Archive for the ‘Social Media Marketing’ Category

Seven Elements of Compelling PR and Social Media Storytelling

Thursday, March 8th, 2012

I took several creating writing courses back in junior high and high school. For a while, as a teen, I even considered pursuing a career as a novelist—until I did some research and realized that the probability of becoming a best-selling fiction author is on par with the odds of winning the lottery. While being attacked by a shark. And struck by lightning. Simultaneously. Twice.

So I went into engineering instead. But my love of writing and storytelling eventually drew me into marketing and PR, where I could bring true customer stories to life and help people understand the transformative potential of technology.

As it turns out, many of the elements of storytelling apply to writing customer stories, new releases, blog posts and other marketing content as well. A customer story or news release shouldn’t read exactly like a novel or movie script of course, but keeping in mind the elements of proper storytelling can help add life and draw readers in to your PR and social media marketing “stories.”

Star Wars, Classic Example of Great Storytelling<Setting: creating the context or setting the scene is the essential first step in storytelling. Almost everyone of a certain age can identify, verbatim, the setting for Star Wars (“A long time ago in a galaxy far, far away…”). A fictional story can be set in any place or time. A social business story, however, is always set in the present, the very recent past, or just slightly in the future, and always in your customers’ world—though the setting changes slightly for the different buyers of your product or service (e.g., the C-level, finance, technology or business buyer).

Protagonist: the hero of the story; in fiction, this can be a person, a group, an animal or even a thing. In a social business story, the hero is always your buyer, or in the case of a customer story, an existing customer whom you buyers can relate to.

Antagonist: the villain, the enemy, the bad guy; again, in fiction, the antagonist can take a wide variety of forms, from a person or group to an apparition, an object, the weather, or a monster.  In a social business story, the antagonist is often a business problem (excessive costs, low or declining sales, inefficient processes, unhappy customers) but can, effectively, also be more personal (low compensation or recognition, long/late hours at the office, excessive travel, lack of advancement).

Conflict: a key element of plot, conflict is what draws us into a story, makes us wonder what will happen next, the source of suspense or uncertainty; it’s what creates the dramatic tension that makes a story interesting. Suppose someone were to write a story along the lines of: “Fred woke up one morning, then a bunch of good things happened to him, then he went to bed and thought about what a good day it had been.” That’s all fine and good for Fred, but it’s not much of a story. There’s no suspense, no mystery, no wonder, nothing to interest us. Too often, marketing materials are written that way: “blah, blah, our product, blah, features, blah, benefits…” As with Fred, that’s nice for the product or service in question, but not terribly interesting. When writing a news release, blog post or other content, ask yourself—what’s the “hook” that will draw readers in and make them care?

Plot twists: an unexpected turn of events, a surprisingly revelation about a key character, an unforeseen obstacle—these are often what set a good story apart from a great one. Business stories often have plot twists too: a budget cut, the loss of a key customer, an unexpected move by a supplier or competitor, a change in the market landscape, or other events that the alter the course of, complicate, or add urgency to a story.

Resolution: the hero triumphs, the smoke clears, the alien flies off back into space, the bad guy gets what he had coming, the boy gets the girl (or vice versa)—basically, the conflict is resolved and the dramatic tension is eased. How does your product or service help the hero (your customer) to emerge victorious, in a believable manner?

Denouement: the wind-down, the epilogue, the final resolution, the hero riding off into the sunset, the happy ending. In social business writing, this is where you explain how your customer/hero’s life ends up better than before, how their situation is improved, how their world is changed by what you provide.

Obviously, that’s not to say you should literally write a business story like a novel—that would be cheesy—but rather that business writing can be enlivened and inspired by considering the story elements of great fiction.

And don’t be formulaic; stories that are formulaic (Halloween) can degenerate into ironic, self-aware imitations (Scream) and then into parodic farce (Scary Movie). Don’t let your business stories turn into Scary Movie. Be original! But consider incorporating the elements of classic fiction to add life to your PR and social business stories.

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Best Facebook Marketing Tips, Techniques and Tools of 2011, Part 2

Tuesday, March 6th, 2012

As it approaches one billion users, Facebook has evolved from a site where friends and family share photos to an online marketing juggernaut rivaling Google. And while its primary marketing value is on the B2C side, more than a third of B2B marketers also rate it as their most active social network.

So, as Facebook continues its never-ending stream of changes, what are the current and emerging best practices for marketing on Facebook? What common mistakes should marketers avoid? How can Facebook be used to support an SEO strategy?

Find the answers to these questions and many others here in 26 more of the best Facebook marketing guides of the past year.

Facebook Marketing Tips & Techniques

7 Sneaky Ways to Use Facebook to Spy on Your Competition by KISSmetrics
***** 5 STARS

Kristi HinesFrequent best-of honoree Kristi Hines reveals techniques for evaluating your competitors’ strategies and success on Facebook, such as using the “link.getStats console that will give you basic statistics about any domain’s popularity on Facebook” and viewing a competitor’s raw Facebook data, information, categories and more through the Facebook Open Graph.

Facebook Custom Landing Tabs + Measurement = Best Practice by Beth’s Blog

Beth KanterCiting research “that shows Facebook pages with custom landing pages have a higher conversion rate than those without landing pages,” Beth Kanter explains how custom landing pages work, why they are important and how to create one. Her focus is on non-profits, most of the information here can apply to almost any organization.

The 7 Biggest Fan Page Marketing Mistakes by All Facebook

Brian CarterBrian Carter identifies seven common mistakes made by businesses on Facebook and how to correct them. For example, “Fan Page Mistake #1: Assuming People Go To Your Fan Page (Versus Seeing Your Posts In Their News Feed).” The solution? Use keywords, interact with fans, and engage with groups.

64 Awesome Facebook Marketing Techniques by All Facebook

Marie PeaglerMaria Peagler shares an infographic focused on strategies for being successful–not boring–on Facebook, among them: using contests (e.g. best fan photo of something specified), highlighting a “fan of the month,” post product reviews, host a panel chat, and offer fans-only coupons.

iMedia Digital Showcase: The 10 best branded Facebook apps by iMedia Connection

Michael Estrin notes that “For most marketers, Facebook apps probably conjure up images of staff members wasting precious hours tending their “crops” on FarmVille or rubbing out their adversaries in Mafia Wars. But while a handful of apps have skyrocketed into the cultural stratosphere, brands that have deployed their own apps have used Facebook to make powerful emotional connections with users,” then highlights ten such apps from companies like Intel, Toyota and Bacardi.

How to Create a Facebook Business Page in 5 Simple Steps (With Video!) by HubSpot Blog

Anum HussainAnum Hussain walks through the process of setting up and launching a basic Facebook business page, from choosing a classification and completing basic information through adding features and tracking results–in both text format and a concise five-minute video.

