15. Still, not every small business should be using social media—or at least not using it as they are currently. 79% of small business owners on Twitter post just once per day or even less frequently, yet one out of three want to spend less time on social media. These business owners would be best advised to either spend their time on other tactics or hire someone who knows and enjoys social media to interact on their businesses’ behalf. No deposit, no return. (Leaders West)
16. Social media may be good for 99 things, but lead generation ain’t one of them. According to research from MarketingSherpa, just 12% of marketers rate social media as “very effective” for lead gen while 27% say it is “not effective.” The only tactic that fares worse is print advertising (9% very effective vs. 30% not effective). (B2B Lead Blog)
17. Which social network sends the largest share of website traffic? The answer is…unknown. Literally. The well-known social networks like Facebook, Twitter and Reddit account for, combined, on average, less than half of all social traffic. The majority (as much as 70%) is “dark social”—links shared through email or instant messaging that generally get lumped in with “direct” traffic in analytics programs like Google Analytics. (The Atlantic)
18. The most popular social media sites for distributing B2B content are LinkedIn (used by 83% of B2B marketers), Twitter (80%) and Facebook (also 80%). After that, it falls off sharply; 61% use YouTube, 39% are on Google+, 26% utilize Pinterest (really?) and 23% share content on SlideShare. (MarketingProfs)
19. Using social media boosts website traffic: companies gain a 185% lift in Web traffic after achieving 1,000 Facebook likes, and businesses with 51 to 100 Twitter followers generate 106% more traffic than those with 25 or fewer followers. (MarketingProfs)
20. 92% of U.S. companies now use social media in their marketing efforts. (Heidi Cohen)
21. Different social media channels serve different purposes. Blogging is generally seen as most valuable for SEO, YouTube for content marketing, and social networks like Twitter, Facebook and LinkedIn most helpful for branding and engagement. (Heidi Cohen)
22. Globally, eight different social networks have now reached the 100 million user mark. Three of those (Weibo, the fourth-largest social nework, RenRen at #5 and Badoo at #7) are primarily used by non-English speakers. (WordPress Hosting SEO)
23. The average user spends nearly seven hours per month on Facebook, but just 21 minutes on Twitter, 17 on LinkedIn, and only three minutes on Google+. (WordPress Hosting SEO)
24. Social media now accounts for 18% of all time spent online, and the average American spends 6.9 hours per month on social networking. But we are spending less time on the phone, sending/reading email, and watching TV than we did just a few years ago. (WordPress Hosting SEO)
25. One-third of CEOs fail to consider their compananies’ social media reputation when making business decisions. (The Backup List)
12 WPO, Inbound and Content Marketing Stats
26. Leads from inbound marketing cost on average 61% less ($135 vs. $346) than outbound marketing leads. (Earnest Agency)
27. Though it varies across industries, of course, 24% of overall marketing spending last year was on digital/online marketing. Social media and SEO together account for 70% of that spending. (iMedia Connection)
28. Blogging generally gets the largest share of inbound marketing budgets, followed by social media, SEO (if calculated separately from blogging) and PPC advertising. Most outbound marketing spend is on telemarketing, followed by direct mail and trade shows. (iMedia Connection)
29. 57% of companies say they generated sales through their blogs, and an identical share have closed business through LinkedIn. 48% have generated customers through Twitter and 42% through Facebook. (iMedia Connection)
30. Why web presence optimization metrics are vital: half of marketers say tightening integration between social media and traditional marketing is a key goal for 2013, yet nearly a third identify that as one of their top social marketing challenges, and a whopping 57% way measuring social ROI is a challenge. (Convince & Convert)
31. 9 out of 10 marketers say they measure social presence (e.g., number of followers and fans) and social media-driven website traffic, but only about half measure share of voice and sentiment. (Convince & Convert)
32. Need more evidence that measuring social media ROI is hard? While about 90% of all companies do some form of social media marketing, just one out of eight measure the revenue impact directly from social media. (eMarketer)
33. The two biggest challenges faced by B2B content marketers are producing enough content (cited by 29% of marketers) and producing the kind of content that engages (18). Only 2% of marketers say that finding trained content marketing professionals is a big challenge. (MarketingProfs)
34. More content = more leads. On average, companies “with 51-100 web pages generate 48% more traffic than companies with 1-50 pages.” What’s interesting though is the differential is larges for very small companies (those with less than 10 employees), likely because larger companies make greater use of lead gen tactics like tradeshows, webinars and video. (Polaris B)
35. Lots more content = lots more leads. Companies with 101-200 web pages generate 2.5x more leads than those with 50 or fewer pages. More landing pages and more blog posts also mean more leads. On average, companies that have published 200 or more total blog posts generate 5X as much traffic as those with 10 posts or fewer. (Polaris B)
36. Inbound marketing leads cost on average 62% less than outbound-generated leads, and the “big three” inbound channels—blogs, social media and SEO—all cost less on average than any outbound channel. (Polaris B)
