Archive for the ‘Social Media Marketing’ Category
How to Get the “Best of” Social Media Posts All Year Long
Thursday, January 12th, 2012TradePub has just launched its first report in a series for 2012, the Social Media Wrap Up report. Each report will highlight a selection of the best social media posts from leading authors published the preceding month.
The inaugural report includes posts from authors such as marketing agency veteran Drew McLellan; Marc Meyer, digital and social media strategist at DRMG; and author, speaker and SVP of Social Strategies at Social 5150 Neal Schaffer.
The topics covered range from social media strategies and hiring a social media agency to guidance on Tweetchats, blogging and measuring social media ROI.
Again, a new summary of some of the best social media blog posts will be published each month in 2012. You can grab the first free report here.
Best Twitter Tips, Tools and Tactics of 2011
Monday, January 9th, 2012In just a few short years, Twitter has transformed from an odd little sort of public IM service where people posted what they just ate for lunch or what their cat was doing at the moment into one of the big four social networks and a significant channel for news, PR & marketing, politics and more. It has enabled revolutions in real life as well as in digital marketing.
Twitter’s 200 million users collectively tap out a billion tweets per week. Nearly 3/4 of active Twitter users are bloggers. More than 80% of U.S. governors, senators and congressional representatives use it, as do 87 of the Billboard Top 100 musicians. Twitter users are twice as likely to purchase from companies they follow than are Facebook users.
So how can marketers and PR professionals use Twitter more effectively? What’s the best way to build a quality, relevant Twitter following? Of the hundreds of third party Twitter tools out there, which are really worth utilizing? How can Twitter to used to support SEO efforts?
Discover the answers to those questions and many more here in 45 of the best guides to Twitter tips, tools and tactics of the past year.
Twitter Tips, Tactics and Techniques
40 Examples Of Creatively Designed Twitter Backgrounds by Tripwire Magazine
Got a boring Twitter background and need some inspiration to help you liven it up? Dustin Betonio here presents 40 “awesome and creatively designed Twitter backgrounds which use various and innovative illustrations to create a visually attractive and appealing look to their profiles” to get your creativity kick-started.
25 Suggestions For How To Use Twitter by Dave Fleet
Dave offers “25 ideas for ways you can get value out of Twitter, with a mix of business and personal focus,” such as meeting new people, staying on top of the news, influencing the influencers, and re-purposing content.
10 Twitter Features You Might Be Missing by GigaOM
Aliza Sherman highlights 10 features of Twitter that not all users may be aware of–including a few that may be news even to power users–such a list of helpful Twitter keyboard shortcuts.
How We Increased Our Twitter Followers By 250% – Whiteboard Friday by SEOmoz
Community manager Jen Lopez explains how SEOmoz increased its total Twitter followers by 250% to over 27,000 people. Hint: it helps to have a community manager.
Top 7 Ways to Save Time on Twitter by OPEN Forum
Noting that the top barrier to increased business use of social media is a lack of time and resources, Leyl Master Black shares “seven Twitter tricks from the pros that allow you to spend less time on the mechanics and more time engaging.”
20 Guidelines for Twitter Success by Global Copywriting
Sarah Mitchell presents 20 tips for success on Twitter, divided into four categories: Always Try To (e.g., answer every mention), Never Fail To (e.g., say “thank you”), Things NOT To Do, and “Keep in Mind.”
The Ultimate Guide to Twitter Marketing by Copyblogger
Curating the curator here, as Gabrielle Conde links to and summarizes 100 educational posts about Twitter, covering the gamut from setting up a Twitter account to using hashtags to marketing and prospecting strategies, from authors like Marian Schembari, Michael Brenner and the ebullient Diana Adams.
12 Most Stimulating Twitter Chats by The 12 Most
If you’ve never sat in on a Twitter chat, it’s quite an experience. If you have, you understand the metaphorical meaning of “drinking from a fire hose.” Think of those people-talking-over-each-other Sunday morning political talk shows and multiply it by a large number. In some cases, a very large number. Among the 12 best Twitter chats chosen here by Daniel Newman are Blogchat, hosted by Mack Collier; GetRealChat, moderated by the exuberant Pam Moore; and LeadershipChat, hosted by my fellow Lebronian Lisa Petrilli and Steve Woodruff.
The Right Way to Build Brand(s) via Twitter by iMedia Connection
David Sonn recommends a strategy combining a corporate Twitter account with accounts from key executives and other (properly trained) key individuals within a company to maximize credibility, interaction and business impact.
55 Tips to Get Retweeted on Twitter by ZoomFactor
The awesome Pam Moore supplies an extensive list of tips for getting retweeted more frequently and consistently, such as using your real picture, knowing your audience, knowing Twitter lingo, and making people laugh, cry, or learn something.