10 Best Practice Tips for Facebook Page Content Publishing by jeffbullas.com

Jeff BullasJeff Bullas serves up 10 best-practice tips to “help you increase your engagement and interaction with fans so that they will keep coming back and provide you with valuable feedback that will drive inquiry and sales and keep you on top of your market segment with real time comments,” such as keeping posts short, asking fans for their opinions, and giving fans access to exclusive information or perks.

Why Facebook Should be Part of Your SEO Strategy by gShift Labs

Krista LaRiviereKrista LeRiviere of gShift Labs lists 10 reasons why Facebook activity is now essential for successful SEO, such as that much of Facebook’s content is indexed by the search engines; having a Facebook presence is critical for web presence optimization (WPO) which is the overriding concept into which SEO is now wrapped; and, not incidentally, “Your Facebook presence adds quality backlinks to your website.”

Facebook Checkups and Check Lists

11-Point Facebook Checkup by Social Media Today

David CorrDavid Corr recommends a periodic Facebook checkup “to diagnose and treat the biggest small problems before they become big ones,” starting with reviewing your privacy settings and email notifications, then working your way through managing your Featured Likes and deleting any dead apps.

The Checklist All Facebook Pages Absolutely Must Have by All Facebook

Jasper KrogJasper Krog reviews the five essential areas to consider when formulating and executing a Facebook marketing strategy, starting with analysis (of internal resources, your target market and competitors) and working through setup, management, and advanced techniques (e.g. running Facebook ads).

Using Facebook for B2B Marketing

5 Foolproof Ways to Generate Leads From Facebook by HubSpot Blog

Pamela VaughanPamela Seiple explores five ways that B2B companies can generate leads from Facebook, from sharing links to content on your company’s Facebook wall (“This works particularly well if the link directs people to a landing page with a lead generation form for downloadable content such as an ebook or a webinar”) to adding the Facebook Like plugin and share button to your content.

7 Steps For Awesome B2B Facebook Marketing by Social Media B2B

Kipp BodnarContending that while “many B2B marketers have dismissed Facebook as a B2C channel with no application to B2B, that is a false assumption—Facebook can be a strong driver of B2B traffic and leads,” Kipp Bodnar provides a seven-step guide to B2B Facebook marketing best practices, from using a “like and lead gate” through analyzing engagement via Facebook Insights.

Facebook for Small Business Marketing

HOW TO: Claim Your Business On Facebook Places by Mashable

Sarah KesslerSarah Kessler steps through the process for small businesses to claim their page on Facebook pages in this richly illustrated post. As she notes, “By claiming your Page, you have the opportunity to customize that free advertising. It also makes it easy to purchase pay-per-click advertising for your Places page.”

Facebook launches how-to Page for small businesses by BizReport

Helen LeggattHelen Leggatt reports on Facebook for Business, a centralized spot for small business owners and marketers to learn the details of creating business pages, placing Facebook ads, using sponsored stories, and transforming a company’s “website into a social experience with plug-ins and custom apps.”

Dealing with Facebook’s (Never-Ending) Changes

8 Facebook changes marketers need to know by iMedia Connection

Jeff RagovinJeff Ragovin offers a helpful guide to changes in Facebook pages (to make them look more like user profiles), iframes (which, despite their drawbacks, do improve flexibility and trackability), sponsored stories, ad targeting, Facebook Places and more.

How to Make a Custom Facebook Page with an Iframe Application: Updated Instructions by (Anti) Social Development

Kim WoodbridgeKim Woodbridge provides detailed, illustrated, step-by-step, and most importantly updated instructions for creating a custom Facebook page tab with iframes, from creating the page at the proper size to filling in the required information to adding the tab to your page and renaming the tab.

Notice Anything Different on Facebook? Big Changes are Happening by iMedia Connection

Angela Brown helpfully summarizes the Facebook changes made in late 2011, including how to obtain a vanity URL, the ability for non-friends to subscribe to your updates, changes to privacy settings, and Facebook’s Smart Lists, which “allow for more robust filtering and targeted posting, among other great features.”

Facebook will Turn Off all FBML on June 01, 2012. Transition to iFrames Now! by Wildfire Social Media Marketing Blog

This post outlines how FBML and iFrame apps work, Facebook’s plans for the transition, alternative scenarios for the changeover, and the next steps that Facebook page administrators need to take (or more likely, need to have taken by now).

How to Take Advantage of The Latest Facebook Updates by jeffbullas.com

Mitt RayMitt Ray summarizes the impact of and techniques for capitalizing on three areas of Facebook changes that were implemented at the end of last year: subscriptions (“now with the subscribe feature, people can just subscribe to your Facebook profile”), posting Facebook updates and tagging people.

Optimizing for Facebook EdgeRank

News Feed Optimization: 14 Ideas To Get Noticed In Facebook by Get Elastic

Linda BustosLinda Bustos delves into Facebook’s EdgeRank algorithm for determining what appears in any user’s newsfeed and how marketers can utilize news feed optimization practices to increase the likelihood that their content will be seen by their fans and likers, from the creative use of tabs to being timely and responsive.

Infographic: How to Improve EdgeRank on Facebook by Marketing Technology Blog

Douglas KarrStating that “Most companies don’t realize that only a fraction of their page status updates are actually being presented to the audience,” Douglas Karr explains a bit about the EdgeRank algorithm and how to make it more likely your content will be seen by your users, illustrated with a clever Genghis Kahn-themed infographic.

Facebook Advertising Tips

An Optimizer’s Guide To Facebook Ads Performance Reports by aimClear
***** 5 STARS

Marty WeintraubMarty Weintraub serves up red meat for data junkies in this impressively detailed post explaining how Facebook advertising reports work and how to interpret each metric, from reach, response and frequency through bids, social impressions and social clicks.

The Photo Strip: Facebook’s Most Underused Free Ad by BlueGlass

Kerry JonesContending that “Many brands trick out their Facebook pages with flashy apps while ignoring some of the most valuable (and free!) tools available…When done right, the photo strip creates a stunning page design,” Kerry Jones explains how the photo strip works then showcases nine creative examples of how brands can take advantage of it.

How To Use Occupational Targeting In Facebook For B2B Leads & Sales by Search Engine Land

Lauren LitwinkaMusing that B2B marketers have tended to embrace LinkedIn advertising over Facebook because it is seen as more of a professional networking site—even though Facebook has seven times as many users as LinkedIn and a significant percentage of those users have jobs—Lauren Litwinka demonstrates, step by step, how b2b marketers can take advantage of occupational targeting to drive results from Facebook ads.