37. The financial services (75%), insurance (50%) and software (50%) industries are the most advanced when it comes to having separate content marketing strategies for each channel through which they distribute content. Companies in these industries are also the most likely to have formal content marketing editorial calendars. The automotive (14%) and banking sectors (14%) were the least likely to have separate strategies in place. (MediaPost)
8 SEO Stats and Facts
38. SEO has the biggest impact on lead generation for B2B companies. 59% of B2B marketers say SEO has the biggest impact on their lead gen goals, followed by social media (21%) and pay per click (20%). Not surprisingly, 98% of B2B marketers plan to maintain or increase SEO budgets next year. (Marketing Charts)
39. SEO also has the biggest impact on B2C lead gen. 49% of B2C marketers rank SEO tops for impact on lead generation, followed by pay per click (26%) and social media (25%). (Marketing Charts)
40. Agencies do SEO better. 21% of marketers who work with agencies on SEO report being highly satisfied with their program performance, compared with 11% of those who do SEO in-house. (Marketing Charts)
41. 78% of Internet users say they use the web for product research, and almost half (46%) of all searches on the average day for information on products and services (iMedia Connection)
42. Search is as popular as ever, but the percentage of searches actually done on search engines declined slightly in 2012 (by about 1%). More searches are taking place on websites (e.g. Twitter, Facebook, and on Amazon.com, which is the top destination for product search). Still, organic search on search engines drive 50% of all referring traffic, compared to less than 8% for social media. (MediaPost)
43. SEO is rated as the most effective lead generation tactic, with 34% of marketers calling it “very effective” while just 7% say it is not effective. The next-most-effective lead gen tactics are paid search (32% vs. 9%) and webinars (30% to 6%). (B2B Lead Blog)
44. Demand for SEO skills has never been greater. SEO job postings on job board indeed.com increased 1900% last year and people with ‘SEO’ in their LinkedIn profile have increased by 112%. Still, few SEO jobs pay six figures. (Conductor Blog)
45. The largest number of SEO job openings are in New York and San Francisco, with Boston at #5, Austin at #11 and my own Minneapolis at #12. (Conductor Blog)
3 SEM Facts
46. Think AdWords isn’t important? For “commercial” searches on Google, actual organic links can take up less than 20% of the screen real estate and links. (Founder’s Blog)
47. Agencies do SEM better. 20% of respondents working with agencies for PPC report being highly satisfied with their program’s performance, compared to 15% who manage pay-per-click programs in-house. (Marketing Charts).
48. Search (paid and organic) is a leading driver of new customer sales, while email matters most for repeat business. Social media isn’t a significant driver of either type of sale, though of course it is vital for support SEO, brand image (which leads to higher PPC click-through rates) and customer service. (Marketing Pilgrim)
3 Email Marketing Stats
49. There are 62 billion emails sent every day. The average worker receives 112 emails and spends 28 of his or her time on email each day. (Visual.ly)
50. Email is the most common lead gen tactic, used by 81% of marketers. (MarketingSherpa)
51. SEO drives traffic, but email drives conversions. While 43% of marketers say that organic search drives the greatest volume of traffic to their websites, only 29% say that traffic converts at the highest rate. On the other hand, though just 22% cite email as their largest web traffic generator, 25% say those visits convert at the highest rate. (MarketingSherpa)
7 Business Blogging Stats and Facts
52. Just 139 of the Fortune 500 corporations maintain public-facing blogs, only 29 more than in 2009. (e-Strategy Trends)
53. Only 185 of the Inc. 500 (fastest-growing companies) had a blog in 2011, down from 250 firms in 2010, despite the fact that 92% of all companies with blogs say it has been successful for their business. (e-Strategy Trends)
54. Meanwhile, 55% of small businesses have a blog. (Leaders West)
55. On average, companies that publish 15 or more blog articles per month generate five times more Web traffic than companies that don’t blog at all, and those that blog 9-15 times per month generate three times more traffic than companies that don’t maintain blogs. (MarketingProfs)
56. Companies that publish new blog posts just 1-2 times per month generate 70% more leads than companies that don’t blog at all. (MarketingProfs)
57. 57% of companies that blog have acquired a customer through their blogs. (Polaris B)
58. Blogs are the core of social media marketing. Among companies that use social media in their marketing efforts, 59% rank their company blog as critical or important to their business, higher than any other social sharing site or network. (Heidi Cohen)
8 Facebook Facts and Statistics
59. There are one billion posts per day made on Facebook. The average user spends nearly 7 hours per month on the social networking site, and one out of every five pageviews on the Internet is on…Facebook. (Visual.ly)
60. Three out of four American moms use Facebook. (iMedia Connection)
61. Facebook accounts for one out of every five pageviews on the Internet. It’s used by more than half of all people in North America, more than a third of all citizens in Australia and New Zealand, and more than a quarter of the population in Europe. (iMedia Connection)
62. Of Facebook’s one billion-plus users, 57% access the site at least occasionally from mobile devices. The most popular operating systems for mobile Facebook access are iOS (26%) and Android (21%). (Jeff Bullas)