The Hidden Guide to Using Twitter Effectively by KISSmetrics
***** 5 STARS
The delightful Kristi Hines digs deep into Twitter, explaining how to do things like deleting a “Recent Image,” create customized RSS feeds from Twitter, use Twitter’s Advanced Search, search Twitter results using Google, get the most out of your Twitter bio and more.
Twitter: Marketers Still Struggling To Understand Social Channel by MediaPost Online Media Daily
Laurie Sullivan summarizes a report from Forrester Research outlining the challenges and opportunities marketers face in using Twitter effectively. One key finding: “Forrester analysts believe it’s not only the 1 billion tweets that matter, but rather the 6.2% of online adults creating 80% of the influence from impressions. The research firm calls these users Mass Connectors…Along with Mass Mavens—representing 13.8% of online adults creating 80% of the posts, comments, rating—they are small in number, but strong in power when it comes to influencing others.”
Twitter’s New Look and Feel
Twitter gets new, Facebook-like feeds & features by DevBeat
Jolie O’Dell summarizes the changes in Twitter’s new interface, such as the “new Activity tab, which shows all the non-tweet activity from people you follow. You can see new follows from your friends, friends’ retweets and their favorites.” Overall, the UI is an improvement—with the exception of losing the ability to see how many lists a person is on. Hopefully, Twitter listens to user feedback and restores that feature.
Twitter Just Announced Brand Pages and a Redesign – What are all the details and why does it look like Facebook? by iMedia Connection
Katelyn Watson explains how Twitter’s recently announced brand pages work, what Twitter is aiming to accomplish with the redesign, and the benefits brand pages will provide to marketers.
Twitter Tuesday: Twitter’s New Changes – What You Could Expect by Hubze Blog
David Foster summarizes Twitter’s design changes and new capabilities, including four-tab navigation and the ability to embed tweets on any website.
Twitter and SEO
The Tweet Effect: How Twitter Affects Rankings by The Daily SEO Blog
In this somewhat long-winded but thoroughly researched post, John Doherty describes a number of experiments he ran to determine the effect of Tweets on a page or blog post ranking. The conclusion? Even a single tweet helps a page or post get indexed more quickly, though it has little effect on rankings. Retweets from relevant and highly influential Twitters, however, can have a significant impact on ranking.
7 Key Ways to Optimize Twitter for Search by HubSpot Blog
Anum Hussain details seven techniques for optimizing your Twitter presence for search, among them, “Don’t completely believe the “nofollow” warning…both Google and Bing (have) confirmed that tweeted links are in fact a signal for a search engine’s organic and news rankings,” create a special list of Twitter keywords, and use 1-2 core keyword phrases in your bio.
Finding Twitter Followers and Interesting Twitterers to Follow
How To: Get More Qualified Followers on Twitter by Social Media Today
Tracy Gold suggests eight tactics for increasing your Twitter following the right way—gradually building a relevant group of followers by using best practices such as hashtags, retweets and replies, as well as creating and adding followers to lists.
How to Find Twitter People that Don’t Suck by Soshable
JD Rucker presents a series of steps, starting with defining your goals on Twitter, to help find quality people to follow on Twitter. Each section is divided into guidelines for personal accounts and for business.
How to Get More Followers on Twitter by Graywolf’s SEO Blog
Michael Gray lays out an effective seven-step fan for gradually building a relevant Twitter following, starting with “raiding” the accounts of competitive and complementary Twitter accounts and using tools like Raven Event Tracking and manageflitter.
Twitter for B2B Marketing
5 Ways Twitter Can Be Leveraged for B2B Search Engine Marketing by Search Engine Watch
Derek Edmond details five ways B2B marketers can use Twitter as one of their online marketing channels, such as for link building initiatives and brand monitoring.
9 Twitter Tips for B2B Marketing Success by Modern B2B Blogs
Maria Pergolino shares nine tips for B2B marketing success on Twitter, such as sharing the workload for the corporate Twitter account among several people, sharing valuable content, and using Twitter tools (see below) to maximize productivity.
Twitter for PR and Media Pros
9 easy steps to add Twitter to your PR mix by ragan.com
The illustrious Anne Deeter Gallaher lays out a nine-step path to Twitter expertise for PR professionals, including using TweetDeck to follow multiple topics of interest simultaneously.
4 Ways to Build Your Influence on Twitter by Laura Kinoshita
When building influence on Twitter, start by following 10-20 people with modest follower counts (which makes it easier for you to stand out) who are connected to a key influencer in your market, then gradually build an influencer map for your industry.