Facebook Skeptics

5 trends that could take down Facebook by iMedia Connection

Dave KnoxBased on conversations with “entrepreneurs, digital marketers, and venture capitalists,” Dave Knox concludes that while it’s unlikely any single, giant “Facebook killer” will emerge, the behemoth social network could be at risk from a multitude of smaller sources chipping away at its dominance, from specialized niche interest networks and privacy concerns to entertainment services like Pandora, Hulu and Spotify.

Most Of Your Friends Still Don’t Trust Facebook by All Facebook

Jackie CohenJackie Cohen reports on research showing that 47% of users say they are “explicitly concerned” about their privacy on Facebook (versus just 15% who are explicitly unconcerned), and that “people feel more confident about privacy on YouTube more than Facebook, and thus trust the video sharing site more.”

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34 (of the) Best Google+ Tips, Tactics and Guides of 2011

Thursday, February 23rd, 2012

Google+ (or Google Plus) is many different things, depending on who you ask. It’s the fastest-growing social network ever. It’s the tool Google will use to beat Facebook. It will fundamentally change SEO. It’s a pain in the arse because it’s yet another social network to join. It’s Google’s latest attempt at social media, and they finally got it right. It’s mostly a playground for engineers and marketers. It’s appealing, but too late. It’s “the linchpin of Google’s plan to own the entire internet” (see below for the source of that quote).

Simon Cowell Approves of Google+

Image credit: SEOmoz

Most likely, it’s some combination of those things. What it’s clearly not, however, is a venue that businesses can afford to ignore.

So what do organizations need to know about Google’s latest foray into social media? How can they get the most out of it? What impact is it likely to have? What are Google’s future plans for the platform?

Learn all of that and more here in almost three dozen of the best Google+ reports, guides and insights of the past year.

Google Plus Tips, Tactics and How-To Guides

Getting Your Small Business Ready for Google+ by Blue Focus Marketing

Mark BurgessMark Burgess explains how small business can build trust and creatively use circles on Google+ (“This insight [that people prefer to share specific information with specific groups of friends or followers] led to the creation of Google+ circles, a major differentiator between Google+ and Facebook.  Circles enable you to ‘narrowcast’ messages…Suddenly, Google+ can enable micro-targeting via circles.”).

Google+ Pro Tips Round-Up: Week 1 by Business Insider

Simon LaustsenSimon Laustsen provides a Google+ “cheat sheet” for getting started with the network, covering account setup, tagging, commenting, managing your circles, finding hangouts, rejecting spammers, inviting people and more.

How to Migrate from Facebook to Google+ by How-To Geek

Justin Garrison details tools that can be used “to migrate pictures, videos, and friends” from Facebook to Google+ (assuming you want to connect with the same people on Google+). He walks through the migration process, including helpful screenshots to illustrate each step.

10 Simple Techniques for Google Profile Optimisation for Google+ and Beyond by SEOptimise

Tad ChefTad Chef details the most important considerations in optimizing your Google+ profile, from your profile image (“Make sure you use a bigger image than just the tiny thumb you’ll see elsewhere on Google+ (or) on your profile it will look awful. Google simply scales it up. It needs to be 200 x 200 pixels or bigger.”) to proper use of the “Other names” and “nicknames” fields.

HOW TO: Integrate Google+ Into Your WordPress Site by Mashable Tech

Kelli ShaverKelli Shaver shows how to display your Google+ profile information on a WordPress site/blog, add the +1 button, and even use a Google+-inspired WordPress theme, with details about and illustrations of three examples.

25 Google Plus Resources, Articles, and Reviews to Help You Get Started by Pamorama

Pam DyerFrequent best-of honoree Pam Dyer explores a bit of what’s behind the Google+ “project” then shares more than two dozen resources for getting started on and using the network, from using circles and hangouts to its impact on SEO, and from tips small businesses need to know to feature comparisons to Facebook.

There’s no need to wait for brand pages to do business communication on Google+ by Holtz Communication + Technology

Shel HoltzThe brilliant Shel Holtz explains how organizations can tap into the power of Google+ circles for content marketing, completely apart from brand pages, noting “I’m skeptical about brand pages, since research indicates most people connect with Facebook’s version only to learn about coupons, discounts and special offers.”

Google+ Tips, Tricks and Tidbits by The Search Agents

Erik FreemanErik Freeman compiles a list of posts featuring Google+ tips and tricks, guidance on inviting friends to circle you, an amazing use of video on Google+, the effort by Matthew Epstein to get hired using the social network, and notes about Google’s privacy policy (though of course this has changed, dramatically, recently).

The Ultimate Google+ Cheat Sheet by HubSpot Blog
***** 5 STARS

Kipp BodnarFrequent best-of honoree Kipp Bodnar shares all the basics you need to know about Google+, from the social network’s unique vocabulary (hangouts, circles, sparks) to shortcuts, user demographics, configuring privacy settings and more.

Who to follow on Google Plus? Google+ Suggested Users
***** 5 STARS

In one of the first, if not THE first, Google+ directories, you can find people to follow and add to your circles across a broad range of topic areas from bloggers, journalists and tech entrepreneurs to scientists, filmmakers and foodies.

Google Plus Tips & Best Practices by webbROI

Amit BanerjeeAmit Banerjee explains why you should sign up for yet another social network (“You use Gmail/Google Apps as your email provider, don’t you? You use Google as your search engine, Chrome as your browser, YouTube to watch videos, and Google Reader to read blogs. Plus, what about Google Maps, Google Translate and a plethora of other Google products?”), what’s behind circles and sharing attributes, how Google+ differs from Facebook (“No walls here!”) and more in this informative post.

12 Google+ Marketing Tips From the Pros by Social Media Examiner

Cindy KingCindy King shares tips for getting the most out of Google+ from 12 social media pros, including Mari Smith (“Craft an eye-catching mini-bio for your hovercard”), Kristi Hines (on optimizing your profile), Debbie Hemley (on promoting your Google+ page) and Jeff Korhan (on how to create a suggested circles list).

5 Top Google+ Plugins by Kim Garst

Kim GarstWriting that “Having fun with any new kind of social media like Google+ means you get to make it your own, and playing with the different plugins available can help you do just that,” Kim Garst reviews five of her favorite Google+ plugins for the Chrome browser, such as Helper for Google+, a multi-purpose plugin with functionality for notifications, translation and bookmarking.