63. Among Facebook marketers, 64% have used Facebook Events to inform fans about online or offline events, making this a far more widespread tool than display ads and targeted posts. (Marketing Charts)
64. 90% of small businesses are on Facebook, and roughly two-thirds post more than once per week. (Leaders West)
65. All of the Ad Age Top 100 Advertisers have now established Facebook pages for their brands. (WordPress Hosting SEO)
66. Facebook grew 18% in 2012 and accounted for more than half of all social content sharing. (AddThis Blog)
6 Twitter Stats
67. There are 400 million tweets per day on Twitter. A million new Twitter accounts are opened each day. The average user spends nearly and hour and a half on the site each month. (Visual.ly)
68. Twitter now has more than 500 million users worldwide, including more than 100 million in the U.S. Twitter’s second-largest user base is in Brazil. (Jeff Bullas)
69. Almost two-thirds (64%) of Twitter access is via Twitter.com (web access), while 16% of use is mobile and 10% is via Twitter clients like HootSuite and TweetDeck. (Jeff Bullas)
70. What’s the most popular marketing tactic on Twitter? 30% of marketers report using hashtags tied to specific campaigns, while 26% use Promoted Tweets. (Marketing Charts)
71. Twitter grew 55% in 2012 and accounted for 15% of all social content sharing. (AddThis Blog)
72. 42% of companies have acquired at least one customer through Twitter. (Polaris B)
6 LinkedIn Facts
73. LinkedIn has more than 150 million users, but less than 20% have reached the level of having 500 or more first-degree connections, and only 8% are using the paid premium version. (Jeff Bullas)
74. Also, only 51% of LinkedIn users have “complete” profiles, and just 52% spend two hours or more per week on the site. (Jeff Bullas)
75. The most popular use of LinkedIn is for researching people and companies (77%). Other popular uses include building relationships with industry influencers (50%), finding job opportunities (38%) and increasing brand recognition in the marketplace (37%). Just 28% of companies say they have generated identifiable business opportunities on the site. (Jeff Bullas)
76. The most popular marketing tactics on LinkedIn are the use of LinkedIn groups (cited by 33% of marketers) followed distantly by InMail messaging (14%), LinkedIn Events (13%) and LinkedIn ads (10%). (Marketing Charts)
77. LinkedIn is the most powerful social site for driving B2B sales. Pinterest is most valuable for driving B2C business. (Heidi Cohen)
78. Want to connect with top-level executives? 26% of Fortune 500 CEOs are on LinkedIn. Less than 8% are on Facebook. o% use Pinterest. (Heidi Cohen)
3 Google+ Statistics
79. Google+ has more than 400 million users, with 100 million accessing the site each month. The typical user is a male in his late 20s with a technical position or background. (Jeff Bullas)
80. Google+ users tend to be more technical than Facebook users. The top three brands on Google+ are Android, Mashable, and Chrome; on Facebook, the three most popular brands are Coca-Cola, Disney, and Starbucks. (Jeff Bullas)
81. 12 of the top 15 interest categories on Pinterest are related to commerce, including jewelry and accessories (#1), flowers and gifts (#2), food (#4), books (#7), travel (#8), apparel (#11), home furnishings (#14) and toys (#15). (Jeff Bullas)
3 Pinterest Facts
82. Mothers are 61% more likely to use Pinterest than the average American. Pinterest ranks as the #1 “family and lifestyle site” for moms – ahead of Disney Online. (iMedia Connection)
83. Pinterest’s user base is 79% female, and Apple-centric. The iPad is the most device for mobile access (55%), while an additional 17% of mobile access is through the iPhone. (Jeff Bullas)
84. Pinterest grew an astounding 379,599% in 2012. The biggest driver of growth was pins of food photos. (AddThis Blog)
6 B2B Marketing Facts and Stats
85. 9 out of 10 B2B buyers say when they are ready to make a purchase, they will find a vendor. 81% use search, 59% look for peer recommendations, and 41% read content from “thought leaders.” (Earnest Agency)
86. For purchases over $10,000, 70% of buyers review four or more pieces of content before making a decision. (That actually sounds quite low, doesn’t it?) The most popular type of content: white papers, read by 88% of buyers. (Earnest Agency)
87. Traditional marketing tactics are not dead. 74% of B2B marketers rate direct mail as very effective, while 72% say the same about live events and 71% call email marketing critical. (Earnest Agency)
88. 75% of B2B marketers use SEO for lead generation. 72% utilize social media, and 54% have embraced content marketing, while just 15% of marketers say they are using mobile marketing. (MarketingSherpa)
89. B2B marketers are spending more on content marketing. “On average, B2B content marketers are spending 33% of their marketing budgets on content marketing (in 2012), up from 26% (in 2011, and) 54% plan to increase content marketing spending next year.” (MarketingProfs)
90. The most popular B2B content marketing tactics are the use of social media other than blogs (used by 87% of B2B marketers), articles on their own websites (83%), eNewsletters (78%) and blogs (77%), followed by case studies, videos and externally published articles, all at about 70%. On the other end of the scale is gamification, used by just 11% of B2B marketers. (MarketingProfs)
3 Video Marketing Statistics
91. 75% of senior executives watch videos on business sites every week. 65% go on to visit a vendor’s website after watching a video. (Earnest Agency)
92. 71% of American Internet users watch online videos; 28% do so on a daily basis. (iMedia Connection)
93. YouTube is the world’s second largest social media site, with 800 million unique monthly visitors, and the second largest search engine. (Heidi Cohen)