Twitter Launches Twitter for Newsrooms by BizCloud
A review of the Twitter for Newsrooms guide, designed to “help reporters get the most out of the micro-blogging service. The guide contains valuable resources that will educate journalists and media organizations on how to best leverage various Twitter tools for finding sources, publishing their stories, and also for promoting their content.” Something PR professionals may want to take a look at as well.
Twitter Tools
Headhunters Using Twitter – The New Productivity Check by Minervity
Though his English is a bit spotty, Richard Darell provides helpful reviews of eight tools corporate recruiters can use to evaluate potential hires (and the rest of can use to evaluate anyone) on Twitter, including Retweet Radar and Twitalyzer.
These Two Twitter Clients Are The Best Conversation Agents for Digital Marketers by iMedia Connection
Noting that “88% of small businesses and 74% of midsized organizations now use Twitter as their social media application of choice. However, marketers do have a preference when choosing their conversation agent,” Courtney Wiley reviews her two favorite Twitter clients.
15 Useful Twitter Tools for B2B Social Media by Social Media B2B
Frequent best-of contributor Adam Holden-Bache reviews 15 helpful tools for managing Twitter, including Twtpoll for polling, Tweetreach to see how far your tweets travel, and Backtweets for better Twitter search.
The Top Ten Twitter Statistics and Analytics Tools by Dead Dinosaur
Chris Norton sorts through the hundreds of Twitter measurement tools available and reviews his top 10 here, among them TweetStats and Twitterholic.
Two Great Twitter Visualization Tools: Twiangulate & MentionMap by Affiliate Marketing Blog
Geno Prussakov reviews two helpful tools for finding relevant new Twitter followers. Twiangulate, which looks very cool, lets you “see the biggest (or the most influential) followers of any two or three Twitter users, as well as mutual followers and mutual friends, compare lists, and do much more,” according to Geno.
5 Great Twitter Track Tools to Organize Followers by Search Engine Journal
Noting that unlike other social networking sites, Twitter is an “open-format chat setting that invites communication and connections with anyone who happens by. This is why you might need a little extra something to help keep track of all of your followers,” Ann Smarty reviews five helpful tools to help accomplish that task.
10 Twitter Tools to Increase Your Productivity by SloDive
Leo Widrich outlines the features of 10 popular Twitter tools (including his own Buffer App for scheduling tweets) as well as what makes each one “killer.”
Twitter Noise Reduction: The Twit Cleaner by Social Marketing Forum
Jim Ducharme review Twit Cleaner, a handy tool to help keep your tweet stream clean by identifying people you follow who are Dodgy (spam phrases, @ spamming, duplicate links etc.), Absent (o updates in a month, or fewer than 10 tweets), Repetitive (igh numbers of duplicate tweets or links) or guilty of other Twitter sins. You can also have the tool evaluate your own behavior to make sure you aren’t crossing any lines.
6 Ways To Monitor Your Brand On Twitter by OPEN Forum
Heather Allard discusses six tools for monitoring brand conversations on Twitter, including Backtweets, Monitter and Sprout Social.
Organize Your Twitter Following with Formulists by Business2Community
Kristi Hines explains the features of Formulists, “a service that will allow you to create customized Twitter lists and automatically update those lists with new followers that fit your specifications”—ideal for organizing large numbers of Twitter followers without manually picking through all of your followers.
How Twitter Web Analytics Will Help Your Business by PCWorld
Angela West looks at how Twitter analytics (based on their acquisition of BackType) work and the key benefits they provide to business users.
The 11 Twitter Tools and Apps I Use Every Day in 2011 by Business2Community
Neal Schaffer recommends HootSuite, Buffer, tweetspinner, Triberr and other tools for functions like SEO and content curation among his favorites.
14 Twitter Tools for Enterprise Business by Sprout Insights
In a slightly different twist, Susan Gunelius presents 14 useful Twitter tools based on the function that would benefit from them (Marketing and Customer Service, Human Resources, and Communications and Networking).
10 Tools to Significantly Increase Your Twitter Efficiency by arkarthick.com
Guest poster Leo Widrich details his top ten tools for Twitterers to “check out to step up your Twitter game and significantly increase your efficiency,” including Twinbow, Buffer, Tweriod and PeerIndex.
Twitter Facts and Stats
Twitter Growth Skyrockets, Settles Privacy Case With FTC by MediaPost Online Media Daily
Laurie Sullivan reports on some interesting Twitter statistics, such as that Twitter users now collectively post about one billion tweets per week, and mobile use has increased 182% in the past year.
Twitter Stats that will 100% get you tweeting by Carvill Creative
Michelle Carvill amplifies some stats to win over Twitter skeptics, among them: there are 200,000,000 registered Twitter users,with 450,000 new accounts created each day. There are 1.6 billion Twitter search queries every day. The majority of twitter users are between the ages of 30 and 49. And 67% of users are likely to recommend a brand they follow to others.