SEO and the Google +1 Button

Google Explores Re-Ranking Search Results Using +1 Button Data by Wired Magazine

Ryan Singel takes a close look at how Google may use +1 data in search result rankings, and shares some interesting observations: “Google would love to get at its (Facebook’s) data — the way that Bing is already — but the two companies go together like toothpaste and orange juice. Facebook will likely never let Google anywhere near its data stream, which meant that Google had to build in its own social network. But therein lies the rub. If Google’s search results become heavily dependent on social signals from Google+, then there’s going to be heavy pressure on the net’s websites to embed the Google+ button. And depending on where you work — say, Facebook or the Justice Department — that could look like Google is unfairly using its search engine might to boost its Facebook alternative.”

How to Implement Google +1 Button for Social Sharing by Search Engine People

Joydeep DebJoydeep Deb explains how to add and customize a Google+1 sharing button on any website, as well as how to modify +Snippets “to customize the Title, Thumbnail Image and Description that appear when your content is shared.”

Google+ Brand Pages

Google+ Pages for Business: What You Need to Know by MediaPost Search Insider

Janet Driscoll MillerJanet Driscoll Miller points out that the main reason for businesses to create yet another social profile page, this time on Google+, is that “Profiles help your brand SEO and help your online reputation management (ORM) efforts.” She then steps through the process of how to create one.

13 Cool Examples of Google+ Brand Pages by DreamGrow Social Media

Mart PröömMart Prööm presents more than a dozen examples of cool, and pioneering, Google+ brand pages from companies like Pepsi, Toyota, Fox News, Yahoo! and Angry Birds. And that’s possibly the first time those five brands have been mentioned together in a single sentence.

Google+ Pages: The power of search is the game-changer by ZDNet

Sam DiazThis may be what Google+ is all about. Sam Diaz notes of brand pages that “On the surface, the new feature feels like Google’s version of Facebook fan pages, a place where companies, celebrities and other ‘brands’ can interact with their customers and followers by sharing news or engaging in discussions. But Google brings something extra, something that Facebook and Twitter can’t offer – the power of open Web search.”

Test Driving Google+ Brand Pages by iMedia Connection

The always insightful but socially oblivious Daniel Flamberg writes about what the Google+ platform is, what it means to marketers, how consumers are reacting (e.g. “Google+ has attracted almost 50 million users since launch (as of mid-November); 68% of Google+ users are men; The single biggest occupation is software engineer; Biggest company affiliations are IBM and Google; It looks like a technology-focused, early adopter crowd”) and predicts how professional marketers will react to the platform in the near term.

How to set up your Google+ Brand Page right by Biznology

Chris AbrahamChris Abraham walks readers through the process of “setting up your brand page right away in the right way. If you follow these steps, you’ll be as well-placed as possible,” from selecting a category and uploading an image through adding friends and optimizing your profile.

10 Guaranteed Ways to Get More Google+ Page Followers by HubSpot Blog

Pamela VaughanContending that “without an ample following, all the time and effort you put into your presence is ultimately a waste,” Pamela Vaughan provides 10 tactics to grow your following, such as promoting your Google+ page in other social networks, writing a blog post about your new page, and making yourself eligible for Direct Connect.

10 strategic benefits of Google+ brand pages by iMedia Connection

Tom EdwardsTom Edwards examines the similarities and differences between Google+ and Facebook company pages, and the benefits of Google+ brand pages for businesses, including search integration (“Google currently owns 68 percent of search market share. The fact that the Google +1 icon is now a part of every Google search result shows a glimpse of the level of integration Google has in store for users and brands alike”), using circles for audience segmentation, hangouts, and social gaming among others.

How to Create a Google+ Business Page by Practical eCommerce

Paul ChaneyPaul Chaney outlines how to create, use, and build a following for your Google+ business page. He concludes that “The features for Google+ business pages fall short of those available on Facebook, not the least of which is the ability to add custom apps. Google likely will add more features in time. Until then, the social network may serve as a second-tier channel through which you can build some brand equity and…improve search returns.”

11 Best Practices for Your Google+ Brand Page by Sexy Social Media

An excellent post outlining “ten things you should keep in mind when putting up your Google+ Business Page” such as looking at what’s working (and what’s not) for major brands already there; crafting a creative (and keyword rich, for web presence optimization purposes) tagline; and being “chatty, but never spammy.”

Google’s Holiday Gift to You: Google+ Adds Multiple Page Administrators Capability by MediaPost Search Insider

Janet Driscoll Miller (again) reports on Google’s decision to enable pages to have multiple administrators, why this functionality is important (e.g., “Allow multiple individuals to make updates…(and) Maintain personal account security”), and how to invite others to be administrators.

Google Plus Strategy, News and Commentary

What You Should Know About Google+ (Plus) by WP Blog Talk

Rob CubbonRob Cubbon reviews the basics of Google’s latest attempt at a social network, starting with Circles (a feature that sets Google+ apart from most other networks) and posting (along with helpful shortcuts) and moving through hangouts, the +1 button, privacy, Google’s philosophy behind Plus, and new features likely to be added in the not-too-distant future.

Google+ Creates Data Gold Mine For Advertisers by MediaPost Online Media Daily

Laurie SullivanLaurie Sullivan outlines the value of Google+ for advertisers (“‘”For advertisers, one of the biggest benefits from Google+ will become the user data they don’t have access to from Facebook,’” according to Debra Aho Williamson), the network’s rapid growth (“Google+ has become became the fastest-growing social site — hitting nearly 25 million visitors worldwide as of July 24, just four weeks after launch…It took MySpace 23 months, Twitter 33 months; and Facebook 37 months”) and its user demographics (“About 63% of Google+ users are male, compared with 37% female…the highest percentage of users falls between the ages of 25 and 34″).

Stop Calling Google+ a Facebook Killer by iMedia Connection

Jon ElvekrigJon Elvekrog expounds upon the unique strengths and drawbacks of Google+ as a social network, its benefits to brands and advertisers, and why he believes it is much more likely to coexist with Twitter and Facebook than to supplant either one.

Social Relevance: Google+’s Algorithmic Implications On Networks by MediaPost Search Insider

Rob GarnerRob Garner counters skeptics, demonstrating how Google+ may help the search giant not just catch up to but leapfrog Facebook and Twitter, who, Garner believes, are far behind “in terms of applying algorithmic relevancy to the social experience.” He recommends that organizations treat Google+ as a “primary top-tier social network” and notes the importance of creating content and sharing it through Google+ for search success.

Google+ – Too little, too late by Inside a Marketing Mind

Gareth CaseGareth Case likes Google+ and understands its appeal, he just thinks that Google may have “missed the boat… By about 5 years” in terms of building a viable social network. His post includes an excellent graphic illustrating the distribution of social media traffic across the major networks.