6 Mobile Marketing Stats and Facts
94. Of the four billion mobile phones in use globally, more than a quarter (27%) are smartphones. Half of all local searches are performed on mobile devices. (iMedia Connection)
95. The top online uses of mobile phones are gaming (61% of users do this), checking the weather (55%), maps and search (50%) and social networking (49%). (iMedia Connection)
96. Despite the growing popularity of local mobile search and social activity, only 3% of U.S. small businesses use geolocation services. (eMarketer)
97. Mobile marketing is “becoming mainstream” for small to midsized businesses (SMBs). 18% said they were “very likely” and 31% “somewhat likely” to incorporate mobile elements in their advertising and marketing efforts to reach potential customers in the coming year. Meanwhile, 7 in 10 plan to either maintain or increase spending in this area (Marketing Charts)
98. Is mobile marketing effective for lead generation? The jury is still out. In a recent survey, 15% of marketers rated mobile marketing as “very effective” for lead gen while an identical share said mobile is not effective. (B2B Lead Blog)
99. 30% of all the time spent on mobile device use is on social networks. (MediaPost)
And Finally, 3 Other Miscellaneous Online Marketing Stats
100. While 45% of all B2B businesses have now implemented some type of marketing automation software, less than 20% of SMBs have done so. However, smaller companies that have embraced marketing process automation are nearly 50% more likely to report revenue growth above plan than those that haven’t. (MediaPost)
101. Half of all employed people in the U.S. have been with their current employer for less than five years. The average tenure for all employees is 4.6 years. Professionals in architecture and engineering (7 years) and management (6.3 years) tend to have the longest tenures, while occupations with the shortest tenures include food service (2.3 years) and sales (3.4 years). (westXdesigns)
102. Social media crisis management in crisis? More than 10% of companies report they will not take any action to respond to a damaging article or social media post. Worse, less than two-thirds of B2C executives and just 43% of B2B leaders even believe their companies could respond to a negative post within 24 hours. (The Backup List)
Data junkies, stats addicts, web trivia buffs rejoice — here are a deluge of social media, search and other marketing research facts and figures from 50 articles and blog posts published so far in 2010.
How are marketers planning to allocate budgets this year? What percentage of Fortune 100 companies are on Twitter? Which social networking site is used by 92% of senior marketing executives? What social media tool helps small business double their reach on Twitter? How do B2B social media marketing practices differ from B2C companies? What percentage of web searches stop after page one of the results? How much do small businesses spend on search engine marketing? How many journalists also maintain blogs?
Find the answers to these questions and many, many more here.
Social Media Statistics
Study: Spending On Email, Social And Search Rising by MediaPost Online Media Daily
Despite the fact that more than half of marketers responding to an ExactTarget survey planned to to either reduce their overall marketing budget for 2010 or keep it flat, 54% planned to increase spending on email marketing and 66% planned to increase expenditures for social media “even though about 80% of those acknowledged the difficulty in tracking ROI in the medium.”
A national survey of reporters and editors revealed that 89% use blogs for story research, 65% turn to social media sites such as Facebook and LinkedIn, and 52% utilize microblogging services such as Twitter. While the use of social media sources by journalists is growing rapidly, the reliability of such information remains an issue, as “the survey also made it clear that reporters and editors are acutely aware of the need to verify information they get from social media.”
Social Media Not Preferred Recommendation Resource by MediaPost Online Media Daily
In a study asking consumers to rate the most influential sources of information for their purchase decisions, 59% said “personal advice from friends or family members,” followed by 39% search engines, 36% articles in newspapers or magazines, online articles 28%, email 20% and social media 19%. Three caveats: first, though low, the influence of social media is growing. Second, social media and search are rated more influential by younger buyers and high-income consumers than by other groups. Third, the survey was heavily consumer-oriented; b2b figures would be different. The key takeaway — companies can’t put all of their marketing eggs in one basket, but need to balance budgets across several areas including email, social media, organic SEO, paid search and offline campaigns.
While 28% of U.S. adults say they give advice about purchases on social networking sites, only 17% say they seek out such advice when making buying decisions. “70% of social media users between the ages of 18-34 regularly use Facebook more than other sites such as MySpace, Twitter, and Classmates.com,” and women use Facebook more than men.
Senior marketing execs see their companies moving to social media in 2010 by The Viral Garden
In a recent study of high-level marketing executives, 70% plan new social media initiatives in 2010. 92% said they personally use LinkedIn, versus 56% on Facebook. While 28% planned to use internal resources to launch new initiatives, 25% turn to social media consultants. The two most important criteria when hiring a social media consultant are examples of previous work and recommendations; number of Twitter followers is the 12th-most important factor.