Big Brands Tested On Twitter Effectiveness by MediaPost Online Media Daily
Mark Walsh reports on an experiment by a digital agency “not to see whether corporate Twitter hands could answer tough questions, but to find out if they would engage in a conversation at all.” Among the findings: of the Fortune 50 companies in the study, 16 apparently don’t have corporate Twitter account. of the remaining 34, 23 responded to the test tweets, with GM, UPS and Best Buy responding most quickly.
Twitter: The Single-Greatest Relationship and Branding Tool by Bruce Clay
Guest author Shannon Downey extols the virtues of Twitter for enabling Tweetups and shares some interesting stats showing that brand followers on Twitter are roughly twice as likely as brand fans on Facebook to purchase a brand after following, and 50% more likely to recommend it.
Twitter’s Changing Complexion by iMedia Connection
Daniel Flamberg shares some fascinating intelligence on Twitter users, such as that:
- • 72% of active Twitter users are bloggers
- • 61% write at least 1 product review per month
- • 56% write articles for third-party sites
Twitter By The Numbers: Are You Listening to 100 Million Voices? by B2B Marketing Insider
Michael Brenner makes the business case for using Twitter, answers some common questions about the network and shares a selection of stats like: 84% of U.S. state governors, 82% of U.S. congressional representatives and 83% of senators use Twitter. 87% of Billboard’s top 100 musicians are there. And more than half of all Twitter users log in daily.
Best B2B Marketing and Sales Strategy Guides and Insights of 2011
Tuesday, January 3rd, 2012Social media, content aggregation and curation, user-generated content and other developments have dramatically changed the B2B buying cycle over the past few years. Marketers need to think like publishers not only to improve their company’s visibility in search (which is where 93% of B2B buying cycles now start) but also to address the differing information needs of buying team members, at different stages during the decision process.
This evolution has changed life for sales reps as well. Prospects often don’t surface until much later in the buying process than they did just a few years ago. Buyers are better informed (and expect sales reps to be better informed about their industry and likely challenges as well), and often need only a few key questions answered (most critically, price) by the time they contact a sales person.
How can B2B organizations, marketers and sales professionals adjust to, and thrive in, this new environment? Find out here in some of the best blog posts and articles of the past year offering strategic guidance and insights for B2B marketing and sales executives.
B2B Marketing Trends, Tips and Strategies
The Top-10 B2B Marketing Trends for 2011 by Everything Technology Marketing
Holger Schulze laid out these ten predictions in January 2011. For the most part, the predictions were on target. And also, for the most part, these predicted areas of focus (e.g. social media ROI, lead quality, content marketing) will remain priorities in 2012.
Just What Do Marketers Do, Anyway? by MarketingProfs
Barbara Bix and Olga Taylor craft an intriguing case for focused market research and targeting using the example of a violin virtuoso playing in a subway for $32, after having sold out a concert with $100 tickets just days before. Bix and Taylor explain that “Quality and price are important, but only in front of the right buyer, at the right time and place,” then provide guidance on determining those attributes in order to maximize profits.
You’ve Got New Visitors at Your Site. Now What? by MarketingProfs
Contending that “Only by creating rich experiences—in the form of content, features, interactivity, and the like—can businesses convert visitors into more than just passing window shoppers,” Gretel Going details a process for creating the right kinds of content based on buyer types, stage in the buying process, and differing content preferences, utilizing an array of different formats from ebooks and webinars to video and mobile apps–in addition to great web page copy.
B2B Websites NOT Great At Demand Gen by Business2Community
The insightful Ardath Albee picks up on the theme of the post above, noting that while B2B marketers expend great efforts on SEO and social media marketing to attract visitors to the websites, research shows that their websites are then often “ignoring the very audience they worked so hard to attract.” This post details a conversation she had with Craig Rosenberg about B2B website usability, effectiveness and conversion rate optimization.
Is Youtility the Future of Marketing? by iMedia Connection
Frequent “best of” contributor Jay Baer writes that “The difference between helping and selling is just 2 letters. But those letters make all the difference. Your company needs to become a YOUtility. Sell something, and you make a customer. Help someone, and you make a customer for life.” He illustrates the concept of YOUtility with real-world examples and explains how any company can do this.
3 Tips on How to Use Search Engine Marketing Effectively by ePROneur
Because “getting to the top of the search results requires work and the understanding of not only what tactical methods you need to use to get there, but also what foundation you need to build and have in place to be most effective,” Rania Kort outlines three high-level strategies for optimizing a company’s presence in search.