Can Google+ succeed among the common people? by iMedia Connection

Alejandro-Rivas-MicoudAlejandro Rivas-Micoud reports on results of a focus group test with Facebook users in various age groups test-driving Google Plus and providing feedback. These users liked the concept of circles, but found other aspects of Google’s social network confusing, and weren’t sure it offered any compelling differentiation or reason to switch from Facebook. The conclusion was that “simply improving upon the Facebook experience is probably not enough. Instead, to gain a meaningful market position…Google+ (needs) to either carve out a specific, complementary niche to Facebook” or just be flat-out better.

What Brands Need To Know About Google+ AdWords Social Extensions by Search Engine Land

Kelly GilleaseKelly Gillease explains what social extensions are, why they matter (“The main advantage for in-house marketers implementing the new Social Extension is to boost their +1 counts all around, AdWords ads and Google+ pages will receive boosts from each other’s increasing +1’s”), how they impact AdWords ads, and what companies need to do to complete the verification process with Google.

9 Facts About Google+ You Need To Know by Agile Marketing

Jim EwelJim Ewel presents “9 facts about Google+ that may help convince you that you need to add Google+ to your social media marketing in 2012,” among them that Google+ will affect search results, that it helps people to find your business, and that activities there are easy to track.

How Google+ Is Changing the Web, Even Though No One Wants It To by HubSpot Blog

Kipp Bodnar (again) contends that “Google+ isn’t about changing social networking. Google+ is the linchpin of Google’s plan to own the entire internet. The company with the platform that can give internet users EVERYTHING they want will win. This is why you’ve seen Facebook partnering with music providers, launching its own email service, and allowing users to make images and updates public to improve Facebook Search. These two internet giants are locked into the early stages of the business equivalent of a death match.” The logic is hard to argue with, but Google’s strength has always been that it’s not a walled garden (like Facebook now, or AOL before it). Going down that path would leave a clear opening for someone to become what Google was on its way to becoming before it decided it just wanted to be the next Facebook.

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The Two Core Elements of B2B Social Media Marketing Success

Tuesday, February 21st, 2012

There have been numerous models proposed for social media and content marketing (including the Four C’s of Social Media Marketing model previously published here), but when all of the complexity is stripped away, social media marketing success comes down to two core elements: content and amplification.

There's no shortage of social marketing modelsContent is like singing a song. Amplification (done well) is like singing that song into a microphone. On American Idol. Late in the season.

Content can be produced in a wide variety of formats:

  • • White papers
  • • Case studies
  • • Video
  • • Podcasts
  • • Presentations
  • • Product data sheets / brochures
  • • eBooks / digital magazines
  • • Blog posts
  • • Webinars / webcasts
  • • Checklists
  • • Infographics
  • • Research reports / briefs
  • • Product reviews
  • • News releases
  • • Newsletters
  • • Online tools / apps
  • • FAQs
  • • Guides / toolkits
  • • Tutorials
  • • Microsites
  • • Bylined articles
  • • Virtual events
  • • Buyer’s guides
  • • Product comparison grids
  • • ROI / TCO calculators

But regardless of the format, the first key to getting your content amplified by others is to produce high-quality, share-worthy content. Of course, in the B2B realm, your content should be targeted at addressing a specific question or concern of a specific type of buyer at a specific stage of the buying cycle (e.g. research reports at the top of the funnel; webinars at mid-funnel; product comparisons near the bottom).

Truly “social” content will go beyond those basics, and also be:

  • Optimized: content is more likely to be found and spread if it contains the words and phrases your buyers are using, rather than jargon or internal company terminology. These can be discovered by using keyword research tools or by talking to your customer-facing employees. The use of keywords in content should never be forced; content that’s truly written for your target prospects will incorporate these words and phrases in a natural manner.
  • Remarkable: ask yourself—if I were on a buying team that was evaluating my product or service, is this a piece of content that I would feel inspired to pass along to other members of the team? To my boss?
  • Unique: people are most likely to pass along content that is new or different—information, a point of view, or a collection / presentation of data that they haven’t seen before. According to Google, there have been 77,400 blog posts, articles and guides written that contain “SEO basics” in the title tag. The world probably doesn’t need another article on SEO basics, and such a piece would be unlikely to be shared, unless it somehow stood out from the previous 77,400 writeups on the topic. Not easy.
  • Compelling: to be shareworthy from your standpoint, the content should compel the reader to take some sort of next step—download a white paper, register for a webinar, subscribe to your newsletter, contact your sales team—some type of action that makes the effort of developing the content worthwhile. Otherwise, it’s just entertainment.
  • Easy to share: encourage sharing and make it easy by including social sharing buttons on your content whenever practical. Recent research shows that incorporating social sharing buttons increases email sharing by 115% (and helps with all sorts of other content as well).

Amplification is the process of getting influential voices in your market to share your content with their friends and followers. It is not about creating a “viral video” or some such thing. What kind of videos go viral? Funny videos. Videos featuring animals doing cute things tend to do well also. Create a funny video of animals doing cute things and you’ve got an almost sure-fire viral hit. But unless you sell pet supplies, the value of drawing that traffic to your site will be virtually zilch.

The amplification process has three essential steps:

1. Build a network of influencers. There are several ways to find the key influencers in any industry. On LinkedIn, search for relevant groups, then connect with members of those groups. On Twitter, search for hashtags relevant to your industry, or peruse Twitter directories like Twellow and WeFollow. Identify the top blogs in any segment using AllTop, then note who those bloggers include in their blogrolls. If you’ve got the budget, search for influencers using a social media monitoring or PR management tool.

2. Develop relationships with those influencers. Follow them on Twitter. “Like” their Facebook pages. Join the same groups on LinkedIn. Read their blogs and leave thoughtful, value-added comments. Tweet / retweet their posts and other content, and ask questions. Take an interest in them and they’ll be likely to take an interest in your content as well.

3. Produce content that those influencers will want to share with their friends, fans and followers. Key influencers get into that position by staying on top of trends in their industries, and sharing valuable, interesting, relevant content with their followers. Help them to do that and you’ll end up helping everyone involved: those influencers will become even more influential, they will amplify your content (because of its high quality), and—most importantly—your prospective buyers will be more likely to see and respond to your helpful and informative content.

The bottom line? “Build it and they will come” only worked in Field of Dreams. Success in social media marketing requires both “building” it (creating great content that showcases your unique expertise and compels buyers to act) and amplifying it through a network of the key influencers in your particular industry segment or market niche.

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Best Social Media and Digital Marketing Research and Statistics of 2011, Part 2

Tuesday, February 7th, 2012

Reports, surveys, studies and infographics are among the most popular content posted and shared across social networks. We’re all hungry for data.

Marketers, we’re told, need to think like publishers. But which networks are most effective for spreading the content produced? How widespread, really, is the use of social media for marketing? How are B2B marketers using social media differently from their B2C counterparts? How are marketers measuring social media success? Who is actually consuming all of this content?