Another notable Pam Dyer post, this one summarizing a study from online advertising network Chitika which shows that Twitter is the best place to share news: 47% of the outbound traffic from Twitter goes to news sites, vs. 28% from Facebook, 18% from Digg and an imperceptible share from MySpace. Digg is the most technical; 12% of its outbound traffic goes to technology sites, vs. 10% from Twitter and 7% from Facebook. And for what it’s worth, Pam points out that “celebrity/entertainment is the only genre in the top 5 of all sites.”
What Type Of Social Media Ads Are The Most Effective? by MediaPost Online Media Daily
According to a recent study from Psychster, “Among the seven most common formats, sponsored content ads — in which consumers viewed a page that was “brought to you by” a leading brand — are the most engaging, but produced the least purchase intent. Corporate profiles on social-networking sites produce greater purchase intent and more recommendations when users can become a ‘fan,’ and add the logo to their own profiles, than when they can’t. And ‘give and get’ widgets are more engaging than traditional banner ads, but no more likely to produce an intent to purchase.”
Study: Americans’ Social Net Use On The Rise, But Services Not Entirely Wasted On The Young by MediaPost Online Media Daily
Nearly half of all Americans are now members of at least one social network, double the proportion of just two years ago. While social network use is highest among the young, it’s not exclusively their club: two-thirds of 25- to 34-year-olds and half of those aged 35 to 44 also now have personal profile pages. 30% of social media users access a social media site “several times a day,” up from 18% in 2009. Also, nearly half (45%) of all mobile phone owners send text messages on a daily basis.
Deciphering Shady Social Media Stats by Social Implications
Yes, Facebook is a big deal, but there is no way it “controls 41% of social media traffic” as was reported in a post on Mashable back in April. Jennifer Mattern rips the statistical methodology behind this reporting to shreds and reminds us all of why it’s important to be skeptical of social media statistics that don’t sound quite right.
Social Media Revolution by YouTube
Social media stats in video form. Some of the numbers shown here lend themselves to the skepticism recommended in the post above, but all are documented so take `em for what they’re worth. There are more Gen Y’ers than Baby Boomers, and 96% of them have joined a social network. 80% of companies are using LinkedIn as their primary tool to find employees. 80% of Twitter use is on mobile devices. YouTube now hosts more than 100 million videos and is the second largest search engine. 78% of consumers trust peer recommendations when making purchase decisions; just 14% trust advertising. More than 1.5 million pieces of content (videos, photos, blog posts, links etc.) are shared on Facebook daily.
New Chart: Survey Says Inbound Marketing Budgets on the Rise by HubSpot Blog
In a study of 231 (likely a bit more social media-savvy than average) companies, 88% planned to maintain or increase inbound marketing budgets in 2010. 85% view company blogs as “useful,” while 71% said the same for Twitter (up from just 39% in 2009). More than 40% of respondents reported acquiring at least one new customer from Twitter, LinkedIn, Facebook or their company blog in the past year.
Erik Qualman updates some statistics from 2009, showing how rapidly this landscape is changing. If it were a country, Facebook would the third-largest on earth, up from fourth-largest in 2009. 80% of companies use social media in some manner for recruiting; of those, 95% use LinkedIn. 50% of mobile Internet traffic in the U.K goes to Facebook. And my favorite: “The ROI of social media is that your business will still exist in five years.”
Look Ma, No Hands: More Than Half Of Companies Say They Are Using Social Media With No Strategy by MediaPost Online Media Daily
Among companies who say they are using social media in a recent Digital Brand Expressions survey, only 41% said they had a strategic plan in place to guide activities, and only 69% of those (28% of all social media-using companies) have set up metrics to measure the ROI of social media activities. Worse, on 29% of firms with a plan in place (12% of the total) had written social media policies in place for employees.
52 Cool Facts About Social Media by Danny Brown
Two-thirds of comScore’s U.S. Top 100 websites and half of comScore’s Global Top 100 websites have integrated with Facebook. Twitter adds 300,000 new users and gets 600 million searches daily. LinkedIn has more than 70 million members worldwide — including executives from every Fortune 500 company. More than half of YouTube users are under 20 years old, and let’s hope they live long lives: it would take 1,000 years to watch every video currently posted on the site. 77% of Internet users read blogs, but only 14% of blogs are published by corporations.
Twitter Demographic Report – Who Is Really On Twitter? by PalatnikFactor.com
Who’s really using Twitter? According to this report, 44% are between 18 and 34 years old. A slight majority (53% to 47%) are female. Just over a quarter of tweeters qualify as regular users, accounting for 41% of all traffic, but the 1% classified as “addicts” account for a third of all tweets. Twitter users tend to be readers of TechCrunch, Wired magazine and CNN.com, but also (ugh) PerezHilton.com — so make what you will of that.
2009 Twitter Demographics and Statistics Report by iStrategyLabs
The largest cohort of Twitter users (47%) are in the 18-34 age bracket — but the second largest (31%) are 35-49 years old. 74% of twitterers have no kids at home. Almost half are college graduates and 17% have post-grad degrees.
