Welcome to the second post in this series of entrepreneur interviews, where successful tech company founders will be sharing their experiences, guidance, and lessons learned. It’s fitting that this second post highlights an entrepreneur who is now on his second company.

Scott Burns was just 24 years old when he founded GovDelivery, a software firm that helped government agencies communicate digitally with the public, in 2000—right on the cusp of the dot-com bust.

After some challenging early years, he grew the company into a leader in its space, before it was sold to Vista Equity Partners for $153 million in late 2016. The next year, he and marketing leader Chip House founded Structural, which develops employee success management software.

Here are Scott’s insights.

The Product

Structural uses people data to create more agile, connected, and productive enterprises. It starts with what looks like a powerful internal LinkedIn profile, and then leverages the siloed, incomplete data organizations already have stored in different systems to create actionable insights to power productivity for everyone within an organization.
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