Find the answers to these questions and many more here in more than 40 of the best reports, studies, videos and other sources of social media, search, and other marketing facts and statistics of the past year.

General Social Media Statistics

The Growth of Social Media: An Infographic by Search Engine Journal

Jenise HenriksonJenise Uehara Henrikson highlights the phenomenal growth of social media over the last six years, and particularly since 2008. Also noted:

  • • One in four Americans watches a YouTube video every day.
  • • 53% of employers now research candidates on social networks before hiring.
  • • 71% of companies now have a presence on Facebook. 59% are on Twitter, and 43% use a company blog for marketing.

Researchers To Marketers: Go Social, Mobile by MediaPost Online Media Daily

Les LuchterLes Luchter looks at research showing that 10% of all website visits to the top 1,000 web properties come from social sharing, half as much as from search. Sharing accounts for nearly a third of all referral traffic, and shared links are “clicked on 4.9 times each, on average, across all sharing channels, so content shared by large groups of people reach a wider audience than content passed along from others.”

Social Networking Growth Stats and Patterns by Social Media Today

Dan NelmsDan Nelms dives into a Comscore report which found that although Facebook engagement is increasing (the average time spent on the site per user per month increased from 4.6 hours to 6.3 hours in the last year), niche social networks are experiencing the fastest user growth (up 48.1% for the year). Still, the top 10 social networks account for nearly 80% of all social network traffic.

Twitter, Facebook And LinkedIn: Age, Ethnicity And Gender Of The Major Social Networks [STUDY] by All Twitter

Shea BennettShea Bennett examines research finding that, no surprise, the user base on LinkedIn skews older than on other social networks: more than half of all members are aged 36-65, with just 6% younger than 22. People over the age of 65 don’t make up more than 6% of membership on any social network (the 6% figure is for Facebook). And while women outnumber men on almost every major social network (e.g. women make up 64% of Twitter’s following), men (63% to 37%) are the larger share on LinkedIn.

Infographic: Social Media ROI Statistics by Digital Buzz

Aden HepburnAden Hepburn shares a wealth of social media ROI statistics here, such as that 74% of CMOs believe they will get a handle on social media ROI in 2012. Website traffic is the most commonly measured social media metric, followed by conversions, positive mentions and number of fans/followers. In the coming year, 77% of companies plan to spend more on YouTube; three-quarters plan to increase spending on Facebook and blogs, and 73% will invest more on Twitter.

You just shared a link. How long will people pay attention? by bitly blog
***** 5 STARS

Hilary MasonHilary Mason reports on research showing the “half-life” of a link on various social networks (the time in which half of all clicks the link will ever get occur). Among her key findings: “(looking at) the half life of 1,000 popular bitly links, the results were surprisingly similar. The mean half life of a link on twitter is 2.8 hours, on facebook it’s 3.2 hours and via ‘direct’ sources (like email or IM clients) it’s 3.4 hours. So you can expect, on average, an extra 24 minutes of attention if you post on facebook than if you post on twitter.”

The State of the Internet Now
***** 5 STARS

This incredible site displays real-time statistics on a variety of global internet metrics, including today’s “Intetnet mood poll,” the relative positions of the largest social networks, how time is spent online, and a constantly changing collection of “Fun Facts” (e.g. “Lady Gaga is Twitter’s most followed user with 8.4 million followers”).

11 infographics for your next presentation by Ragan’s PR Daily
***** 5 STARS

Arik HansonArik Hanson shares a collection of “Infographics that would fit nicely into many digital marketing/PR presentations.” Topics include online demographics, the growth of social media, Twitter facts and figures (e.g., 40% of all tweets are pointless babble; only about one out of every 11 tweets gets retweeted), location-based marketing, and how executives use social media (LinkedIn is used by 92% of top executives, Facebook by 51%, and Twitter by 41%; half of all top executives use at least three different social networks regularly; and 83% trust social media sites “somewhat” or “strongly”).

Social Media Adoption Slows For Fortune 500 by The Realtime Report

Marissa McNaughtonMarissa McNaughton looks at social media use among America’s largest companies. Among the findings: 114 companies (23%) of the Fortune 500 maintain blogs, 62% have active corporate Twitter accounts, and 58% have a Facebook presence. But after rapid growth in 2009 and 2010, the study found that “There has been little or no change in the number of companies using corporate blogs (0%), Facebook (2%) and Twitter (2%) in the last year.”

McKinsey Social Technologies Survey: the Business Ecosystem Benefits by Fusion Marketing Experience

J-P DeClerckJ-P De Clerck passes along some fascinating stats from a McKinsey study on social technologies, including:

  • • 72% of companies use at least one type of social technology; 50% use social networking, 41% have blogs, and 38% use video.
  • • The most rapid increase in adoption has been in the use of social networking, which has nearly doubled since 2009.
  • • 27% of companies expect “the elimination, or at least lessening, of an organizations formal hierarchy because it will be easier to make decisions as a group.”

Out with the Old (Marketing) And In With the New by Blue Focus Marketing

Mark BurgessEchoing the statistic from Erik Qualman that “78% of people trust peer recommendations vs. only about 14% who trust ads,” Mark Burgess makes the case for online and inbound marking using numbers: consumers are more likely to trust online consumer opinions (49%), opt-in (vendor) emails (40%) and even brand websites (35%) than any type of web-based advertising–though search ads (21%) outperform other formats.

Companies Should Communicate Via Social Media by MediaPost Onlne Media Daily

Gavin O’Malley relays research from New York University which finds that “78% of respondents (consumers) agreed that either social media platforms would soon replace other means of customer service altogether, or become the dominant way for consumers to communicate with corporations.” The study also noted that “45% of respondents would feel ‘angry’ if ignored by companies on a particular social media platform…nearly 1 in 3 respondents said they would stop doing business with the offending company altogether…(and) if confronted with unanswered customer complaints on a company’s social media site, 88.3% of respondents said they’d be either somewhat less likely or far less likely to buy from that brand.”

McKinsey Research Again Validates Social Technology Benefits by paulgillin.com

Paul GillinPaul Gillin quotes from McKinsey research findings on social media use in the enterprise that 72% now use some form of social media, with more than 40% participating in blogging and social networks. Why? Because it produces real business results: “Executives at fully networked organizations report greater benefits from both internal and external interactions…Self-reported operating-margin improvements correlated positively with the reported percentage of employees whose use of social technologies was integrated into their day-to-day work. Market share leadership in an industry, the final self-reported performance measure, (also) correlated positively with the integration of social tools in employees’ day-to-day work.”