Twitter Usage In America: 2010 Statistics and Ad Agency New Business by Social Media Today
While many executives still dismiss Twitter as a waste of time, recent research suggests it is one of the most valuable social networks for business. Awareness of Twitter has exploded; 87% of Americans said they were “familiar with” Twitter in a poll taken earlier this year, versus just 5% in 2008. Although only 7% of Americans maintain an active Twitter account (vs. 41% who are on Facebook), Twitter users “are far more likely to follow Brands/ Companies than social networkers in general. 51% of active Twitter users follow companies, brands or products on social networks. Twitter users frequently exchange information about products and services.”
Facebook: Facts & Figures For 2010 by Digital Buzz Blog
Interesting, though slightly out of date (Lady Gaga’s page is listed as 9th-most popular) Facebook infographic. Half of all Facebook users log in on any given day, and more than 35 million update their status. More than 100 million users access Facebook through their mobile phones. The US and UK have the highest number of Facebook users, but the #3 country? Indonesia.
Report: 6.8% Of Business Internet Traffic Goes To Facebook by All Facebook
How are employees using the Internet at work? A recent study concluded that almost 7% of all business web traffic goes to Facebook, twice as much as Google (3.4%) and well ahead of Yahoo! at 2.4 percent. DoubleClick got 1.7% of all business traffic due to its massive online banner advertising network. In terms of bandwidth use, YouTube takes the single biggest share at 10%, followed by Facebook at 4.5% and Windows Update at 3.3%.
The Ultimate List: 100+ Facebook Statistics [Infographics] by HubSpot Blog
Men and women both average about 130 friends on Facebook, but men there are more likely to be (or least claim to be) single (33% to 26%) while women using Facebook are more likely to be (or at least say they are) married, engaged or in a relationship (47% to 41%). The three most “liked” types of food pages are about ice cream, milk or chocolate. Facebook pages that use the words “collaboration” or “blogger” have on average three times as many fans as pages about SEO or optimization. Pages about movies and TV shows generally get the highest number of “likes” while those devoted to government and public service get the least. Within the U.S., Washington DC and South Dakota have the highest percentage of residents with Facebook accounts (one of the very few phenomena they have in common), while New Mexico has the smallest percentage of its population (10.3%) on Facebook.
Social Media Use in Large Enterprises
Among the world’s 100 largest companies, two-thirds are using Twitter, 54% have a Facebook page, 50% manage at least one corporate YouTube channel and 33% have created company blogs. Overall, 79% of Fortune 100 companies are using at least one social media channel, with the highest use in European (88%) and U.S-based (86%) companies. However, only 20% of these companies (28% in the U.S.) are using all four major social media platforms. 69% of U.S.-based firms in the study have a Facebook page, but just 32% have posts with comments from fans.
Fortune 500 favors Twitter over blogging by iMedia Connection
Among the world’s largest 500 companies, 35% had Twitter accounts in 2009, but only 22% maintained company blogs. Less than half effectively used SEO.
Twitter Moves Ahead of Blogs in Fortune 500 by Social Media Today
Among Fortune 500 companies, 108 (22%) have an active, public-facing corporate blog. 93 (86%) of those blogs are linked directly to a corporate Twitter account. 173 (35%) of the Fortune 500 firms maintain an active Twitter account, including 47 of the top 100 companies on the list.
Social media use by the Fortune 100 in visual Infographic form: the average Fortune 100 company follows 731 people on Twitter and is followed by about 1,500 (seems like small numbers for big companies). However, the average socially active Fortune 100 company has almost 41,000 Facebook fans and 39,000 YouTube channel subscribers.
Social Media in Business: Fortune 100 Statistics by iStrategy
According to a Burson-Marsteller study, 79% of the Fortune 100 are “present and listening” on at least one social networking platform. 20% of these corporate giants are using all four of the main social technologies (Twitter, YouTube, Facebook, and Blogs), and 82% of the Fortune 100 companies on Twitter actively engage with customers there at least once per week.
The State of Social Media Jobs 2010 – A Special Report by Social Media Influence
Although “the importance of social media certainly is resonating through many big companies,” just 59 of the Fortune Global 100 firms have hired staff specifically to perform core social media tasks such as customer outreach, PR, marketing and internal communications. The most social media “active” industry sectors include healthcare, telecom, retail and automotive, while companies in heavily regulated industries such as financial services, insurance, energy and utilities are among the social media laggards.
Social Media Use in Small to Midsized Businesses (SMBs)
Small Businesses That Blog Have 102% More Twitter Followers by HubSpot Blog
Still wondering if your business should have a blog? A HubSpot study of more than 2,000 companies showed that, for businesses of all sizes, companies that have blogs have 79% more Twitter followers than those that don’t. Blogging “increases Twitter reach by 113% for B2B companies and 30% for B2C companies.”
At the other end of the scale, for small to midsized businesses, marketing budget allocations are changing. Traditionally, small business marketers have favored email and search, and spent the majority of their marketing dollars offline. In 2009, only one-third of SMB marketers viewed Faebook as “very” or “somewhat” beneficial. But for 2010, 74% planned to increase their use of email marketing and 68% planned larger expenditures for social media. Over the next five years, social media budgets are expected to grow at a 34% annual rate — twice as fast as all other forms of online marketing. By 2014, Forrester predicts that social media spending will be higher than that for both email and mobile, though still much smaller than search and online display advertising.