101 awesome marketing quotes; A presentation by Thewebcitizen
Ilias Chelidonis shares 101 marketing quotes from a HubSpot presentation, such as “Remarkable social media content and great sales copy are pretty much the same–plain spoken words designed to focus on the needs of the reader, listener or viewer” and “Make the customer the hero of your story” (so true).
10 rules for entrepreneurial survival by TECHdotMN
Getting your attention by opening his post with “If you’re an entrepreneur, there’s something wrong with you. You have a genetic predisposition for risking it all…You are a masochist who is mentally prepared to run an ultra-marathon with an invisible finish line. Yet, you are confident in the pursuit of your destination,” Lief Larson of Workface goes on to list 10 survival rules for entpreneurs. For example, #8: “There are no shortcuts. There is only one right way to do things: the right way. Dig your heels in and be prepared to endure. ‘Overnight success’ can take years in the making.”
Why lead generation and branding aren’t mutually exclusive by iMedia Connection
Chris Chariton shares five ideas on how “sales and marketing can work together to generate leads and build the brand as part of the same effort.” Among her ideas is increasing your company’s “findability.” As Chris notes, “pushing information out to customers and prospects is not nearly as effective as it once was. Instead, you have to make sure they can find you when they’re looking” (which is why web presence optimization is crucial).
Addressing Changes in the B2B Buying Cycle
No One Wants To Read Your Whitepaper. Let’s Hope They Recycle It. by Marketing Automation Software Guide
Writing that “I have no interest in reading a War and Peace-style sales pitch — and, let’s face it, that’s what most whitepapers are these days…Companies need to find new and more direct ways to reach the buyer 2.0 without going all Tolstoy on them,” Lauren Carlson recommends alternatives focused on providing the information that buyers need, when they want it, in forms that are more digestible and engaging.
The Future of Buyer Relationships by Business2Community
Tony Zambito outlines seven aspects of changes in the buying cycle brought about by social media and the explosion of user-generated content, including the importance of building an online reputation, understanding how social algorithms work, and producing real-time content.
The Blurry B2B Buying Process | New Breed of B2B Buyer #2 by Chaotic Flow
Joel York offers his insights on reaching “the new elusive B2B buyer” who seeks to engage with sales “only when there is clear value to be gained, not just to get information.” He demonstrates the imperative of marketing automation through some interesting variations of the traditional sales funnel model.
Five Ways B-to-B Marketers Need to Change Their Game by Biznology
Citing dramatic changes in the typical B2B sales cycle – “Buyers don’t really want to talk to vendors until somewhere akin to 70% of the way down the road, at the stage of writing RFPs and getting quotes…Business buying processes are getting longer, and—most important—involving more parties than ever before. The so-called Buying Circle in large enterprise B-to-B—the influencers, specifiers, users, decision-makers—comprises as many as 21 people, according to Marketing Sherpa”—Ruth Stevens challenges marketers to “think differently” and use these specific techniques to maximize impact with buyers.
B2B Sales Trends and Strategies
Salesmen are Dying and Other IT Trends by IT Marketing World
Tom Pisello details changes in the B2B buying cycle resulting from the immediate access to vast amounts of information now available online. It isn’t exactly “death of a salesman” but it does mean death to the old way of selling. Pisello concludes that “Advanced ROI business case tools and training should be provided to direct and channel sales professionals to help them advance from traditional product / solution selling, to the value selling buyers now demand.”
Gartner: 5 Questions for Anyone Selling Technology by Inflexion Point
Bob Apollo shares five questions posed by Steve Prentice of Gartner in a presentation on the use of technology to drive business innovation, along with his interpretation of what those questions mean to those focused on selling technology-based products or services in a B2B context.
5 Ways To Influence B2B Group Buying Decisions by Social Media B2B
Noting that B2B purchases are normally group decisions, Adam Holden-Bache suggests “five things to consider as you create social media content targeted at B2B group buyers,” including highlighting the value of your offering (based on buyer roles) and showing how it will integrate with the buying company’s existing tools, systems and processes.
And Finally…
Future Trends: 2012 Online Marketing & Technology Predictions by TopRank Online Marketing Blog
This post opened with Holger Schulze’s predictions for 2011, and fittingly closes with Lee Odden’s prognostication for 2012. He challenges marketers to think how their audiences will be consuming information in the coming years (evolving online and device technology) rather than narrow concepts, then presents seven compelling reports and infographics outlining “key technology, social business and digital marketing trends for 2012 and beyond.”
Best Facebook Marketing Tips, Techniques and Tools of 2011, Part 1
Tuesday, December 27th, 2011You know the statistics: Facebook is the most popular method for sharing online content. It’s approaching one billion users worldwide. 85% of B2B journalists are on Facebook. 61 of the world’s 100 largest companies maintain Facebook brand pages, as do 71% of B2B firms. Three-quarters of North American advertising agencies say their clients run PPC campaigns on Facebook.