B2B Marketing Research and Statistics

10 informative B2B marketing infographics by Econsultancy

Graham CharltonGraham Charlton presents 10 B2B-focused infographics, filled with statistics and findings such as that B2B buyers are increasingly getting their information from Facebook, Twitter, LinkedIn and blogs while other sources fall in popularity, and that 86% of B2B firms are using social media (versus 82% of B2C companies), but they are less engaged than their consumer-focused counterparts (with 32% of B2B companies engaging online daily, compared to 53% of B2C enterprises).

B2B Marketing [r]Evolution (Content Marketing) by PropelGrowth on YouTube

The latest version of this video provides a wealth of B2B-related stats, including: 83% of buyers no longer trust advertising (but most do trust recommendations from other users online). Google attracts more than one billion unique visitors per month. 92% of B2B buyers use online resources to research products and services. And most B2B buying cycles are 70%-80% complete before the salesperson is even aware of the buyer.

The End of Blogs (and Maybe Websites) as We Know Them by Forbes

Scott GillumScott Gillum believes that tools like Blogger Dynamic Views and Flipcard have “the potential to turn over complete control of the user experience to the visitor.” He explains what it means for B2B marketers when buyers are essentially able to create their own UI.

How B2B Search Engine Marketers Can Better Impact the B2B Buying Process by Search Engine Watch
***** 5 STARS

Derek EdmondIn this must-read post for B2B marketers, Derek Edmond reviews research from TriCommB2B detailing the role of content marketing assets in B2B marketing (e.g., which assets are viewed as most critical to buyers—technical data sheets and vendor websites—and which are least important), the six distinct phases of the B2B buying cycle, SEO best practices, using social networking for link building, and more.

Types of Valuable Marketing Content by The Daily Numbers

David EricksonDavid Erickson reports that 39% of B2B marketers (as well as 37% of their B2C counterparts) view blog posts as the most valuable type of content to support their marketing efforts. He notes that some companies try to use a blog simply as a mechanism to re-post their press releases, and are subsequently disappointed by the results. But he also points out that companies who stick with blogging over the long term “gain immeasurably through an understanding of content marketing, what types of content appeal to their customers, (and) how content works with search in attracting new customers.”

B2B Marketers Have Much To Learn About Social by MediaPost Online Media Daily

Gavin O’Malley passes along findings from a Pardot study, indicating that “as much as marketers like social media, they’re not spending proportionately on the new channel.” Although 95% of B2B marketers report using social networks to reach prospects, “nearly 30% are not tracking the impact of such campaigns on lead generation and sales. And among those who do, about 42% of marketers replied that zero or an uncertain number of sales leads resulted from social media programs.”

Study Shows Differences Between B2B and B2C Marketers by Marketing Pilgrim
***** 5 STARS

Frank ReedFrank Reed examines the differences in digital marketing practices between B2B and B2C marketers, such as that 75% of B2C marketers say Facebook is their most active social media channel, while B2B marketers are more divided on the question (35% say Facebook, 26% Twitter, and 25% LinkedIn). B2B marketers on average spend a higher percentage of their online budget on SEO (33%) than their B2C counterparts (22%), but less on PPC advertising (28% vs. 43%) and social media marketing (10% comapred to 15%).

Only 8% of B2B Companies Heavily Engaged in Social Media by Social Media B2B

Jeffrey L. CohenJeffrey L. Cohen looks into an Accenture study finding that although 65% of B2B marketers call social media “extremely or very important,” only 8% would describe their own social media use as “extensive.” 26% are only slightly engaged or not using social media at all. Why? According to the study, “50% of marketers surveyed felt they needed new tools and technologies to manage their social media efforts and 40% indicated that their team was not properly trained to take advantage of social media.”

4 Ways To Boost The Value Of Your B2B Marketing Content by Social Media B2B

Adam Holden-BacheHow can B2B companies best take advantage of social media? Adam Holden-Bache passes along research showing that 77% of B2B buyers view content as more influential if it includes social sharing buttons. 92% say that when video “is embedded in content it positively or very positively effects the overall influence.” And 37% of buyers have consumed b2b content using a mobile device.

Social Media and C-Level Executives

Executives Fail to Focus on Social Media Marketing Strategy by eMarketer

Despite the fact that 80% of companies with 100 or more employees now use social media in their marketing mix, “only 27% (of business executives) list social business as a top strategic priority. Nearly half (47%) admit a social plan is necessary but not a strategic priority and 19% say social business strategy is simply not necessary.” Given those figures, it’s not surprising that just 17% of executives believe their company’s social media strategy is ahead of the curve, while 33% are concerned that they trail the market.

Social Media Stats for the C-Suite by Social Media Today
***** 5 STARS

Jeff EspositoJeff Esposito here compiles results from several research studies in a collection of 30 interesting social media facts, among them: 82% of 18-29 year olds utilize at least one form of social networking. 40% of corporate Twitter accounts include customer service use. Only about 10% of CMOs say that social marketing efforts are integrated with their overall marketing strategies. And nearly half of consumers “combine social media and search engines in their buying process” (which is why web presence optimization is critical).

Social Media: A Must For CEOs Of The Future by V3 Integrated Marketing

Shelly KramerThe always insightful Shelly Kramer comments on recent research showing that more CEOs are starting to embrace social media. More specifically, “Twenty-eight percent of CEOs under the age of 40 maintain a work-related blog daily. And 32 percent of them contribute or read micro-feeds using Twitter or a similar application.”

Twitter Stats

13% of Online Americans Use Twitter [STATS] by Mashable

Lauren IndvikAccording to Pew Research stats cited by Lauren Indvic here, 13% of all online Americans, 15% of those with incomes greater than $75,000 per year, 16% of college graduates, and nearly 20% of Internet users aged 25-34 use Twitter.

Study: 76 percent of communications professionals use Twitter by Ragan’s PR Daily

Michael SebastianMichael Sebastian reports that “76 percent of communicators (PR professionals) in the United States and Canada used the site, nearly double the percentage from 2009,” and in addition, “The percentage of organizations with a budget devoted to social media has doubled since 2009, to 30 percent from 15 percent. 32 percent of PR pros said they have a dedicated social media team in place.”

30 Terrific Twitter Facts And Figures by Geeky Stuffs

Shaan HaiderNoting that its “glamor and brand problem has not held back (Twitter’s) growth after its humble origins and launch in 2006,” Shaan Haider lists 30 stats about the microblogging service such as that the service had only three million registered users in 2008 (but 225 million by March 2011); 60% of all tweets come from third-party apps; and mobile Twitter users increased by 182% in the past year.