Small Biz Lead Gen Surges with Social by eMarketer
According to a HubSpot study, “not only can inbound marketing bring leads for less money but it can also double average monthly leads for small and medium-sized businesses.” Twitter reach is critical for increased lead generation: “Companies with 100 to 500 followers generated 146% more median monthly leads than those with 21 to 100 followers. Beyond the 500-follower mark, though, there was no further gain,” as is blogging — but the study noted that “Businesses must produce enough content for their blog to kick off growth in leads, which starts with about 24 to 51 posts…more indexed pages on Google also translates to more leads. Every 50 to 100 incremental indexed pages can mean double-digit lead growth.”
Social Media in Small Business is Anything But Small by Social Media Today
The prolific Brian Solis reports on recent research showing that social media adoption by small business doubled from 2009 to 2010. 61% of small business owners now use social media to help identify and attract new customers, 75% have a company page on a social networking site, and 45% expect their social media activities to be profitable within the next 12 months. 58% say that social media has met their expectations to date, and only 9% expect to lose money on social media efforts for the next year.
B2B Social Media Marketing Statistics
B2B Marketers Severely Lag B2C Players in Social Media by My Venture Pad
Andy Beal reminds us that “It’s a pretty well known fact that B2B marketers have been slower on the adoption curve of social media (than B2C marketers.” But why? One reason is executive buy-in (or lack thereof); in a recent study, one-third of claimed low executive level acceptance of social media was holding back efforts, while only 9% of B2C marketers said the same thing. Another is that 45% of B2B marketers said their company had a basic social media presence but didn’t use it as an active marketing tool; only 26% of B2B marketers concurred. Finally, “46% of B2B respondents said social media was perceived as irrelevant to their company, while only 12% of consumer-oriented marketers had the same problem.” If you’re one of those 46%, hopefully you’ll find facts and statistics in the following posts to help build a business case for social media in your company.
The Business of Social Media: B2B and B2C Engagement by the Numbers by Social Media Today
***** 5 stars
Brian Solis breaks down B2B vs. B2C use of social media marketing. B2B companies are more likely to maintain a company blog (74% to 55%), participate on Twitter (75% to 49%) and monitor brand mentions (73% to 55%) while B2C firms more often advertise on social networks (54% to 42%) and use Facebook (83% to 77%) and MySpace (23% to 14%) as part of their social media strategy than their B2B counterparts.
Will B2B Companies Embrace Social Media in 2010? by MediaPost Online Media Daily
B2C companies led their B2B counterparts in adoption of social media marketing because more people are active in social networks for personal use than business, making it easier to target someone who is interested in golf than, say, machine tools. However, B2B use of social media is on the rise, with 6 of 10 companies planning to increase their spending on social media initiatives in 2010.
Creating Engagement in B2B Marketing by Buzz Marketing for Technology
93 percent of participants in a social media in business study believe that all companies should have a presence in social media. And 85 percent believe “companies should not just present information via social media, but use it to interact and become more engaged with them,” according to Paul Dunay.
Vital statistics for every B2B marketer by Earnest about B2B
75% of B2B marketers use microblogging tools such as Twitter vs. 49% of B2C marketers. The biggest barrier to adoption may be CIOs; 54% of CIOs block social networking sites, such as Facebook, MySpace and Twitter, in the work environment. 93% of B2B buyers “use search to begin the buying process,” and 9 out of 10 say that when they are ready to buy, they will find vendors. Plus much more.
B2B Spending on Social Media to Explode by eMarketer
B2B marketing on social networks is expected to grow 43.3% this year, and Forrester Research B2B spending on social media marketing to reach $54 million in 2014, up from only $11 million in 2009. Paid advertising is expected to account for only a small portion of spending, but “when companies budget for social media marketing in 2010 and beyond, a substantial portion of their expenses will go toward other initiatives, such as creating and maintaining a branded profile page, managing promotions or public relations outreach within a social network, and measuring the effect of a social network presence on brand health and sales.”
Vital statistics for B2B Marketers by EarnestAgency’s Channel (YouTube)
An entertaining and creative presentation which makes the case that B2B actually leads B2C in social media marketing — because that’s where their buyers are. 37% of b2b buyers have posted questions on social networking sites, 48% follow industry conversations on key topics of interest, and 59% “engage with buyers who have done it before.” 53% of C-level executives prefer to find information themselves rather than tasking subordinates with this, and 63% turn to search engines for their research. Many of the statistics used in this video can be found elsewhere, but not in such an engaging fashion.
What B2B Marketing Tactics Are Up, Down, Flat? (Survey Sneak Peek) by Everything Technology Marketing
Holger Schulze shares results from a study showing how b2b use of various marketing tactics have changed over the past three years. Social media saw the biggest jump in activity, with 81% of respondents doing more of it (as Holger points out, “not surprising considering social media use in B2B was still nascent 3 years ago”). Content creation (68%) and website marketing (56%) are also increasing, while direct mail and print advertising saw the biggest drops.