While having a presence on Facebook is no longer an “if” question for most companies, many “how” questions remain. How can I design my company’s Facebook page for maximum impact? How can I grow my company’s following? How can I increase the probability that my fans will see my content updates?
Find the answers to these questions and many more here in more than 30 of the best articles and blog posts on Facebook marketing of 2011.
Facebook Marketing Tips and Tactics
The Best Facebook Page Strategies and the Pages That Use Them by Inside Facebook
Contending that “there is a great deal of nuance to creating a successful (Facebook) Page,” Josh Constine highlights three strategies with examples.
How To Make a Facebook List (& 6 Ways To Use Them) by Search Engine People
Ruud Hein steps through a quick process for creating Facebook lists, and recommends various uses for them such as sharing information with only a specific subset of your contacts, or using Facebook lists as a CRM tool.
Facebook is FOREVER by iMedia Connection
Lucia Davis uses an infographic titled “Obsessed with Facebook” to argue that Facebook has become so ingrained into our lives that it will never go away. And given that all of the attacks from would-be “Facebook killers” along with Mark Zuckerberg’s own complete disregard for data privacy or user experience still haven’t doomed the platform, she may well be right.
Five Top Facebook Marketing Tips by LiveWorld
Bryan Person shares highlights of a presentation from Ekaterina Walter on five best practices for Facebook marketing, including optimizing wall posts for the News Feed and using Facebook Insights data to better understand your fan base.
A Big Brand’s Social Strategy Really Means ‘Facebook’ by MediaPost Online Media Daily
Justin Archer notes that despite the fact that for much of the Fortune 500, “social media” really means “Facebook,’ many still fall short in this area. Socialcasting the latest company updates is a fail; planning and engagement are key.
Ranking in Facebook Search by Vertical Measures
Kaila Strong notes that Facebook now accounts for close to 3% of all U.S. searches—a still small but rapidly growing and not insignificant figure. She then shares three ranking factors in Facebook organic search and three tactics that can be used to improve ranking for your company Facebook page.
The Basics of Advertising on Facebook by Practical eCommerce
Paul Chaney walks through the process of creating a Facebook ad campaign, from identifying your goals and target audience to designing ads and setting pricing.
15 ways to increase your brand’s impact on Facebook by Socialmedia.biz
JD Lasica starts by pointing out that, “Your brand isn’t reaching as many people as you think through its Facebook Page…88 percent of Facebook members never return to a Page once they’ve clicked the Like button. Your opportunity lies in engaging with fans through their News Feed. But…only 1 out of every 500 updates makes it into your fans’ critical Top News feed, which is how 95 percent of Facebook members get their updates.” Ouch. Fortunately, he also notes that turning “your Facebook presence into a larger conversation strategy for your brand” can dramatically increase a company’s visibility on Facebook, then delves into 15 tactics to support that strategy.
Facebook Pages Just Got Easier for Brands by Dose of Digital
Though it’s no longer news, Jonathan Richman here provides one of the best and most comprehensive summaries of the changes Facebook made to Pages earlier this year, as well as tips and techniques to capitalize on the new features. This rather long post is also conveniently available in PDF format.
10 Tips to Fully Utilize Facebook’s New Page Design by Mashable
For those who prefer a more condensed summary of Facebook’s switch to iFrames earlier this year, the brilliant Jeff Ente explains how iFrames work and why they are potentially very, very important to marketers.
20 Tips to Get Your Content Seen on Facebook by HubSpot
Ellie Mirman explains how Facebook’s EdgeRank algorithm works, then offers 20 ideas to make your content more visible, including posting a variety of content to attract interactions, including images on blog posts, and asking questions to solicit feedback from your fans.
Easy ways to attract more fans to your Facebook page by Facebook Toolkit
10 tips to make your page more visible and encourage “likes,” such as using the photo strip call to action, investing in Facebook ads, and featuring influential fans as your favorite users.
20 Facebook Tips/Tricks You Might Not Know by Hongkiat.com
Learn how to place Facebook chat in a sidebar in Firefox, how to update Facebook without using Facebook (e.g., through Ping.fm [http://ping.fm/]), how to specify which of your friends’ photos display on your Facebook profile page, how to create quizzes, block ads and more in this helpful post.
7 Awesome B2B Facebook Fan Pages by HubSpot Blog
***** 5 STARS
While there are lots of posts written about “great Facebook brand pages” that highlight large consumer marketers, few include examples from the B2B world. Eric Vreeland addresses that gap in this excellent post, showcasing companies like Saleforce.com and Forrester Research, and also provides tips and guidance on how B2B marketers can make the most of the world’s largest social network.