StumbleUpon Stats

The Shelf Life of a Web Page by The Daily Numbers

David Erickson (again) reports that StumbleUpon not only accounts for the bulk of social sharing (it drove “50.3% of the social media traffic referrals in the US from August to September” in 2011) but also that its link have a much longer half-life than those on Facebook or Twitter. He also notes that once-hot Digg has devolved into “the MySpace of social sharing sites.”

Why StumbleUpon Drives Over 50% Of All Social Media Traffic [Infographic] by PSFK

Emma Hutchings shares an infographic loaded with StumbleUpon statistics and facts, such as that “2.2 million web pages…are added to StumbleUpon every month, which works out at 51 each minute. The average Stumble page view lasts 72 seconds, nearly 25% longer than the average web page view, and the average Stumble session lasts 69 minutes, which is three times longer than the average time someone spends on Facebook.”

Facebook Stats

Social Network User Base Grows, 56% Are Adult Females by MediaPost Online Media Daily

Mark Walsh relays survey results revealing that nearly half of Americans now use at least one social networking site. Facebook is, no surprise, the dominant network, but interestingly “the average Facebook member has 229 friends on the site, with people from high school making up the largest share at 22%, followed by extended family (12%) and coworkers (10%), college friends (9%), and immediate family (8%).” The survey also suggests that Facebook may have reached its saturation point in the U.S..

Social Media Surpasses Search, Facebook Leads by MediaPost Online Media Daily

Laurie SullivanFrequent best-of honoree Laurie Sullivan looks into a Nielsen report showing that in terms of time spent on the site, Facebook (yeah, I know, a shock) is the leader followed by Blogger, Tumblr, Twitter and LinkedIn. All came in well ahead of sites like Google, AOL and MSN. In addition, “Tumblr has grown to become the eighth-largest U.S. site, jumping 183%…in the past year.”

Doing Some Social Networking? You’re 5x More Likely To Be On Facebook Than Twitter [INFOGRAPHIC] by All Twitter

Shea Bennett (again) posts an infographic loaded with online usage stats, such as that 65% of adult internet users engage on social networking sites like Facebook or LinkedIn (vs. 13% who are on Twitter), 92% use email and search engines, and 81% go online to check the weather. Meanwhile, dating websites and virtual worlds (e.g. Second Life) are reportedly among the least popular online activities.

SEO Research and Stats

SEO Underused, Forrester Report Suggests by MediaPost Search Blog

Laurie Sullivan reports Forrester research discovering that three-quarters of technology vendors have embraced SEO; less than 10% don’t use search optimization at all. However, SEO remains under-used in certain areas, such as “supporting sales in moving prospects through the sales process.” From the buyer perspective, Forrester found that “When customers search for IT products, 20% said they primarily search for best practices; 19%, vendors and products; 18%, technology categories; 17%, other experiences; 16% business problems; and 9%, organizational adoption programs.”

Wow, you can make good money in Search by iMedia Connection

A.J. LawrenceAJ Lawrence shares SEMPO research on SEO salaries showing that the average search marketer earns $75,542 per year. This ranges from rookie analysts starting at around $30,000 annually to vice presidents bringing down more than $250,000. More than half of all SEO professionals (57%) have five years or less experience.

SEO Salaries and the Best Cities for SEO Jobs by Onward Search

Going a bit deeper into the topic of SEO compensation than the post above, this post/infographic shows the top cities for SEO work (New York, LA and San Francisco top the list; Minneapolis, where I’m at, comes in at a respectable 12th place), a breakdown of SEO titles, and salary ranges by market (if you don’t mind the heat, SEO jobs in #10 Atlanta apparently pay considerably better than those in #9 Seattle).

SEO Behavior: Click-Through Rates Drop Per Search by MediaPost Online Media Daily

Laurie Sullivan (again) notes research showing that more than half of searchers click on a first-page search result. In round numbers, the top result generates 18% of click-throughs, the #2 result 10%, and positions 6-10 each get 4% or fewer of all clicks. David Erickson offers additional detail on the same study in Organic Click-Through Rates by Ranking.

10 Stats to Justify SEO by Search Engine Journal

Daniel BianchiniDaniel Bianchini shares some high-level stats on the importance of search, such as that 93% of all internet traffic comes from search engines, with Google dominating. The figures here are specific to the UK, but the general ideas are more universal.

Google Longtail Keywords Infographic by SEO Book

Aaron WallAaron Wall presents an infographic titled “How Google Killed the Long Tail,” which delves into topics like spell correction (sometimes a friend, sometimes not), Google Instant (ugh), query freshness and “not provided” keywords in Google Analytics (boo, hiss).

A Tale Of Two Studies: Google vs. Bing Click-Through Rate by The Daily SEO Blog

According to this infographic, results on the first page of Google generate higher click-through rates across all positions (maybe that “Bing and decide thing isn’t working out—or maybe this data set is simply too small). 55% of Google searchers are male, while women (58% to 42%) are more likely to be searching on Bing. And in terms of ranking factors, Google supposedly no longer cares about the H1 tag, while neither search engine gives weight to domain age (hmmm).

General Marketing Research

Among Affluent Americans, Print Media Is Tops by Ad Age Blogs

While social media generates headlines, don’t write off traditional media just yet. Stephen Kraus and Bob Shullman report that of households with more than $100,000 in annual income, 93% read magazines in hard-copy format, while just a third read them online. Similarly, 86% read printed newspapers compared to 39% who read the same news online. And 94% watch television shows on (gasp!) televisions, versus 23% who view TV shows online.

Study Says Drudge Report Drives More Traffic Than Facebook & Twitter Combined by Mashable

Lauren Indvik (again) takes note of research from Outbrain which finds that the Drudge report drives 7% of traffic to sites like the New York Times, MSNBC, and The Atlantic (and Mashable), more than twice the percentage of Facebook and Twitter combined. That figure was up 1.5% from the previous year. Overall, according to the study, “social networks still drive relatively little traffic (7%) compared to content sites (56%) and search (37%).” Among social networks driving traffic, Twitter and Reddit came out on top.

2011 Insane Mobile Marketing Facts & Trends by Bit Rebels

Diana AdamsThe delightful Diana Adams reports that more than one-quarter of all mobile phones are now smartphones, that mobile internet usage is expected to overtake desktop usage by 2014, and that Americans spend about twice as much time on their mobile phones each day as they do eating, among other fascinating factoids in this infographic.

Paid Search To Grow 15% In 2012 by MediaPost Online Media Daily

Laurie Sullivan (yet again) shares findings from recent search marketing research. Among the trends: paid search is projected to grow 15% in 2012 and 2013, followed by 13% in 2014. Costs are rising: “a promoted trend on Twitter now costs $120,000 daily, up from between $25,000 and $30,000 when Twitter first launched in April 2010.” And the fastest growing format is expected to be online video ads.

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