First Page Or Bust: 95% of Non-Branded Natural Clicks Come From Page One by MediaPost Search Insider
***** 5 stars
In SEO, how important is a page one ranking? This post tells you: according to a recent study from iCrossing, across the three major search engines, 95% of the clicks came from page one. While Rob Garner notes that this figure is higher than in other studies, the clear implication is that doing some extra optimization to move your site to page one from page two or three can pay off in dramatic traffic gains.
Organic Search Still Reigns by eMarketer
Diving deeper into the iCrossing study referenced above, Google accounts for 74% of non-branded search traffic, with Bing and Yahoo tied at 13%.
Small businesses spending more on search by iMedia Connection
The average small business spent $2,149 on search engine advertising in the fourth quarter of 2009, up 30% from 3Q09 and 111% from the final quarter of 2008. Also, video is taking off in this segment: at the end of last year, 19% of small businesses were using video on their websites, up from just 5% the previous quarter.
Most Valuable Content and Offers for IT Buyers by High-Tech Communicator
***** 5 stars
If you’re trying to sell to technology buyers, note that a recent study shows the types of content they are most likely to click on are “news and articles (84%), competitive comparisons and buying guides (73%), and promotional content (70%).” These decision makers are about equally to click on offers for promotional content, online tutorials and demonstrations, competitive comparisons and buying guides, free research, and educational content.
Search Engine Marketing
SEMPO Report Suggests Measuring ROI Still Challenging by MediaPost Online Media Daily
The share of North American companies using paid-search marketing increased from 70% in 2008 to 78% in 2009 and 81% in 2010. 97% of these companies use Google AdWords; 56% advertise on Google’s content network. 59% of firms anticipate spending more on search marketing in 2010; 37% say budget3 will remain the same, while just 4% planned to cut spending in this area.
Study: Three-Word Queries Drive Most SEO Traffic by Search Engine Land
Three-word search queries are the most common, at 26% of all searches; 19% are two-word queries, and 17% use four words. Yet for paid clicks, keywords of 4-6 words in length drive the highest average CTR at 1.1-1.2%. The overall average CTR for paid search ads was 0.91%.
Other Online Marketing Statistics
What’s Changed This Decade (1999-2009) by Virtual Video Map
An enlightening, graphic guide to many of the changes seen over the past 10 years, from the growth of the U.S. economy and national debt to the incredible expansion of Internet use. Examples: The number of Internet users worldwide grew from 350 million a decade ago to 1.7 million today. One out of five (actually now almost one of three) of those users has a Facebook account. Cell phone use increased from one of out of 10 people in 1999 to two out of three in 2009.
Did You Know? (video) by EducoPark
The top 10 in-demand jobs in 2010 didn’t exist in 2004. Half of all workers have been with their current employer for less than five years. There are roughly one billion searches performed on Google every day — more than ten times the number just four years ago. It took radio 38 years to reach a total audience of 50 million people; it took the Internet just four years to reach that number, the iPod three years, and Facebook only two years. There will be more pages of unique information published this year than in the last 5,000 years combined.
SuperPower: Visualising the internet by BBC News
This slick tool visually illustrates the growth of Internet penetration, by country, from 1998 through 2008.
Small-Biz Success from Deeper Online Interaction by eMarketer
Ye shall reap what ye sow online, apparently: a study by American City Business Journals concluded that small businesses who were most active online achieved higher sales than those who made less use of the Internet. The study concluded that “‘Interactors,’ the most active participants online in almost all respects, accounted for only 15% of businesses but 24% of sales. ‘Transactors,’ somewhat less active online but the group most involved in online selling, also overindexed in sales. The least involved groups, ‘viewers’ and ‘commentators,’ also exhibited the worst business performance.”
Here’s What’s Really Going On In Online Media Consumption by Business Insider
Of the four largest daily print newspaper websites (the New York Times, Washington Post, Wall Street Journal and USA Today), only the New York Times has gained visitors in the past 12 months — and that growth has been modest. Among weekly news magazine websites, The Week (focused on multi-source aggregation) has shown dramatic 170% growth in the last 12 months as Newsweek.com, once the leader in this segment, has seen a 17.5% decrease in traffic. Visits to the Huffington Compost are up 86% in the past year.
The Ultimate List: 300+ Social Media Statistics by HubSpot Blog
If this post hasn’t satisfied your data fix, knock yourself out with this extensive collection of videos, infographics and presentations compiled by HubSpot with still more social media stats and figures like: Twitter has 50% more activity on weekdays than on weekend days. Facebook is the most popular way to share information, followed by email, then Twitter. More than twice the amount of information is shared on Twitter as on Digg. 48% of bloggers are US-based, 2/3 are male, and 75% are college graduates. 35% of traditional journalists also blog. Social networks Bebo, MySpace and Xanga attract the youngest audience; Delicious, LinkedIn and Classmates.com have, on average, the oldest demographics. More than 210 billion emails are sent daily, which exceeds the number of “snail mail” letters sent each year. Etc.