15 Ways to Get ‘Liked’ on Facebook by Practical eCommerce
Paul Chaney recommends including a “Like Us on Facebook” link in marketing emails, investing in Facebook ads, providing incentives for fans to spread your message, and posting multimedia content among other tactics for growing your fan base on Facebook.
How to Build the Perfect Facebook Fan Page, 2011 Edition by techipedia
Writing that “With the new layout providing so much screen real estate for visual branding, it has raised the bar for a Page’s visual branding on Facebook. The new layout offers the opportunity to claim visual ownership of your Page,” Tim Ware outlines the six key areas of a Facebook brand page and how to optimize the use of each area.
Make the Most of Your Facebook Marketing by Alison Zarrella
Alison recommends cross-promotion (e.g., through Twitter, marketing emails and your blog) and utilizing the many types of Facebook updates and tools in order to maximize the probability that your fans will actually see your Facebook posts.
Facebook Publishes Guide to Social Marketing Best Practices by ReadWriteWeb
John Paul Titlow outlines and links to Facebook’s 14-page PDF Best Practice Guide: Marketing on Facebook which “serves as an official resource on how to take advantage of Facebook’s advertising products, social plugins, analytics and other tools to grow one’s business.”
Facebook Apps and Tools
5 Facebook Applications to Add Useful Tabs to Your Facebook Fan Page by Search Engine Journal
Frequent best-of contributor Ann Smarty reviews five Facebook apps to help extend the functionality and engagement value of a Facebook fan page (though note that Facebook has moved away from support for Static FBML).
The Definitive List of Facebook Video Apps for Facebook Pages by ReelSEO
Mark R. Robertson lists and briefly describes more than 40 Facebook video apps, organized into categories for YouTube, Vimeo, live video streaming, video chat/calling, Facebook video, and miscellaneous video apps.
10 Killer Facebook Page Creation Tools by All Facebook
Brian Ward (no, not Brian “St. Paul” Ward) reviews 10 tools “that can help your brand build a more enticing page” on Facebook, such as ShortStack and Pagemodo.
3 Tools to Create New Facebook iFrame Pages by Practical eCommerce
Paul Chaney (again) summarizes the problems that Facebook’s switch from FBML to iframes created for Facebook page developers, then reviews three tools that simplify the creation of iframes apps.
4 Free Facebook Landing Page Creation Tools by DreamGrow Social Media
Priit Kallas reviews ShortStack, Pagemodo, Wildfire iFrames and TabSite, then offers his recommendations. A follow-up post, Facebook Cheat Sheet: Sizes and Dimensions, details the real estate (dimensions, text characters, file size etc.) available on each key area of a Facebook brand page.
Facebook Stats, Facts and Research
More Inc. 500 Companies Succeeding With Facebook by MarketingProfs
Among the fastest-growing private companies in the U.S., Facebook has become a key marketing platform: 71% of Inc. 500 companies use it, with 85% calling their efforts successful. About 60% of those companies also use Twitter, and roughly half maintain corporate blogs.
Facebook Demographics: A Comprehensive Guide (Amazingly Squeezed Into One Page) by Soshable
JD Rucker highlights an infographic and slide deck with detailed Facebook demographics, showing Facebook’s population broken down by country, age, gender and more. The top-line number (just under 600 million) is a tad out of date though.
Survey: Facebook Strategy Should be About Deals Not Engagement by Social Commerce Today
A UK study found that 19% of users follow brands on Facebook, and more than half of those people have recommended a brand there. However, 70% follow specifically to get special offers, and most will unfollow a brand if they stop getting them. No mention of “engagement.”
Facebook Skeptics, Haters, and Tellers of Uncomfortable Truths
Why Only Idiots Promote Their Brand’s Facebook Page via Traditional Media by iMedia Connection
Think Facebook is the ultimate brand marketing platform? Or even remotely close? Kent Lewis reminds marketers about what’s “not to love” about Facebook from a marketing standpoint, such as the fact that Facebook owns all content on the site, can (and does) change page design and functionality at any time, the analytics are limited, and the UI is distracting.
Designing Email Campaigns for Facebook Messages by Campaign Monitor
Ros Hodgekiss details the capabilities and limitations of Facebook Messages for email, and concludes that “its limitations as an email platform will most likely prevent it from being widely used as an everyday email address. Plus, would you take a job applicant really seriously if they were sending from a @facebook.com address? Really?”
8 Reasons Marketers Can’t Trust Facebook by iMedia Connection
Douglas Karr details eight lessons learned about what can—and at least sometimes does—go wrong with Facebook as a marketing platform, from access control issues to lack of recourse / customer service to the risk of data loss.
