Outsourcing software development can provide several significant benefits. Unfortunately, it offers just as many ways to get burned. Is there a better model?
At its best, development outsourcing helps companies save money, complete projects faster, manage large one-off projects more effectively, and get access to hard-to-find talent.
Why? The software outsourcing business model is designed to generate profit for stakeholders for each engineering resource or project fulfilled by engineering resources.
But this “humans as a commodity” business model generates uncertainty for low-paid software engineers. It causes high turnover rates and low-quality work (often swapping a senior-level resource for a junior one who has no idea of object-oriented programming or good code structure) and lack of project commitment. Feeling underpaid doesn’t motivate anyone to do a great job.
Recognizing the model was broken, one entrepreneur decided to take a radically different approach–one that offered companies top-notch outsourced talent at an attractive rate but without the risks of traditional outsourcing. Here’s the story of Lonnie McRorey and Framework Science.
Framework Science was designed to tackle the high-risk challenges companies face when working with traditional software outsourcing vendors. Framework Science solves common outsourcing problems by operating a Philanthropic Software Engineering Services Model that focuses on high salaries to obtain top engineering talent that is vetted, tested, and committed to the client’s mission, while keeping the rate below 40 USD per hour.
In addition to highly skilled and knowledgeable engineering resources, Framework Science provides its clients a total cost of ownership calculator itemizing salary, taxes, benefits and operational costs generated for each resource.
All proceeds go back to FS operations in making sure the company provides all opportunities for employees to prosper and thrive. The idea is to make money off of ideas and not off the backs of people. That model is long gone.
Framework Science is the first nearshore software outsourcing company to develop a service automation platform on top of an IT business service model using machine learning (ML) and artificial intelligence (AI) so each client can see all service processes (from recruiting, testing, onboarding, and training, to tracking resource performance in real time).
The more decisions made, the more the ML component will understand to provide predictive analysis on hires, projects, and timelines. The unified system enables our clients to hire, build, and scale at a much faster rate than the competition. The equation is to take out uncertainty and ambiguity at every step of the process by using calculated strategies that generate certainty.
Year founded: 2017
Funding rounds: Zero funding – started from nothing.
Current size: 70+ Employees and hiring 20 more with 3MUSD gross in revenues / 900k USD net EBITDA . Servicing 27 technology companies in California with zero DEBT!
Webbiquity: What inspired you to work on a solution to this particular problem?
Lonnie McRorey: I personally had bad experiences with numerous outsourcing vendors across the world. And after seeing my previous employer (a Tijuana, Baja California, nearshore software outsourcing company) treat their clients and employees poorly, I was frustrated, angry and had enough.
The fear was lifted and I had to respond with a much better way to help companies bring their products to market effectively, with greater velocity, while mitigating risk on quality and overall costs.
Webbiquity: What were the most effective channels or methods for you to get the word out to prospective customers when you first launched your product?
LM: I’ve been in the software industry for over 20 years, so going to previous colleagues and clients was my ultimate approach. The brand, mission, and vision were very clear from the beginning and I think that contributed to our success. It’s so easy to be passionate about building a company that impacts peoples lives so profoundly.
Webbiquity: Finish this sentence: “Knowing what I know now, if I were starting over today, what I would do differently is…”
LM: I would have created a solid exit strategy plan. I didn’t realize we were going to succeed so quickly and grow at such exponential speed that in the end, I asked myself: “Okay, what’s next?”
Webbiquity: What’s the most important advice you could offer to an entrepreneur starting out today?
LM: I speak to a lot of start-ups and entrepreneurs, so from personal experience I mention “Don’t build a product/service because you think it’s going to make you a lot of money—build it because your passion is a clear, validated, with a well defined mission, and your laser-focused vision will inspire all those around you… and then watch it grow.”