Why I Don’t Use Facebook by PC Magazine
Professional curmudgeon John C. Dvorak writes that he doesn’t use Facebook because it’s a closed system, it’s essentially AOL 2.0, and, in his view, “There is no reason for anyone with any chops online to be remotely involved with Facebook.” Hmm, I wonder what he really thinks?
Is Facebook Losing its Marketing Mojo? by Oz2 Blog
The delightful Catherine Lockey details some of the problems induced by Facebook’s design changes earlier this year, and offers partial solutions, but concludes by noting that “Facebook is not your brand. Facebook is Facebook’s brand…If you put all of your marketing eggs in Facebook’s basket then you’re in trouble.”
48 Ways to Measure Social Media Success
Tuesday, December 20th, 2011Ultimately, as Olivier Blanchard has pointed out repeatedly, social media marketing has to demonstrate an ROI (though he acknowledges the questions have to be made more specific). In the b2b world, the “R” is generally leads (website call-to-action conversions) with some monetary value applied to them.
But it’s crucial to the social media ROI debate to recognize that “R” is an end-of-the-process measure. There are numerous in-process measures that may be impossible to tie directly to ROI, but are nonetheless critical in producing that final “R” value.
Consider automobile manufacturing as an analogy. There are an abundance of measures, from machining tolerances on shafts to the temperature in the paint room, which are vital to track during the manufacturing process. The C-level folks may not know or particularly care what these numbers are, but if those values are off, they will affect quality, which impacts rework and warranty claims, which impact manufacturing and repair costs, which impact the ROI of each vehicle.
Similarly, in social media marketing, there are numerous intermediate “process” measures that don’t fit into an ROI equation, but which are vital in optimizing social media efforts in order to minimize “I” and maximize “R.” These metrics don’t represent the goals of social media marketing in and of themselves, but are critical measures to help optimize processes to achieve the ultimate objectives.
Here are 46 intermediate metrics (and two final measures) to help marketers evaluate the success of their social media programs and optimize their associated processes. Most of these are easy and free to track.
Nine Blog Metrics
- • Overall traffic
- • Traffic quality (e.g. bounce rate, average time spent per visit)
- • Most popular posts (indicates topics with highest interest)
- • Search traffic
- • Social media/network-referred traffic
- • Other key sources of traffic (e.g., company website, newsletters, syndication sites)
- • Number of RSS subscribers (regular readers)
- • Number of email subscribers
- • Top visiting organizations (measure of targeting effectiveness)
Six Twitter Metrics
- • Total number of relevant followers (exclude the inevitable spammers and oddballs who seem to be attracted to any active Twitter account)
- • Interaction (@ mentions)
- • Retweets (reflects both level of engagement and quality of shared content)
- • Most tweeted links (i.e., which content is most popular with followers)
- • Influence (e.g., Klout and Kred scores)
- • Brand and mention tracking (e.g., from HootSuite or other social media monitoring tool)
Six LinkedIn Metrics
- • Number of company followers
- • Recommendations on products or services
- • Page views (of LinkedIn company overview)
- • Unique visitors
- • Click-throughs (on product links)
- • Followers by industry, function and company
Five Facebook Metrics
- • Number of Facebook page “Likes”
- • Friends of fans (indicates an organization’s total potential reach on Facebook)
- • Number of people talking about you (the number of unique people who have created content about the company page on Facebook in the past week)
- • Weekly total reach (the number of people who have seen one of the firm’s messages on Facebook in past week)
- • Most popular posts
Ten YouTube Metrics
- • Number of subscribers to the company channel
- • Total number of video views
- • Change in views and subscribers over last 30 days
- • Engagement measures:
- » Likes / dislikes
- » Comments
- » Shares
- » Favorites added or removed
- • Top videos, last 30 days
- • Playback locations (e.g., regular YouTube page, company channel, mobile device, etc.)
- • Top traffic sources
Two Google+ Metrics
- • Number of people / organizations in company circles
- • Number of people / organizations that have company in their circles
- • Note: Google has indicated that it plans to introduce more advanced analytics for Google+ soon
Ten Company Website and Cross-Social-Network Metrics
- • Total social media-generated visits to the company website
- • Lift in direct visits (an imprecise but correlated measure)
- • Lift in branded search visits (another imprecise but correlated measure)
- • Major social network visits by source
- • Traffic quality by source
- • Most-viewed pages by social media visitors
- • Top visiting organizations (all social media sources)
- • Top visiting organizations (by major social network)
- • Lead conversions (all social media sources)
- • Lead conversions (by major social network)
If you’ve utilized the first 46 metrics to continually monitor and adjust your social media activities, the final two—the real return on investment for b2b marketers—should validate and quantify the value of all your hard work.
